Winter 2012 Holiday Season

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In preparing for the upcoming winter and holiday season, it's important to update service requests and widgets that your residents will need. Follow our winter seasonal guide for ideas on widgets, service requests and more.

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Winter 2012 Holiday Season

  1. 1. Preparing for the Winter Season
  2. 2. Winter Season 2012-2013
  3. 3. Suggested Service Requests & Widgets Service Requests  Snow Removal  Ice Removal  Slippery Roads  Black Ice  Dangerous Icicles  Clogged Storm Drains Widgets  School Closings  Road Closures / Transportation Changes  Weather Watches / Warnings Widget http://mobile.weather.gov/#typeLocation3
  4. 4. Holiday Promotions Widgets  Holiday Shopping Guide (feature local businesses and shopping guides)  Toys for Tots Donation and American Red Cross Holiday Donations  City Holiday Closures  Holiday Events Calendar  New Year’s Eve Activities  “Santa Tracker” Widget4
  5. 5. Outreach  City Website  Local media outlets as part of holiday & winter advisory outreach (TV, Radio, NPR, and Newspapers)  Encourage Media outlets to embed City portal to on website, especially during inclement weather  Social Channels such as Facebook and Twitter. Include a notice on your page directing residents to download the app and to utilize it during the winter season.9
  6. 6. Social channels & Email  Facebook  Twitter  Provide direct emails and links to all local community organizations to help spread the message: • BIDS • Local Businesses • School Contacts, Local Colleges and Universities • Residential Groups • Bicycle Coalitions • Nonprofit Agencies, etc.10
  7. 7. Please Remind Your Residents To…  Download the PublicStuff app on their iPhone, Android or Blackberry device and report service request issues online, via SMS text and toll free numbers.  When they spot a non-emergency service request like down trees, icy sidewalks or overflowing storm drains, direct them to submit the service request through PublicStuff.  Encourage residents to take pictures of service requests in order to document the damage and allow staff to quickly identify the problem.  Encourage residents to add comments to and share service requests in order to provide additional information for your staff, friends, family, etc.  Encourage residents to utilize the app to access holiday relevant information during the winter season.11
  8. 8. Contact Us:Lily Liu Elizabeth HoffmanCEO Marketing & Business Development Manager347-442-7227 ext. 20 347-442-7227 ext. 24Lily@publicstuff.com Elizabeth@publicstuff.comVincent Polidoro Swati BalakrishnanCTO Digital Marketing Data Manager347-442-7227 ext. 26 347-442-7227 ext. 81Tech@publicstuff.com Swati@publicstuff.com

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