QlikView in Public Sector

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Slides from the Public Sector QlikTalk, QlikView: the Story so far, presented by Richard Bullock, Performance Manager for Devon and Cornwall Police and hosted by David Bolton, Head of Public Sector, QlikTech UK in Customer QlikTalk track I at the Business Discovery London event on 22nd November 2011.

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QlikView in Public Sector

  1. 1. The Qlikview Story (so far…)Dr Richard BullockPerformance ManagerDevon and Cornwall Police22 November 2011
  2. 2. Corporate Spending Review• Significant Budget reductions• Locally c 700 officers and 500 staff reductionBUT• Calls for service, crime reduction, solvingcrime and local policing services to bedelivered
  3. 3. Delivery Through• Modelling Demand to Resources• Process Improvement• Improved Intelligence• Informed Decision Making
  4. 4. Business Intelligence Role• Data Provision• Scenario Modelling• Informed Decision Making• Automation of Reporting• Improved Service Delivery (internal andexternal)
  5. 5. Existing Database Structures HR NSPIS Command Custody Crime Other and Control …..• Silo’d Data (and Reports)• Various Reporting Media – extra cost, time and lack ofconsistency in views• Some Elements of Manual Intervention / Repetition
  6. 6. Traditional Data WarehouseApproach • COST • CHANGING SOURCE SYSTEMS • CHANGING USER REQUIREMENTS
  7. 7. Use of Qlikview HR NSPIS Command Custody Crime Other and Control• Joined Data (and Consistent Reports)• One Reporting Media – reduction in cost, time and improved consistency inviews• Reduced (and managed during implementation) elements of ManualIntervention
  8. 8. Project Plan and DeliveryNov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08Business Order 1 Week HR Crime Year EndCase Placed Implementation Report Reporting Mandatory Delivered Delivered Returns CompleteBusiness Case: Data Warehouse vs Qlikview Time Savings – Current + Future Cost Savings – Immediate and long term
  9. 9. User RequirementsTraditional Approach Adopted ApproachSpecify Each Data Field Required Develop data input based on any data field being availableMap and Populate Fields Populate “standard” charts withDesign Report ability to Minimise Charts Fast Change Charts / Tables Export Data out if really needed Increased Speed in development and reuse of common fields/chartingCycle around ad-infinitum User selects preferred view ofas different user views and information“endless” data requirements
  10. 10. I.T. Integration HR NSPIS Command Custody Crime Other and Control Excel Flat CSV Files Export ODBC LinksGraduated approach – no need for complexity of SQL statements / automateddownloads into ETL (although is also possible)
  11. 11. User Base• Graduated ApproachPhase 1: 3 Developers 20 Core Users (Business Analysts) 4 Main Reports
  12. 12. User BasePhase 2: 4 Developers 50 Core Users (Business Analysts, HR and Intelligence Users) 10 Main Reports
  13. 13. User BasePhase 3: 4 Developers 50 Core Users (Business Analysts, HR and Intelligence Users) 50 Document Users Session Users 40+ Core Documents
  14. 14. Sharepoint Integration
  15. 15. Sharepoint Integration
  16. 16. Benefits• Cost• Time• Availability• Decision Making – Performance Outcomes• Demand Management

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