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Career readiness series


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Career readiness series

  1. 1. Q. Consulting Group Copyright 2010 by Q. Consulting Group Providing Training & Technical Assistance Career Readiness Series Career Chat: A conversation about the current job market First Impressions are Lasting Impressions: The Art of Job Interviewing How to Write a Winning Resume Antonio Q. Meeks, Facilitator
  2. 2. What would you like to get out of this workshop?
  3. 3. Course Objectives <ul><li>Learn information on current job market trends </li></ul><ul><li>Increase knowledge of job search methods </li></ul><ul><li>Understand the difference between a duties-based and an outcome-based resume </li></ul><ul><li>Learn how to write an outcome-based resume </li></ul><ul><li>Develop a outcome-based job description for current position </li></ul><ul><li>Learn job interviewing strategies </li></ul><ul><li>Learn the three types of interview questions </li></ul><ul><li>Practice job interviewing skills </li></ul>
  4. 4. Q. Consulting Group Copyright 2010 by Q. Consulting Group Providing Training & Technical Assistance Career Chat: A conversation about the current job market
  5. 5. Current Job Trends <ul><li>125,000 jobs lost in June 2010 </li></ul><ul><li>83,000 new jobs created in June 2010 </li></ul><ul><li>Certain sectors are rebounding </li></ul><ul><ul><li>manufacturing jobs </li></ul></ul><ul><ul><li>lack of skilled workers </li></ul></ul><ul><ul><li>many who lost jobs are now unqualified </li></ul></ul><ul><ul><li>aptitude and specific skills </li></ul></ul><ul><li>1.21 million people have given up! </li></ul><ul><li>3.7 million jobs lost during first 6 months of 2009 </li></ul><ul><li>590,000 jobs gained first 6 months of 2010 </li></ul><ul><li>15 million job seekers </li></ul>
  6. 6. Job Trends Continued <ul><li>Manufacturing 9,000 jobs </li></ul><ul><li>Amusement, gambling, recreational 28,000 jobs </li></ul><ul><li>Healthcare 9,000 jobs </li></ul><ul><li>Professional temp 21,000 jobs </li></ul><ul><li>Government 16,000 jobs </li></ul>
  7. 7. “ Companies are looking to hire people who can operate sophisticated computerized machinery, follow complex blueprints and demonstrate higher math proficiency than was previously required of the typical assembly line worker.”
  8. 8. Current Unemployment Rates <ul><li>Overall – 9.5% </li></ul><ul><li>Caucasian – 8.4% </li></ul><ul><li>African Americans – 15.6% </li></ul><ul><li>Latino – 12.4% </li></ul>
  9. 9. Job Search Tips <ul><li>Networking is key to landing a job in this economy </li></ul><ul><li>Inform everyone of your job search </li></ul><ul><li>Social networking i.e. Facebook is a valuable tool if used correctly </li></ul><ul><li>Internet job search alone is not enough! </li></ul>
  10. 10. Q. Consulting Group Providing Training & Technical Assistance First Impressions are Lasting Impressions: The Art of Job Interviewing
  11. 11. Important Fact #1 The job interview is the single most important stage in the job search process!
  12. 12. Interview Directives <ul><li>Things to do before the interview </li></ul><ul><li>Things to do during the interview </li></ul><ul><li>Things to do after the interview </li></ul><ul><li>Things NOT to do during the interview </li></ul>
  13. 13. 3 Types of Interview Questions <ul><li>Factual Questions </li></ul><ul><li>Situational Questions </li></ul><ul><li>Illegal Questions </li></ul>
  14. 14. Factual Questions <ul><li>Ask specific information </li></ul><ul><li>What, when, where, why </li></ul><ul><li>Probes for verification of written information on your application and resume </li></ul>
  15. 15. Situational Questions <ul><li>Require you to apply learning to career experiences </li></ul><ul><li>Let interviewer know your true job performance </li></ul><ul><li>Tell me about a time when… </li></ul><ul><li>Describe a situation… </li></ul><ul><li>Explain how you handled… </li></ul>
  16. 16. Illegal Questions <ul><li>Questions that are illegal by law </li></ul><ul><li>Deal with age, sex, marital status, sexual orientation, race, etc </li></ul><ul><li>You are not required to answer </li></ul><ul><li>When should you answer an illegal question? </li></ul>
  17. 17. Important Fact #2 Employers hire people they like!
  18. 18. The power of nonverbal cues i.e. body language <ul><li>Give a hearty smile before and during the interview (I’m approachable) </li></ul><ul><li>Maintain a good balance of eye contact </li></ul><ul><li>Unfold arms and relax </li></ul><ul><li>Nod your head and lean in </li></ul><ul><li>Learn to touch people appropriately </li></ul>
  19. 19. Important Fact #3 Interviewing is learned behavior…the more you do it the better you get!
