A Mortenson Construction & Quantum DXi Case Study

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Quantum's DXi Solution helps Mortenson Construction overcome some challenging data backup issues. Listen to how Mortenson implemented a Quantum disk and tape backup solution with their NetBackup server.

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A Mortenson Construction & Quantum DXi Case Study

  1. 1. 1<br />Mortenson Construction: Building a Better Backup Solution Using Quantum Deduplication and NetBackup<br />Mortenson Construction & Quantum DXi Case Study<br />Jose Juniel<br />Quantum Corp., Solutions Advisor<br />
  2. 2. Mortenson Construction<br />Established in 1954<br />24th largest contractor in the U.S.<br />Offices in eight U.S. cities and one in China<br />Specializes in healthcare, sports facilities and renewable energy<br />Leads the industry in use of innovative and green construction technologies for projects<br />1,500 employees in frequent communication, sharing design plans, project details and logistical schedules<br />A three-person team is responsible for Mortenson’s server administration and backup strategy<br />IT Management Mission: to safeguard all the information that flows between the company’s nine offices<br />2<br />Mortenson Construction & Quantum DXi Case Study<br />
  3. 3. The Challenges<br />Symantec NetBackup directly connected to a tape library<br />Hardware issues with tapes/library hampered backups<br />Backup windows not being met<br />Certain data (e-mail) only protected every 3rd day<br />Staggered backups so they would complete within the backup window<br />One missed backup meant five days with data at risk<br />File restore procedures sometimes took days<br />Had to recall media from off-site, load/import media, and run the restore<br />Administrative efforts exceeded staff resources<br />Up to two hours per day spent managing backup issues<br />Mortenson Construction & Quantum DXi Case Study<br />3<br />What specific challenges were you addressing?<br />
  4. 4. The Challenges<br />Mortenson Construction & Quantum DXi Case Study<br />4<br />Original Architecture<br />M.A. Mortenson Company Backup Diagram<br />Co-lo<br />Mortenson HQ<br />1 GB Fiber<br />NetBackup<br />Tape Library<br />Windows Servers<br />
  5. 5. Finding the Solution<br />Purchase a new library with larger/faster drives<br />LTO-5 up to 140MB/sec (native)<br />Disk-based backup solution <br />Increased reliability of disk<br />Disk-based deduplication appliance to be able to meet RPO and RTO objectives<br />Reduce the amount of data on tape<br />Different backup software was a consideration<br />Mortenson Construction & Quantum DXi Case Study<br />5<br />What options did you consider?<br />
  6. 6. Evaluating the Solution<br />Worked with VAR Datalink to do a backup assessment<br />Wanted software that worked seamlessly with NetBackup<br />Conclusion: needed a target-based deduplicationappliance toreduce the need for a large disk system<br />Goals: <br />Retain 1 week of daily backups on the device<br />Increase performance and reliability to avoid missed backup<br />Reduce administrative efforts; a staff of 3 is already overloaded<br />Mortenson Construction & Quantum DXi Case Study<br />6<br />How did you evaluate solutions? What were your goals?<br />
  7. 7. Finding the Solution<br />Mortenson Construction & Quantum DXi Case Study<br />7<br />New Architecture<br />M.A. Mortenson Company Backup Diagram<br />Co-lo<br />Mortenson HQ<br />1 GB Fiber<br />NetBackup<br />Quantum Tape Library<br />Windows Servers<br />Quantum DXi<br />
  8. 8. Integrating Quantum & Symantec<br />Mortenson Construction & Quantum DXi Case Study<br />8<br />Start Backup<br />Backup Complete<br />NBU Master<br />Duplication Complete<br />Start Duplication<br />Remote<br />Media Server<br />Tape Creation Complete<br />Start Tape Creation<br />Tape Library<br />(NDMP Control)<br />Backup Target<br />DXi<br />Direct Path to Tape<br />DXi <br />Optimized Duplication<br />DXi <br />Direct Path to Tape Supports FC attached libraries from most manufacturers<br />
  9. 9. Driving Factors<br />Value – price and performance<br />Budget already approved for a new tape library<br />Quantum was the only vendor offering a suitable disk-based backup appliance that fit the budget<br />Mortenson Construction & Quantum DXi Case Study<br />9<br />What factors led you to choose the Quantum DXi6500?<br />
  10. 10. The Benefits<br />Faster restores and quicker access to data <br />Saves time; reduced administrative time spent monitoring backups by 95%<br />Saves money – less media to buy, store, and transport<br />Better protection – daily backups now conducted every night<br />After installation, able save 30 days of backups on disk<br />Mortenson Construction & Quantum DXi Case Study<br />10<br />Since installing the DXi6500 what benefits have you realized?<br />
  11. 11. ROI<br />How long did it take to achieve ROI? How did you measure it?<br />One year to achieve ROI<br />The savings<br />Five LTO-3 tapes each night = $125/night ($35K/year)<br />Cut down to one off-site transport per week = $5000/year<br />Support went from 10+ hours per week to less than 1 hour per week<br />Mortenson Construction & Quantum DXi Case Study<br />11<br />
  12. 12. Lessons Learned<br />What are your recommendations for others who are evaluating products?<br />Do a backup assessment to find your issues<br />Treat the device as a Proof of Concept (POC) <br />Make sure the vendor can deliver on the promises of the product<br />Have clearly defined acceptance criteria <br />Test the device (in a lab if possible) and make sure it will work and add value in your environment<br />Pick a solution that works with your existing backup software<br />Symantec OST API provides ability for NetBackup to directly manage the devices<br />Storage Lifecycle Policies simplify management<br />Plan to save a lot of money on media costs!!<br />Mortenson Construction & Quantum DXi Case Study<br />12<br />

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