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Pruvan Training-Android 
Quick Start Guide for Field Users 
1 Confidential Information © 2010-2013. Do not Duplicate or Di...
Pruvan Mobile App 
1. Get Username and Password 
2. Download the Mobile App 
3. View and Create Projects 
4. Start Taking ...
Download the App 
• Android Devices 
• Go to the Google Play Store on your mobile device 
• Search for Pruvan Mobile 
• In...
Logging into Pruvan Mobile 
• Create Master username at 
Pruvan.com 
• Sub-users: Receive 
username and password 
from Mas...
Settings in Pruvan Mobile 
App Settings Action 
WiFi Only Photos will only upload from the app when 
device is connected t...
Request Support in Pruvan Mobile 
6 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Projects in Pruvan Mobile 
7 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Ad Hoc Projects in Pruvan Mobile 
8 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Projects Details in Pruvan Mobile 
9 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 
Next
Camera in Pruvan Mobile 
10 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 
Next
Mobile Forms/Surveys in Pruvan Mobile 
11 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Photo Uploads Page in Pruvan Mobile 
Upload Status Definition 
Upload Complete/ 
Complete 
12 Confidential Information © 2...
Contact the appropriate Support desk 
Work Order Trouble? Contact your Work Provider training staff. 
Fall back to Plan B ...
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Quick start guide pruvan training android

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A quick start guide on how to use the Pruvan App on an Android.

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Quick start guide pruvan training android

  1. 1. Pruvan Training-Android Quick Start Guide for Field Users 1 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  2. 2. Pruvan Mobile App 1. Get Username and Password 2. Download the Mobile App 3. View and Create Projects 4. Start Taking Photos and Completing Surveys 5. Verify Photos and Surveys Upload 6. View Photos and Surveys Online 2 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  3. 3. Download the App • Android Devices • Go to the Google Play Store on your mobile device • Search for Pruvan Mobile • Install the app 3 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  4. 4. Logging into Pruvan Mobile • Create Master username at Pruvan.com • Sub-users: Receive username and password from Master User • Forgot your Master username or password look up or reset them on the Login Screen at Pruvan.com • Sub-users: Contact the Master user to reset that information. 4 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  5. 5. Settings in Pruvan Mobile App Settings Action WiFi Only Photos will only upload from the app when device is connected to WiFi Network Charging Only Photos will only upload from the app when device is connected to Device Charger Timestamp on Photo Change Timestamp to Datetime, Date, Time or Off Photo Resolution Default resolution is 640x480 but can be increased. Resolution limited by device ability Camera Orientation By default it will be Auto but can be changed to Portrait or Landscape Auto Relay Photos Photos taken on Ad Hoc projects will automatically relay to the Pruvan Downloader after they upload Manual Project/Work Order Management This requires the user to enter a Project ID in the phone to have it sent to their phone. Should remain off Nickname for Device Change the nickname on the device 5 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 Next
  6. 6. Request Support in Pruvan Mobile 6 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  7. 7. Projects in Pruvan Mobile 7 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  8. 8. Ad Hoc Projects in Pruvan Mobile 8 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  9. 9. Projects Details in Pruvan Mobile 9 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 Next
  10. 10. Camera in Pruvan Mobile 10 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 Next
  11. 11. Mobile Forms/Surveys in Pruvan Mobile 11 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
  12. 12. Photo Uploads Page in Pruvan Mobile Upload Status Definition Upload Complete/ Complete 12 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 The photos have uploaded to our servers and are available online Upload Pending Photos have not uploaded to are servers and are only saved on the phone Upload Pending Survey Completion The Survey that the photos needs to be submitted for the photos to upload Upload Failed Photos failed to upload and will need to be retried when device is in a good network area Upload failed, photo is damaged The photos were deleted from the phone gallery or tampered with and will not upload Next
  13. 13. Contact the appropriate Support desk Work Order Trouble? Contact your Work Provider training staff. Fall back to Plan B Point/Shoot Mode if issues exist. Pruvan Support: M-F 9am-5pm CST (closed US Holidays) • Pruvan Online Support https://pruvan.com/Support • Pruvan Online FAQ: https://pruvan.zendesk.com/FAQ-s • Pruvan Training: http://pruvan.com/Webinar If our website and training class does not answer your question: • Open a support ticket at https://pruvan.zendesk.com/tickets/new and explain the issue to with enough detail to understand why you are calling. • Open a support ticket from the device. This will open a ticket in our system so we can get back to you as fast as possible. For information on how to open a support request from a device click here. 13 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

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