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Presented by:Presented by:
Maurizio SabotMaurizio Sabot
Marketing ManagerMarketing Manager
@Mausabot@Mausabot
LowayLoway
O...
Loway SwitzerlandLoway Switzerland
SSince 2004, Loway is leading the way in development of advanced softwareince 2004, Low...
Top Call-Center Solutions
The best solutions for your customers Call-Center!The best solutions for your customers Call-Cen...
Our Solutions Portfolio
Tailored for your customers!Tailored for your customers!
 QueueMetricsQueueMetrics - a premier ca...
QueueMetrics SuiteQueueMetrics Suite
CCall-Center monitoring and reporting suite:all-Center monitoring and reporting suite...
QueueMetrics ClusteringQueueMetrics Clustering
PPlainlain CClusterluster
HHot Backupot Backup CCluster w/luster w/
Hot Bac...
QueueMetrics PortfolioQueueMetrics Portfolio
QQueueMetrics is available with this sales options:ueueMetrics is available w...
QueueMetrics Add-onsQueueMetrics Add-ons
TThe Qhe QueueMetrics portfolio comes with a lot of different add-on andueueMetri...
WombatDialerWombatDialer
OutboundOutbound campaigns manager power dialer:campaigns manager power dialer:
●
An intelligent ...
QueueMetricsLiveQueueMetricsLive
HostedHosted QueueMetrics available in the cloud:QueueMetrics available in the cloud:
●
D...
Partner Program BenefitsPartner Program Benefits
MMarketing support:arketing support:
- Multiple-press releases on corpora...
Partner Program BenefitsPartner Program Benefits
SSales support:ales support:
- A dedicated high priority sales and- A ded...
RequirementsRequirements
RReseller requirements:eseller requirements:
The following steps outline the simple requirements ...
Thank you for your time!Thank you for your time!
Now is the right time to partner with Loway!Now is the right time to part...
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Loway Partner Program Presentation 2015

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Loway Switzerland, Official Partner Program 2015.

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Loway Partner Program Presentation 2015

  1. 1. Presented by:Presented by: Maurizio SabotMaurizio Sabot Marketing ManagerMarketing Manager @Mausabot@Mausabot LowayLoway Official Partner Program 2015Official Partner Program 2015 YourYour WayWay to Call-Center Business!to Call-Center Business!
  2. 2. Loway SwitzerlandLoway Switzerland SSince 2004, Loway is leading the way in development of advanced softwareince 2004, Loway is leading the way in development of advanced software solutions for thesolutions for the Asterisk® PBXAsterisk® PBX.. With QueueMetrics we set up modern standards for call center performanceWith QueueMetrics we set up modern standards for call center performance measurement.measurement. OOur Mission is to put Swiss passion for precision and reliability at customers'ur Mission is to put Swiss passion for precision and reliability at customers' service.service. TTogether with Loway, you can provide your clients with the most reliable, flexible,ogether with Loway, you can provide your clients with the most reliable, flexible, and sophisticated call-center management solutions available today.and sophisticated call-center management solutions available today.
  3. 3. Top Call-Center Solutions The best solutions for your customers Call-Center!The best solutions for your customers Call-Center! Loway has Asterisk®® call-center solutions that fit your customers budget and are tailored to their call-center size. ReportingReporting ManagementManagement ReportingReporting ManagementManagement OutboundOutbound DialingDialing OutboundOutbound DialingDialing HostedHosted SolutionsSolutions HostedHosted SolutionsSolutions
  4. 4. Our Solutions Portfolio Tailored for your customers!Tailored for your customers!  QueueMetricsQueueMetrics - a premier call-center monitoring and reporting- a premier call-center monitoring and reporting system for the Asterisk® PBX.system for the Asterisk® PBX.  WombatDialerWombatDialer - a next-generation outbound dialer for the Asterisk®- a next-generation outbound dialer for the Asterisk® PBX.PBX.  QueueMetricsLiveQueueMetricsLive - run the same instance of QueueMetrics locally- run the same instance of QueueMetrics locally or hosted – you choose – natural upgrade path.or hosted – you choose – natural upgrade path.  QueueWizQueueWiz - a- a freefree app for call center sizing, cost and revenueapp for call center sizing, cost and revenue simulation.simulation.