  20. 20. Next Steps <ul><li>Practice, Practice, Practice </li></ul><ul><li>Pair-up with a colleague </li></ul><ul><li>Review their resume </li></ul><ul><li>Determine what you would like to know about them based on their resume </li></ul><ul><li>Conduct a 5 minute interview </li></ul><ul><li>Switch-off </li></ul><ul><li>Give feedback </li></ul>
  21. 21. Q. Consulting Group Providing Training & Technical Assistance How to Write a Winning Resume Antonio Q. Meeks, Facilitator
  22. 22. Outline of workshop <ul><li>Components of a resume </li></ul><ul><li>Two types of resumes </li></ul><ul><ul><li>Duties-based </li></ul></ul><ul><ul><li>Outcome-based </li></ul></ul><ul><li>Tidbits </li></ul><ul><li>Create or revise your resume </li></ul><ul><li>Other employment related questions </li></ul>
  23. 23. Components of a Resume <ul><li>Contact Information </li></ul><ul><li>Objective </li></ul><ul><li>Education </li></ul><ul><li>Work Experience </li></ul><ul><li>Summary of Qualifications </li></ul><ul><li>References </li></ul>
  24. 24. Contact Information <ul><ul><li>Name </li></ul></ul><ul><ul><li>Address </li></ul></ul><ul><ul><li>Phone Numbers </li></ul></ul><ul><ul><ul><li>Ring tones </li></ul></ul></ul><ul><ul><ul><li>Voice mail </li></ul></ul></ul><ul><ul><li>Email Address </li></ul></ul>
  25. 25. Education <ul><li>Arrange from most recent </li></ul><ul><li>Omit high school if you have college </li></ul><ul><li>Be careful about listing school organizations </li></ul>
  26. 26. Work Experience <ul><li>From present to less recent </li></ul><ul><li>Be careful of gaps in employment </li></ul><ul><li>Group temp jobs under the agency </li></ul>
  27. 27. Summary of Qualifications <ul><li>Adds weight to your resume </li></ul><ul><li>Allows for quick glance at your qualifications Use bullet items </li></ul><ul><li>Measurable statements </li></ul><ul><li>Summarizes entire work history </li></ul><ul><li>Add education if college degreed </li></ul>
  28. 28. References <ul><li>Not necessary on the resume </li></ul><ul><li>Prepare on separate page </li></ul><ul><li>Build strategic references </li></ul>
  29. 29. Two Main Types of Resumes <ul><li>Duties Based Resume </li></ul><ul><li>Outcome Based Resume </li></ul>Text Text Text Text Text Text Text Text Text
  30. 30. Duties Based Resume <ul><li>A resume that focuses on the duties of each job description. </li></ul>
  31. 31. Duties Based Resume 1 <ul><li>Maintained accounts payable system </li></ul><ul><li>Published monthly reports and reconciled financials </li></ul><ul><li>Created quarterly profit and taxation reports Performed general office duties </li></ul><ul><li>Responsible for maintaining daily transaction records as well as publications </li></ul><ul><li>Responsible for all basic accounting functions. Coordinated distribution of invoices and classified transactions </li></ul><ul><li>Assisted in all corporate financial transactions </li></ul><ul><li>Reported to the Chief Financial Officer </li></ul>
  32. 32. Duties Based Resume 2 <ul><li>Maintained accountability of transactions including the control and supervision of large amounts of cash flow </li></ul><ul><li>Computed figures with speed and accuracy </li></ul><ul><li>Maintained accuracy of customer accounts </li></ul><ul><li>Operated computer systems for processed data retrieval </li></ul><ul><li>Maintained excellent public relations with customers </li></ul><ul><li>Worked closely with manager to record contributions to existing and new accounts </li></ul><ul><li>Created in-house promotional materials to assist customers with information on KEOGH's and IRA's </li></ul>
  33. 33. Outcome Based Resume <ul><li>A resume that focuses on career accomplishments. </li></ul><ul><li>Based on objectives </li></ul><ul><li>Measurable </li></ul><ul><li>Gives you talking points during the interview </li></ul>
  34. 34. Outcome Based Example <ul><li>Provided oversight to six manufacturing plants, 700 employees </li></ul><ul><li>Produced 40% gains in return on assets, net earnings, and sales </li></ul><ul><li>Increased productivity by 20% </li></ul><ul><li>Reduced shipping expenses by 30% </li></ul><ul><li>Reduced customer returns by 30%. </li></ul>
  35. 35. Outcome Based Example 2 <ul><li>Generated company-wide delivery platform systems, increasing employee efficiency by 30% </li></ul><ul><li>Supervised a staff of 50 employees by establishing streamlined management practices. </li></ul><ul><li>Increased productivity by 25% </li></ul><ul><li>Established and maintained product deliveries for 40 new clients. </li></ul>
  36. 36. Tidbits <ul><li>Typos/errors </li></ul><ul><li>Accuracy </li></ul><ul><li>Gaps in employment </li></ul><ul><li>Use action packed words </li></ul><ul><li>Paper </li></ul><ul><li>Font </li></ul><ul><li>Length </li></ul><ul><li>Posting online </li></ul><ul><li>Go Green! </li></ul>
  37. 37. Individual Practice <ul><li>Write an outcome-based job description for your current AmeriCorps job </li></ul><ul><li>Capture on flip chart paper </li></ul><ul><li>Get feedback from your colleagues if needed </li></ul><ul><li>Report out to the group </li></ul>
  38. 38. Questions?
  39. 39. Q. Consulting Group Antonio Q. Meeks Founder & Senior Consultant 615.473.2494 [email_address] Providing Training & Technical Assistance