Join Jason Bradshaw, Director or Customer Experience for Volkswagen Group Australia as he shares how Volkswagen Group Australia Fuses Customer and Employee Experiences.
2. Customer Experience (CX) Webinar Series:
How to Become a CX Leader
WEBINAR #1
Designing a CX program for
business results: 5 core
competencies to live by
Date: 14th February
WEBINAR #2
The Whole Experience: How
Volkswagen Australia fuses
customer and employee
experiences
Date: 14th March
WEBINAR #3
CX diagnostic tool: Assessing
your level of CX maturity
Date: 28th March
3. HOUSE KEEPING
The recording and slides for today’s presentation will be made
available within 24 hours.
Please send any questions via email to sophiel@qualtrics.com
14. Forum for team members within Volkswagen &
the Dealer Network to share, collaborate and
work on strategies for delivering an outstanding
customer experience
Customer Hero Network