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Collaboration & social learning for astd


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Presentation delivered to ASTD NEFL Chapter in Jacksonville, February 8, 2011. You may wish to download file to access additional information and resources in speaker notes.

Published in: Education, Business, Technology
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Collaboration & social learning for astd

  1. 1. What’s ahead in 2011Collaboration & Social Learning <br />Brought to you by <br />November, 2008.<br />
  2. 2. Trends (Information & Training)<br />Social Media <br />Social Learning & Collaboration<br />Resources to Take with You<br />AGENDA<br />
  3. 3. Exchange of information is increasingly happening through online and cyber events<br />Virtual tradeshows<br />Trends <br />
  4. 4. Exchange of information is increasingly happening through online and cyber events<br />Webinars<br />Trends <br />
  5. 5. Exchange of information is increasingly happening through online and cyber events<br />Conference calls<br />Trends <br />
  6. 6. Exchange of information is increasingly happening through online and cyber events<br />Distance Learning Programs<br />Trends <br />
  7. 7. Exchange of information is increasingly happening through online and cyber events<br />Slideshare<br />Trends <br />Slideshare replacing whitepapers<br />
  8. 8. Exchange of information is increasingly happening through online and cyber events<br />Online Video<br />Trends <br />Mari Smith, <br />“The Queen of Facebook”<br />
  9. 9. Trends <br />Cloud computing continues to rise.<br />Top 10 Technology Priorities 2011 (Gartner survey of 2,014 CIOs)<br />
  10. 10. Trends <br />Brands and businesses need to listen to their audiences.<br />Engagement is typically through social media channels.<br />
  11. 11. Organizational Trends <br />Movement of human capital within organization changed from career ladder to career lattice<br />Organizational structure flatter, more dynamic<br />Source: Talent Management Magazine, February 2011<br />
  12. 12. Training Trends<br />Managing Virtual Teams<br /><ul><li>Languages?
  13. 13. Time zones?
  14. 14. Line-hierarchy?
  15. 15. Time commitment?
  16. 16. Skill levels/experience?
  17. 17. Follow through/reporting
  18. 18. Reinforcement of learning and skill acquisition</li></li></ul><li>Training Trends<br />Importance of proving value and ROI<br />Emergence of using social media for learning<br />Brisk growth of training audiences outside organization<br />E-Learning a critical component for cost-controlling training<br />
  19. 19. Training Trends<br />Extended Enterprise <br /><ul><li>Delivering training to audiences beyond traditional employees is one of the fastest growing segments of the learning industry.
  20. 20. Extended enterprise education is increasing over 25% annually. (Bersin & Associates)
  21. 21. 42% of training is being delivered to audiences that are outside of an organization. </li></ul> (ASTD’s Learning Circuits Annual e-Learning Trends Survey)<br />
  22. 22. Training Trends <br />Extended Enterprise <br /><ul><li>Organizations now delivering training to:
  23. 23. Customers
  24. 24. Channel partners, and
  25. 25. Other audiences other than employees
  26. 26. Achievable through economies of scale when professional training is delivered via Software as a Service (SaaS). </li></li></ul><li>Extended Enterprise / Collaboration<br /><ul><li>Learning leaders tasked with developing relevant business collaboration networks that organize knowledge, content, activities and people and encourage learners to work with peers and/or coaches to discuss unique and practical situations tying to specific organization objectives and experiences. </li></ul>Training Trends <br />
  27. 27. Rapid & Affordable Content Development <br />Rapid content creation = Quick, inexpensive, simple-to-create and easy-to-deploy/modify solutions mandatory<br />Learning “pills”<br />Training Trends <br />
  28. 28. Rapid & Affordable Content Development <br />Integration of social media and social learning into e-learning courses (e.g., a link to a social learning source such as a wiki or blog is included within the course). <br />Training Trends <br />
  29. 29. Rapid & Affordable Content Development <br /><ul><li>Trend to add more scenario-based learning and create shorter courses spanning 5-15 minutes instead of 30-60 minute courses.</li></ul>Training Trends <br />
  30. 30. 20<br />CREDIT:<br />
  31. 31. 5 “Web 2.0-friendly” characteristics: <br />Corporations using social media successfully typically have:<br /><ul><li>Agility
  32. 32. Transparency
  33. 33. User-centricity
  34. 34. Empowerment
  35. 35. Creativity</li></ul>Source:<br />
  36. 36. Q: How many of you have a social media policy at your company?<br />Yes, we have one<br />No, no policy<br />Not sure<br />Status Check: <br />
  37. 37. <ul><li>74% of American adults use the Internet, and usage in other developed countries is similar.
  38. 38. Facebook, approaching 600 million users, is now visited more often than Google.
  39. 39. Top videos on YouTube are getting more than 250 million views. </li></ul>Pew Research Center<br />Social Media Trends<br />
  40. 40. Social Media Consumers and employees are online…<br />And sharing what they are reading, thinking & listening to:<br /><ul><li>33% of adults post to social sites such as Facebook and Twitter at least once a week.
  41. 41. 60% maintain a social networking profile.
