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Gap Mapping:a methodology for exploring  stakeholder involvement      in co-production         Dr Qin Han         2010 Nov...
An exploration into theworld of Service Design
Question:1. Who ?2. What process?3. How?
CAOSproject  byWe arecurious
What’s good about Gap Mapping?
Play with caution
Future applications
Thank you.
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
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Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

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Slides used in Co-production Conference at University of Manchester November 2010.

The presentation mainly is themed around my PhD research methodology in studying co-production services.

The conference mainly discuss the use of co-production in developing service and social systems, with a number of examples in public services.

More info about the conference:

http://www.coprodnet.org/wiki/Conference


Published in: Business, Technology

Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

  1. 1. Gap Mapping:a methodology for exploring stakeholder involvement in co-production Dr Qin Han 2010 November
  2. 2. An exploration into theworld of Service Design
  3. 3. Question:1. Who ?2. What process?3. How?
  4. 4. CAOSproject byWe arecurious
  5. 5. What’s good about Gap Mapping?
  6. 6. Play with caution
  7. 7. Future applications
  8. 8. Thank you.

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