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Copyright 2015 QuEST Forum. All Rights Reserved.
1
MIRAI - Managing Industry
Restructuring and Adoptions
Inquisitively
S M...
TEREKOMU – Telecom Reforms
Knock Out Multipliers
2
Telecom
Industry
Policies
TechnologyConsumers
Economy Regulations
KEIEI – Keeping Environmental
Issues Effectively Intact
• Organizations struggle to survive the
continuous onslaught of ‘C...
HITSUYOU – High Thrust
Scenarios : Understand Your Urge
• Telecom Industry faces the compulsions of
the future !
– Making ...
KOTAE – Key Objects That Aid
Evaluation
Map the
Business
Eco System
Identify the
Business
Drivers
Innovative
solution
opti...
EIKYOU – Every Industry’s Key
Yardstick Of Understanding
• Circle of Control > Organizational functions
• Circle of Influe...
KOUDOU – Knowledge Of
Undercurrent Directs Our Undertaking
• Behavior of Provider and Consumer have
underlying compulsions...
HITOBITO - Higher Technology Or
Basic Interests ? - The Outcome
8
• Consumers’ Preference : Cost, Speed and
Connectivity
DORAIBA – Devices Or Apps
Integrate Business Applications
• One device for all needs !
• A companion, more than a communic...
JOUHOU – Journeys Have
Outstanding Unreads !
• Performance Data : Present Strength / Weakness
Future Directional Assistanc...
YOSOKU – Your Sole ‘Killer Utility’
• ‘Killer Ability’ : To identify the right data
that will provide insightful
informati...
HAKARU – Has Any Kind of
Appraisal Results in Uptakes ?
• Many Business Metrics have become redundant or
no longer able to...
SUKIRU – Sure Kick Receipe
Unplugged !
• The ability to predict the course of business in
the short (Manageable) or medium...
HENKAN – Here is a New ‘Kangen’ !
14
Data
Driven
Enterprise
Continually Evolving
Statistical models
Organisation
Structure...
Techno Social Objectives
 Improve the employability of graduate engineers
 Bring back the rigor in design for Product qu...
Thank You
16
smbala@dicortech.com
smbala54@yahoo.com
www.dicortech.com
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MIRAI - Managing Industry Restructuring and Adoptions Inquisitively

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MIRAI - Managing Industry Restructuring and Adoptions Inquisitively presented by S.M. Balasubramaniyan - Digital Core Technologies. Predict the course of business in the short (Manageable) or medium (Profitable) term will help to determine the organization’s success.

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MIRAI - Managing Industry Restructuring and Adoptions Inquisitively

  1. 1. Copyright 2015 QuEST Forum. All Rights Reserved. 1 MIRAI - Managing Industry Restructuring and Adoptions Inquisitively S M Balasubramaniyan (S M Bala) Chairman, Board of Directors and Chief Mentor, Digital Core Technologies, India APAC Best Practices Conference, Tokyo 15 April 2015
  2. 2. TEREKOMU – Telecom Reforms Knock Out Multipliers 2 Telecom Industry Policies TechnologyConsumers Economy Regulations
  3. 3. KEIEI – Keeping Environmental Issues Effectively Intact • Organizations struggle to survive the continuous onslaught of ‘Changes’ – Investments in Technology : High CAPEX – Saving in OPEX : Operational Issues – Increased support : Erosion of Margin – Deferred Decisions : Lost opportunities – Regulatory Compliance gaps : High Risks – Follow the Leader : Poor Return on Investment – Organization Restructures : Loss of Direction EVERY ACTION PRODUCES AN OPPOSITE REACTION ! 3
  4. 4. HITSUYOU – High Thrust Scenarios : Understand Your Urge • Telecom Industry faces the compulsions of the future ! – Making DATA the priority – Monetizing the new services quickly – Extracting value from Network assets – Organizational agility for growth – Privacy / Security reinforcements – Controlling the cost – Customer Loyalty and Commitment 4
  5. 5. KOTAE – Key Objects That Aid Evaluation Map the Business Eco System Identify the Business Drivers Innovative solution options • Often, the real business drivers are fundamental in nature • Every function in the organization / industry has a role to play to pull the right levers • What is the role of Quality / Business Excellence Leader to mitigate the issues ?
  6. 6. EIKYOU – Every Industry’s Key Yardstick Of Understanding • Circle of Control > Organizational functions • Circle of Influence > Functions of the Industry / sector 6 CIRCLE of CONTROL CIRCLE of INFLUENCE
  7. 7. KOUDOU – Knowledge Of Undercurrent Directs Our Undertaking • Behavior of Provider and Consumer have underlying compulsions • Vital Few Vs Inconsequential Many • What are Controllable & Influence-able factors of Vital Few compulsions ? 7 PROVIDER CONSUMER Business Processes • Profitable • Manageable • Predictable • Affordable • Flexible • Simple
  8. 8. HITOBITO - Higher Technology Or Basic Interests ? - The Outcome 8 • Consumers’ Preference : Cost, Speed and Connectivity
  9. 9. DORAIBA – Devices Or Apps Integrate Business Applications • One device for all needs ! • A companion, more than a communication device ! • Open Platform, capable of taking any application ! • Configurable to individual preferences ! • Speed, Speed, Speed … • Robust connectivity anywhere ! DEVICES OF THE FUTURE WOULD BE SOFTWARE DRIVEN OPEN PLATFORMS WITH A HIGH FOCUS ON DEVICE – TO - DEVICE AND DEVICE - TO – SERVICE ROBUST AND HIGH SPEED CONNECTIVITY 9
  10. 10. JOUHOU – Journeys Have Outstanding Unreads ! • Performance Data : Present Strength / Weakness Future Directional Assistance • Convert the Data into useful Information ! • Big Data is NEED NOT be Good Data ! • Useful Information > Appropriate Metrics Appropriate Metrics > Relevant Data VALUE OF QUALITY LEADER : DATA SCIENTIST 10
  11. 11. YOSOKU – Your Sole ‘Killer Utility’ • ‘Killer Ability’ : To identify the right data that will provide insightful information 11 Data from Operations Formal Feedback Performance Benchmark Statistical Modeling Business Rules System Development Predictions from Model
  12. 12. HAKARU – Has Any Kind of Appraisal Results in Uptakes ? • Many Business Metrics have become redundant or no longer able to provide the value the Telco / OEMs are looking for (eg. ARPU, Utilisation) • New Metrics need to be evolved which can help in managing the organizational dynamics in the present day circumstances. For example, – Average cost of resolving an issue – Average support cost per user – New Service : Reported Issues / User and Usage trends – Cost of delivering unit data – % of Non Performing Assets – Return on investment on Sunset products / services 12
  13. 13. SUKIRU – Sure Kick Receipe Unplugged ! • The ability to predict the course of business in the short (Manageable) or medium (Profitable) term will determine the organization’s success • Data Science provides the answer with a reasonable amount of certainty • The preferred journey : 13 Data & Metrics Reporting Metrics Inference & Monitoring Advanced Analysis of Information Predictive Models and Validation
  14. 14. HENKAN – Here is a New ‘Kangen’ ! 14 Data Driven Enterprise Continually Evolving Statistical models Organisation Structure Innovation in Approaches Data Science Capability Continually Evolving Business models
  15. 15. Techno Social Objectives  Improve the employability of graduate engineers  Bring back the rigor in design for Product quality
  16. 16. Thank You 16 smbala@dicortech.com smbala54@yahoo.com www.dicortech.com

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