Finding the Right Portal for 
  E-Government Services     Exposing the real weaknesses and strengths of web          and e...
10 Years of Watching TechnologyAnalyze                                    01234weaknesses andstrengths of the             ...
What Independence Means To UsCopyright © 2011 Real Story Group   3   www.realstorygroup.com
Finding Your Way...Copyright © 2010 Real Story Group Copyright © 2011 Real Story Group    www.realstorygroup.com          ...
Analyst Buzzword Bingo (a.k.a., analyst-speak)                          Mobilization?                        Consumerizati...
“Lickable”Copyright © 2011 Real Story Group   6   www.realstorygroup.com
A Couple of Themes        The Basics                      Gov 2.0?Copyright © 2011 Real Story Group   www.realstorygroup.com
What is an Enterprise Portal?         “A single point of access for information, services, and processes”Copyright © 2011 ...
Prototypical EGov Portal “Stack”                                        Engagement Services                               ...
Big Question to Answer         What Kind         of Portal?Copyright © 2011 Real Story Group   www.realstorygroup.com
Link Portal / Meta-Portal / Directory SiteCopyright © 2011 Real Story Group   11       www.realstorygroup.com
Thematic / Interagency PortalCopyright © 2011 Real Story Group   12   www.realstorygroup.com
Agency/Ministry PortalCopyright © 2011 Real Story Group   13   www.realstorygroup.com
“Data” PortalCopyright © 2011 Real Story Group   14   www.realstorygroup.com
Local Government PortalCopyright © 2011 Real Story Group   15   www.realstorygroup.com
Get a Roadmap // Build from Bottom Up                                        Engagement Services                          ...
Next Step…                           How To                           Select?Copyright © 2011 Real Story Group    www.real...
RSVPtm        Articulate                                    Analyze RFP                                        Q&A      Bu...
Products vs. Platforms                                    Functionally Rich    Platforms                          Extensib...
Significant Enterprise Portal Vendors & Products Infrastructure Vendors: IBM: WebSphere Portal Server Microsoft: SharePoin...
Short-list Considerations: Core Attributes                                      Regions:             Licensing Models:    ...
Selection process: FilteringCopyright © 2011 Real Story Group   www.realstorygroup.com
Do NOT issue checklist RFPsCopyright © 2011 Real Story Group   www.realstorygroup.com
“Feature-Complete” Men’s RoomCopyright © 2010 Real Story Group Copyright © 2011 Real Story Group   www.realstorygroup.com
Creating PersonasMaterials provided courtesyof Environment Agency (UK)   Copyright © 2011 Real Story Group   25   www.real...
The mobile citizen… “BYOD”Copyright © 2011 Real Story Group   26   www.realstorygroup.com
What HTML5 Will BringPushes more to browser that used to bepart of operating system or device                             ...
Beyond the Portal: the case for Mash-Ups                                     Faster, simpler integration                  ...
Gadgets as an alternativeGadgets:• Lighter• Faster• Less durable• Don’t solveintegration problemson their own.... Copyrigh...
SP 2010 ArchtiectureCopyright © 2011 Real Story Group   www.realstorygroup.com
Letʼs Continue the Conversation...
                              Free Sample Evaluations:                     www.realstor...
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Finding the right_portal_for_e_government_services

  1. 1. Finding the Right Portal for 
 E-Government Services Exposing the real weaknesses and strengths of web and enterprise technology products Tony Byrne President, Real Story Group Twitter: @TonyByrne
  2. 2. 10 Years of Watching TechnologyAnalyze 01234weaknesses andstrengths of the 01234tools....andvendors 01234Advise on successfultechnology selectionCopyright © 2011 Real Story Group www.realstorygroup.com
  3. 3. What Independence Means To UsCopyright © 2011 Real Story Group 3 www.realstorygroup.com
  4. 4. Finding Your Way...Copyright © 2010 Real Story Group Copyright © 2011 Real Story Group www.realstorygroup.com www.realstorygroup.com
  5. 5. Analyst Buzzword Bingo (a.k.a., analyst-speak) Mobilization? Consumerization? Disruption? Commoditization? Gamification? Cloudization?Copyright © 2011 Real Story Group www.realstorygroup.com
  6. 6. “Lickable”Copyright © 2011 Real Story Group 6 www.realstorygroup.com
