Our second website improved user access and ‘experience’, we had it professionally done, which is really the way to go. We integrated catalogue search box and federated search box. Stats up the top show improving visits and membership, but I believe that without client development stats would not have improved as much.
*These are the stats from NSW.net for the last 3 years showing the top 5 libraries by database usage. Hornsby has been a regular front runner *08/09 first year Warringah got to the top 5 through a combination of new website, federated search engine, and lots of client development. *09/10, we slipped, still blaming myself. *Lake Macquarie had a very good showing, new website(?). *In May this year we launched Encore, integrating database results with cat searches leading to an amazing increase. Encore only integrates 5 databases, will be increased shortly to all of them. Britannica is one of the databases we incorporate and here our stats went from 721 searches in Feb-April to 6,787 between May and Aug*Woollahra and Bankstown had a strong showing, and talking to Jenny at Bankstown and Fran at Woollahra they attribute most of this to the Ebsco Federated search.
WebFeat was a good introduction, but was too slow, especially with our catalogue item as it was hosted in the US.
pretty much XML meta-data
all we need to plug in with.
Results in Warringah’s new Catalogue search, facets to the left, results to the right
Hovering over article results will bring up abstract, here we can select different (and shortly groups of different) databases.At present only 5 databases allowed in Encore (upgrading), but Ebsco can provide a Web Service (Discovery Service), for multiple databases, in this case ANZRC and masterFile.Results also lead back to hard copy material
WorldCat Local is the new front end for AMLIB, it works by importing a library’s holds from Libraries Australia to World Cat, and adding the databases that the Library subscribes to provide a catalogue overlay.
Some universities have been using web services for a while, Sydney Uni is using Summons from Serials Solutions
Primo – Ex-Libris
Enterprise – Sersi-Dynix, facets on the right
To ensure it has its greatest impact you also need to establish Client Development processes.Big Questions, even though a your database may have a web service does not mean it’s set up to be utilised by your LMS vendor.Facets can come from your bib records, or you item records but depending on how they are set up will equate to how facets are displayed. Your ‘Online’ facet is possiblyyour most important.
Web Services at Warringah Library
Web ServicesCarol Yuen & Laurence McDonnell
Web Services• Introduction• Funding for the project www.wls.nsw.gov.au
Databases• Online Database usage is increasing across NSW. After decreasing across the state between 2007-2010, it went up in 2010-2011. This was driven by about a quarter of NSW Public Libraries. To quote Ross, 25 NSW Libraries drive 68% of NSW.net database traffic.• A major part of this is in Website Design.• 4 years ago, Warringah had set up it’s first website, and our aims were to increase online database use and increase membership.• 3 years ago we purchased the Webfeat federated search
2010/2011 Database Stats ANZRC (searches) Master File P Consumer Health Science Reference C Literary Reference Novelist +1 WARRINGAH @ 41100 WARRINGAH @ 40070 WARRINGAH @ 9066 BANKSTOWN SUTHERLAND PARRAMATTA2 HORNSBY HORNSBY BANKSTOWN SUTHERLAND HORNSBY BANKSTOWN3 BAULKHAM HILLS BANKSTOWN HORNSBY HORNSBY BANKSTOWN MOSMAN4 SUTHERLAND SUTHERLAND WOOLAHRA RANDWICK RANDWICK SUTHERLAND5 BLACKTOWN WOOLLAHRA BLACKTOWN CITY OF SYDNEY WOOLHARA WOOLAHRA2009/2010 Database Stats ANZRC (searches) Master File P Consumer Health Science Reference C Literary Reference Novelist1 HORNSBY HORNSBY WOLLONGONG WOLLONGONG HORNSBY WOLLONGONG2 WOLLONGONG WARRINGAH @ 1574 HORNSBY HORNSBY WOLLONGONG HORNSBY3 LAKE MACQUARIE LAKE MACQUARIE BLACKTOWN MOSMAN WARRINGAH @ 879 WARRINGAH @ 11034 CITY OF SYDNEY SUTHERLAND WARRINGAH @ 594 BAULKHAM HILLS SUTHERLAND FAIRFIELD5 BLACKTOWN COFFS HARBOUR GOSFORD WARRINGAH @1093 LAKE MACQUARIE SUTHERLAND WARRINGAH 6TH @22792008/2009 Database Stats ANZRC Master File P Consumer Health Science Reference C Literary Reference Novelist1 WARRINGAH 3,294 WARRINGAH @ 2473 WOLLONGONG HORNSBY HORNSBY WOLLONGONG2 HORNSBY HORNSBY WARRINGAH @ 686 WARRINGAH @ 2473 WARRINGAH @ 1777 NEWCASTLE3 CITY SYDNEY LIVERPOOL GOSFORD WOLLONGONG BAULKHAM HILLS WYONG4 BAULKHAM HILLS SUTHERLAND BLACKTOWN SUTHERLAND SUTHERLAND HORNSBY5 WOLLONGONG WYONG WYONG BAULKHAM HILLS WOLLONGONG WARRINGAH @ 939
2009/201009/10 Why decreasing usage?• Laptops in schools?• Less training by me – more conducted 08/09?• Speed? – Databases / Federated Searching – was slow• Too Hard? (Teachers Federation Library)• Was there decreasing interest in Schools?• Where has information/Database Literacy come up in NSW High Schools – Not specifically part of NSW curriculum• Action Research (NSW) – Very Vague• All my own work (NSW) – Fitted in with anti-plagiarism – gave Citation ‘Training as opposed’ to ‘Database Training’.New Australian Curriculum, years K-12 contain requirements to studyResearch Skills, including Library and Online Database Use.
Web Services To simply access Library resources, we felt we needed to push all our resources through onesearch box. Warringah attempted this with WebFeat, a federated search engine prior to Ebsco’s EHIS, but upgraded in May to a web service based catalogue.
What are Web Services?• Web services are typically application programming interfaces (API) or Web APIs that are accessed via HTTP and executed on a remote system hosting the requested services.• Basically – Web Services are publicly available metadata for remote databases.• All database/LMS providers use different terms – Web Services, Discovery Services, Search and Discovery Layer, Open URL Authentication, Open API.• With LMS upgrade, will allow integration of databases into the catalogue.
Encore – The pitch• Encore creates an entirely new user experience of your library. It makes finding as easy as searching, leverages Web 2.0 technologies and practices, and delivers a complete discovery-to-delivery solution that is appealing, sophisticated, and just plain fun!
Implementing Encore• Testing• Frustrations – rankings, tags• And then…• Encore 4.1• Cobolt skin
In Conclusion• To get it all together, you need: 1. The web/discovery service. 2. Facets that effectively plug in to your catalogue (vital!). 3. Proxy Server.• Big questions for LMS providers are: 1. Can I check what databases you provide web services for? 2. Where do facets draw information from? 3. Can I integrate my own databases (images, LINCS, etc)