Truth to power: how leaders can create an open dialogue culture
TRUTH TO POWER
The 2017 Edelman trust
barometer revealed the
largest-ever drop in trust
across the institutions of
media and NGOs.
We’re living in a
world where trust is a
When people feel comfortable about putting ideas
forward, they are more likely to be innovative
Encouraging more open dialogue allows for
relationships between leaders and employees
to be based on trust.
A majority of employees believe openness and
effective communication are the two most
important drivers of organisational trust.
So how can leaders create a culture where
organisational dialogue is open, honest and gives
people at all levels the chance to challenge the
It’s no wonder team members
don’t feel that they can speak
openly with their leaders.
The answer is to create a
culture of open dialogue
that’s defined by the
strength of its conversations.
This means, in effect, creating an environment
where challenge and feedback are encouraged
at all levels – up and down the organisation.
Why is this important?
argue openness is the most important
driver of trust in leaders.
From Trump and Brexit, through to the VW emissions scandal, the
collapse of BHS and the Panama Papers, people are increasingly
questioning leaders, authority and “experts”.
HOW LEADERS CAN CREATE AN OPEN DIALOGUE CULTURE
Put open dialogue at the heart
of your organisation, so you can
enhance performance through
Take the first step by downloading:
The HR professional’s guide
to conversational leadership
If your organisation discourages open
dialogue (even unintentionally), it’s
going to stifle creativity, collaboration,
innovation, and may foster a climate
LEADERS AUTHORITY EXPERTS
Social media has also
made it much easier for
the public to question or
hold leaders – business
or political – to account.
of whistleblowers who raised
concerns about their employer say
they were summarily dismissed.
Yet, honest feedback still
seems to be a problem.