Citizen Engagement in
the Budget Process

NCLGBA Conference
December 12, 2013
Durham – Where Great Things Happen
Durham’s Overall Strategy
• Engage and educate community year-round;
not just during budget process.
• Be genuine in engag...
Durham’s Philosophy
Be transparent
• Be consistent
• Be clear
• Be sincere
• Be responsible
•

Durham – Where Great Things...
Citizen Engagement Opportunities
Citizen Capital Improvement Panel (CCIP)
Meets monthly
Reviews and ranks requests in Febr...
Citizen Capital Improvement Panel
(CCIP)
Business and community leaders charged with:
•Assisting in capital project priori...
Coffees w/Council
• Community “Budget Kickoff” – involve the
community in the process
• Held at various locations througho...
E-Town Hall
Televised live on DTV8 and
streamed online
Received questions in advance via
twitter, Facebook, and YouTube
Pr...
Engaged Durham
•We partnered with Peak Democracy, a nonpartisan citizen engagement organization
•Developed two forums focu...
Engaged Durham

Durham – Where Great Things Happen
Engaged Durham

260 visitors, 52 responses, 85% approval rating
Durham – Where Great Things Happen
Engaged Durham

Durham – Where Great Things Happen
Other Engagement
Citizen’s Financial Report
City Manager Weekly e-newsletter
Resident Survey
DTV8

Durham – Where Great Th...
Using the Data
Coffees w/Council
•PAC district priorities
Resident Survey
•2011 Survey results – City streets, police
prot...
Evaluate
• What were the community priorities
from all sources?
• How was the information shared with
City Manager and Cit...
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Citizen Engagement Presentation - City of Durham

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Citizen Engagement Presentation - City of Durham

  1. 1. Citizen Engagement in the Budget Process NCLGBA Conference December 12, 2013 Durham – Where Great Things Happen
  2. 2. Durham’s Overall Strategy • Engage and educate community year-round; not just during budget process. • Be genuine in engagement and connect information to decision making – requires follow-up. • Engagement must be tailored for specific communities – issues, priorities are diverse. • Must engage community using common language. Durham – Where Great Things Happen
  3. 3. Durham’s Philosophy Be transparent • Be consistent • Be clear • Be sincere • Be responsible • Durham – Where Great Things Happen
  4. 4. Citizen Engagement Opportunities Citizen Capital Improvement Panel (CCIP) Meets monthly Reviews and ranks requests in February and March Coffees with Council (All meetings are open to all Durham residents.) 5 Different PAC meetings scheduled from early February through midMarch Budget Public Hearings (regular City Council meetings) Public Hearing, Monday, March 3, 2014 Public Hearing and E-Town Hall, Monday, June 2, 2014 Council work sessions on the budget (Committee Room, City Hall): Wednesday, May 28 – Thursday, May 29, 2014 (Flagged items / Follow-up items for City Council) Other Budget Milestones at City Council Meetings City Manager presents budget to City Council: Monday, May 19, 2014 Council adopts budget, CIP and related fee schedules and ordinances: Monday, June 16, 2014 Durham – Where Great Things Happen
  5. 5. Citizen Capital Improvement Panel (CCIP) Business and community leaders charged with: •Assisting in capital project prioritization •Advising City of critical CIP needs •Recommending projects for CIP funding •Monitoring completion of existing projects Durham – Where Great Things Happen
  6. 6. Coffees w/Council • Community “Budget Kickoff” – involve the community in the process • Held at various locations throughout the Community • Questions and priorities relevant to that district are solicited in advance of the meetings • Budget Office updates community on budget development and outlook • Share Budget Gap $ - and explain what contributes to the Gap Durham – Where Great Things Happen
  7. 7. E-Town Hall Televised live on DTV8 and streamed online Received questions in advance via twitter, Facebook, and YouTube Prepared Council based on topic areas; assigned each member to be a topic lead Recruited ABC News 11 anchor Anthony Wilson to be the Moderator Durham – Where Great Things Happen
  8. 8. Engaged Durham •We partnered with Peak Democracy, a nonpartisan citizen engagement organization •Developed two forums focused on allocating funds among Durham’s Strategic Plan Durham – Where Great Things Happen
  9. 9. Engaged Durham Durham – Where Great Things Happen
  10. 10. Engaged Durham 260 visitors, 52 responses, 85% approval rating Durham – Where Great Things Happen
  11. 11. Engaged Durham Durham – Where Great Things Happen
  12. 12. Other Engagement Citizen’s Financial Report City Manager Weekly e-newsletter Resident Survey DTV8 Durham – Where Great Things Happen
  13. 13. Using the Data Coffees w/Council •PAC district priorities Resident Survey •2011 Survey results – City streets, police protection, and traffic flow • • • Durham – Where Great Things Happen 2010 Bond referendum to address streets is on-going Participated in the COPS Hiring Program (16 positions) Dedicated a portion of the property tax rate to fund core transit services
  14. 14. Evaluate • What were the community priorities from all sources? • How was the information shared with City Manager and City Council? • How were decisions influenced by the information? • How can we better engage more citizens? Durham – Where Great Things Happen

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