  5. 5. QueueMetrics SuiteQueueMetrics Suite CCall-Center monitoring and reporting suite:all-Center monitoring and reporting suite: ● Monitor everything in your Asterisk® call center.Monitor everything in your Asterisk® call center. ● Measure targets, conversion rates and all agents activities.Measure targets, conversion rates and all agents activities. ● Create accurate real time and historical reports and statistics.Create accurate real time and historical reports and statistics. ● Support virtual and multi-tenant production environments.Support virtual and multi-tenant production environments. ● Used in thousands of call centers worldwide, QueueMetricsUsed in thousands of call centers worldwide, QueueMetrics is the best choice for call-center management.is the best choice for call-center management. RReseller portfolio:eseller portfolio: ● Licenses are bound to the number of agents in yourLicenses are bound to the number of agents in your call-center. Each license has to be installed on a singlecall-center. Each license has to be installed on a single server and can monitor one or more Asterisk® PBX servers.server and can monitor one or more Asterisk® PBX servers. ● Licenses have a duration of 1 month, 1 year or 4 years.Licenses have a duration of 1 month, 1 year or 4 years.
  6. 6. QueueMetrics ClusteringQueueMetrics Clustering PPlainlain CClusterluster HHot Backupot Backup CCluster w/luster w/ Hot BackupHot Backup
  7. 7. QueueMetrics PortfolioQueueMetrics Portfolio QQueueMetrics is available with this sales options:ueueMetrics is available with this sales options: QueueQueueMetricsMetrics PPBX on ClientsBX on Clients PremisesPremises AAppliance onppliance on ClientsClients PremisesPremises PPBX in yourBX in your Data-CenterData-Center RRegularegular LicenseLicense xx xx SShort Termhort Term License*License* xx xx PPPK (monthly)PK (monthly) Model*Model* xx FFully Hosted byully Hosted by LowayLoway xx xx xx * Only available for official Loway resellers.* Only available for official Loway resellers.
  8. 8. QueueMetrics Add-onsQueueMetrics Add-ons TThe Qhe QueueMetrics portfolio comes with a lot of different add-on andueueMetrics portfolio comes with a lot of different add-on and collateral services that will improve and complete your customers'collateral services that will improve and complete your customers' experience:experience: ● Piece of MindPiece of Mind service packservice pack: your customers can purchase multiple Per-Incident Support tickets at a discounted: your customers can purchase multiple Per-Incident Support tickets at a discounted price and a support engineer will assist them via website/e-mail, remote access and phone conversation in orderprice and a support engineer will assist them via website/e-mail, remote access and phone conversation in order to solve technical incidents.to solve technical incidents. ● Priority SupportPriority Support: your customers requests will be handled on top of the list in any case, leading to a response time: your customers requests will be handled on top of the list in any case, leading to a response time of a few hours.of a few hours. ● Hot BackupHot Backup: have your customers run QueueMetrics in an Active-Passive High-Availability mode (two or more: have your customers run QueueMetrics in an Active-Passive High-Availability mode (two or more servers running the suite in parallel).servers running the suite in parallel). ● AGAWAGAW: let your customers' agents see the queue statistics and be informed in real-time about what’s going on and: let your customers' agents see the queue statistics and be informed in real-time about what’s going on and start chat sessions with their supervisors. Thoughts for large-scale distributed call centers.start chat sessions with their supervisors. Thoughts for large-scale distributed call centers. ● Remote InstallationRemote Installation serviceservice: our engineers will guide your customers through the full installation process step by: our engineers will guide your customers through the full installation process step by step.step. ✔ Suite upgrades and Patches: completely free of charge within each product license duration period for yourSuite upgrades and Patches: completely free of charge within each product license duration period for your customers.customers. ✔ Customer Support: completely free of charge within each product license duration period for your customers.Customer Support: completely free of charge within each product license duration period for your customers.