  7. 7. A Couple of Themes The Basics Gov 2.0?Copyright © 2011 Real Story Group www.realstorygroup.com
  8. 8. What is an Enterprise Portal? “A single point of access for information, services, and processes”Copyright © 2011 Real Story Group www.realstorygroup.com
  9. 9. Prototypical EGov Portal “Stack” Engagement Services API / Data Services Integration / Reporting Sitewide Search Security & Identity Management Web Document Trans- Case Content Alerts Mgmt. actions Mgmt. Mgmt. ETC…Copyright © 2011 Real Story Group 9 www.realstorygroup.com
  10. 10. Big Question to Answer What Kind of Portal?Copyright © 2011 Real Story Group www.realstorygroup.com
  11. 11. Link Portal / Meta-Portal / Directory SiteCopyright © 2011 Real Story Group 11 www.realstorygroup.com
  12. 12. Thematic / Interagency PortalCopyright © 2011 Real Story Group 12 www.realstorygroup.com
  13. 13. Agency/Ministry PortalCopyright © 2011 Real Story Group 13 www.realstorygroup.com
  14. 14. “Data” PortalCopyright © 2011 Real Story Group 14 www.realstorygroup.com
  15. 15. Local Government PortalCopyright © 2011 Real Story Group 15 www.realstorygroup.com
  16. 16. Get a Roadmap // Build from Bottom Up Engagement Services API / Data Services Integration / Reporting Sitewide Search Security & Identity Management Web Document Trans- Case Content Alerts Mgmt. actions Mgmt. Mgmt.Copyright © 2011 Real Story Group 16 www.realstorygroup.com
  17. 17. Next Step… How To Select?Copyright © 2011 Real Story Group www.realstorygroup.com
  18. 18. RSVPtm Articulate Analyze RFP Q&A Business Case Responses Identify Issue RFP Onsite Demos Stakeholders Gather & Analyze Create Target Negotiate Pricing Requirements List & Contracts Measure Risk & Proof of Analyze Market Implementation Maturity Concepts Develop Develop RFP Final Decision Pilot Solution ScenariosCopyright © 2011 Real Story Group www.realstorygroup.com
  19. 19. Products vs. Platforms Functionally Rich Platforms Extensible Products Costly More Less Complex Time to Deploy Most enterprises overbuy…Copyright © 2011 Real Story Group 19 www.realstorygroup.com
  20. 20. Significant Enterprise Portal Vendors & Products Infrastructure Vendors: IBM: WebSphere Portal Server Microsoft: SharePoint 2010 Oracle: WebLogic Portal Oracle: WebCenter Suite SAP: SAP NetWeaver Red Hat: JBoss Enterprise Portal Platform Specialist Portal Products: Open Text: Open Text Vignette Portal BroadVision: BroadVision Portal eXo Platform: eXo Portal JASIG: uPortal Source: Liferay: Liferay Portal www.realstorygroup.com Plone: Plone GateIn Portal (Jboss, eXo collaboration)Copyright © 2011 Real Story Group www.realstorygroup.com
  21. 21. Short-list Considerations: Core Attributes Regions: Licensing Models: Australia Commercial Europe Commercial Open Source North America Community Open Worldwide Source Technologies: Delivery Models: .NET On Premise Java Software as a Perl and Python Service PHP HybridCopyright © 2011 Real Story Group 21 www.realstorygroup.com
  22. 22. Selection process: FilteringCopyright © 2011 Real Story Group www.realstorygroup.com
  23. 23. Do NOT issue checklist RFPsCopyright © 2011 Real Story Group www.realstorygroup.com
  24. 24. “Feature-Complete” Men’s RoomCopyright © 2010 Real Story Group Copyright © 2011 Real Story Group www.realstorygroup.com
  25. 25. Creating PersonasMaterials provided courtesyof Environment Agency (UK) Copyright © 2011 Real Story Group 25 www.realstorygroup.com
  26. 26. The mobile citizen… “BYOD”Copyright © 2011 Real Story Group 26 www.realstorygroup.com
  27. 27. What HTML5 Will BringPushes more to browser that used to bepart of operating system or device Offline Web Applications Geo-Location Improved Performance Easier forms Better media Copyright © 2010 Real Story Group Copyright © 2011 Real Story Group www.realstorygroup.com www.realstorygroup.com
  28. 28. Beyond the Portal: the case for Mash-Ups Faster, simpler integration Not as robust as portlets Still often need a developerCopyright © 2010 Real Story Group Copyright © 2011 Real Story Group www.realstorygroup.com
  29. 29. Gadgets as an alternativeGadgets:• Lighter• Faster• Less durable• Don’t solveintegration problemson their own.... Copyright © 2011 Real Story Group Source: Atlassian.com www.realstorygroup.com
  30. 30. SP 2010 ArchtiectureCopyright © 2011 Real Story Group www.realstorygroup.com
  31. 31. Letʼs Continue the Conversation...
 Free Sample Evaluations: www.realstorygroup.com/Sample
 Tony Byrne President, Real Story Group Twitter: @TonyByrne tbyrne@realstorygroup.com

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