  42. 42. 70% read blogs, tweets and watch videos online.</li></ul>May 2010 issue of Training + Development magazine<br />
  43. 43. People want to find what they need fast. They want it short & focused. They often prefer pictures & video to large amounts of text.<br />
  44. 44. WEB 2.0 MAKES IT POSSIBLE Social learning is not new; but new channels make it more immediate, effective.<br />
  45. 45. Regardless of subject matter, students working in small groups learn more of what is taught & retain it longer than when same content is presented in other instructional formats.<br />Students who work in collaborative groups also appear more satisfied with learning. <br />Why seek Collaborative Learning?<br />
  46. 46. Collaboration in Learning:<br />At Learning Technologies in London in January 2011, collaboration<br />(along with Googlization) voted by learning professionals as top trend for the year.<br />
  47. 47. For…<br />Trainers<br />HR<br />Project Managers<br />Corporate Relations<br />Marketing<br />And every employee, in answering to all stakeholders<br />Social learning becoming MORE critical for success<br />
  48. 48. Collaboration & Social Learning on the web<br />Some items in the “Web 2.0”toolkit:<br /><ul><li>Blogs
  49. 49. Discussion boards
  50. 50. Wikis</li></li></ul><li>Collaboration in Learning<br />Learning Design: Over 1,000 trainers agreed that to engage learners, use a combination of:<br />Chats<br />Polls<br />Quizzes<br />
  51. 51. Methods for Collaborating<br />Crowd-source real-time “HowTo”-type information with YouTube videos, images and URLs.<br />Allow users to interact through wikis, blogs, discussion forums and repositories.<br />
  52. 52. Methods for Collaborating<br />Conduct focus groups and solicit feedback on products, services and courseware.<br /><ul><li>Grant real-time access to thought leaders, instructors and subject matter experts.</li></li></ul><li>Methods, cont.<br />Provide learning environments where coaches, mentors and instructors can interact, share knowledge, or teach learners in community or programmed instructional settings.<br />
  53. 53. Methods, cont.<br />Share and hyper-distribute new product and service information to Twitter, Google and Facebook.<br />
  54. 54. Collaboration through Social MediaSome venues…<br />
  55. 55. Collaboration for Social Learning:<br />
  56. 56. Collaboration for Social Learning:At LinkedIn:<br />
  57. 57. Q: Where would you like to see your company’s collaborative ability enhanced?<br />LinkedIn?<br />Facebook?<br />Twitter?<br />SlideShare?<br />YouTube?<br />Wiki?<br />Corporate blog?<br />Status Check: <br />
  58. 58. 7 C’s of Social Technologies<br />1. Content<br />2. Contribution <br />3. Consumption <br />4. Conversation<br />5. Collaboration<br />6. Connections<br />7. Control<br />Credit: Ron Ateshian<br />
  59. 59. Some Resources to take with you<br />To avoid “scrap learning” (training that is delivered to students that goes unused)… <br />
  60. 60. Newsletters and Blogs:<br /><br /><br /><br />Some Resources to take with you<br />
  61. 61. Presentations sharing sites:<br /><br /><br /><br />More Learning Resources<br />
  62. 62. Privacy Issues:<br /><br />Additional Resources<br />
  63. 63. Don’t forget face-to-face networking for social learning<br />Additional Resources<br />
  64. 64. And more resources…QuickLessons on Twitter<br />Connect with us:<br /><br />
  65. 65. Top 10 Most-Wanted Features in Tools to Create Online Courses<br />(Brandon Hall Research)<br />
  66. 66. izzui<br />Collaboration – Sharing Learning<br /><br />
  67. 67. Please stay in touch!<br />Ann H. Shea<br /><br />Website:<br />
  68. 68. The following slides show answers to some questions on the topic of collaborative learning posed to the ASTD chapter members present. More food for thought…<br />Addendum<br />
  69. 69. Did you attend an online university? What aspects of the online experience were most effective?<br />Made me a self-learner<br />At your own pace<br />Convenience (time)<br />More time for self-reflection<br />Ownership<br />At that time, was futuristic ideas to bring into the workplace<br />schedule flexibility<br />ASTD Queries Results 2/8/2011<br />
  70. 70. Where do your employees get the information they need to perform their jobs?<br />Intranet/Sharepoint sites<br />Professional (industry) sites<br />Training department<br />Word of mouth / co-workers<br />New onboarding workshop for functional skills<br />Email – processes & procedures or classes<br />Help files (RoboHelp)<br />Online manuals/training sites/simulations<br />OJT/LMS<br />ASTD Queries Results 2/8/2011<br />
  71. 71. How can you use blogs, tweets, to support learning?<br />Informal coaching<br />Mentoring <br />Sharing ideas<br />Keep folks engaged during “dry spells”<br />Find lost or late attendees<br />Answer questions properly<br />ASTD Queries Results 2/8/2011<br />
  72. 72. How do employees/learners in your organization share best practices?<br />Word of mouth<br />Sharepoint<br />Online documents<br />Team meetings<br />ASTD Queries Results 2/8/2011<br />
  73. 73. What would be the benefits of having a training department Facebook page?<br />Facilitate “off the job” learning <br />Ease of availability<br />Consistent message vs. “grapevine” info<br />Communicate intra-departmental changes and upcoming classes and materials<br />Communicate to different shifts, consistently<br />Collaboration with potential learners<br />ASTD Queries Results 2/8/2011<br />