  9. 9. WombatDialerWombatDialer OutboundOutbound campaigns manager power dialer:campaigns manager power dialer: ● An intelligent dialer created to implement a large numberAn intelligent dialer created to implement a large number of scenarios to addof scenarios to add outbound capabilitiesoutbound capabilities to QueueMetrics.to QueueMetrics. Can do power dialing, telecasting, reverse dialing and more.Can do power dialing, telecasting, reverse dialing and more. Reseller portfolioReseller portfolio:: ● WombatDialer has a per-channel license model.WombatDialer has a per-channel license model. You can buy license keys that match the maximum numberYou can buy license keys that match the maximum number of parallel outgoing calls allowed for your customer system.of parallel outgoing calls allowed for your customer system. ● The license goes from 10 channels (basic) up to 100 channels, you can have multipleThe license goes from 10 channels (basic) up to 100 channels, you can have multiple license at once.license at once. ● Licenses have a duration of 1 year or longer.Licenses have a duration of 1 year or longer.
  10. 10. QueueMetricsLiveQueueMetricsLive HostedHosted QueueMetrics available in the cloud:QueueMetrics available in the cloud: ● Delivered via the cloud as software as a service (SaaS).Delivered via the cloud as software as a service (SaaS). No need to buy, maintain or upgrade hardware.No need to buy, maintain or upgrade hardware. Pay only for what you use each month and get aPay only for what you use each month and get a QueueMetrics tailored for your customers needs.QueueMetrics tailored for your customers needs. Works with minimal hardware (appliances) requirements.Works with minimal hardware (appliances) requirements. Reseller portfolioReseller portfolio:: ● Available in free trial version. Contact Loway for info:Available in free trial version. Contact Loway for info: http://queuemetrics-live.com/http://queuemetrics-live.com/ The license model is based on number of agents and theThe license model is based on number of agents and the license duration is monthly.license duration is monthly.
  11. 11. Partner Program BenefitsPartner Program Benefits MMarketing support:arketing support: - Multiple-press releases on corporate- Multiple-press releases on corporate blogs, news sections, social media.blogs, news sections, social media. - Permanent visibility of your logo and- Permanent visibility of your logo and profile on the official reseller page.profile on the official reseller page. - Referral linking of your company website- Referral linking of your company website via social networks, blogs and corporatevia social networks, blogs and corporate websites.websites. - Use of Loway products logos in your- Use of Loway products logos in your marketing materials and collateral.marketing materials and collateral.
  12. 12. Partner Program BenefitsPartner Program Benefits SSales support:ales support: - A dedicated high priority sales and- A dedicated high priority sales and product support line.product support line. - Weekly free product webinars for your- Weekly free product webinars for your customers.customers. - Free full featured demo trial for your prospects.- Free full featured demo trial for your prospects. - Bonus yearly license for you (internal use).- Bonus yearly license for you (internal use). - Unique discount program and variable discounts based on revenue results.- Unique discount program and variable discounts based on revenue results. - Regular dedicated promotions.- Regular dedicated promotions. - Sales webinar and product presentations.- Sales webinar and product presentations.
  13. 13. RequirementsRequirements RReseller requirements:eseller requirements: The following steps outline the simple requirements we expect from ourThe following steps outline the simple requirements we expect from our partners:partners: ✔ The Reseller must use the marketing contribution toThe Reseller must use the marketing contribution to promote Loway’spromote Loway’s productsproducts toto end users.end users. ✔ The Reseller will contribute free of charge a translation of products in the languageThe Reseller will contribute free of charge a translation of products in the language spoken where reseller is located.spoken where reseller is located. ✔ The Reseller must buy at least one license at retail price (no discount).The Reseller must buy at least one license at retail price (no discount). They then benefit from all the sales opportunity and the marketingThey then benefit from all the sales opportunity and the marketing support dedicated program. Included:support dedicated program. Included: • Variable unique discounts.Variable unique discounts. • Multiple cross visibility actions.Multiple cross visibility actions.
  14. 14. Thank you for your time!Thank you for your time! Now is the right time to partner with Loway!Now is the right time to partner with Loway! Take advantage of the Loway program and offer yourTake advantage of the Loway program and offer your customers a valuable choice. Contact us today:customers a valuable choice. Contact us today: sales@loway.chsales@loway.ch Visit our corporate website:Visit our corporate website: http://loway.ch/http://loway.ch/

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