B13 Driving Business Intelligence John Robson


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Business Intelligence Presentation given at the Wellington SharePoint User Conference in 2009.

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B13 Driving Business Intelligence John Robson

  1. 1. BUSINESS INTELLIGENCE + SHAREPOINT John Robson Manager, The Consulting & DUX Teams Provoke Solutions jr@provoke.co.nz
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  4. 4.      
  5. 5. Hierarchical Manual Data Application Flat Data Database Disk Data Entry Extract Data Integration Layer/Process Data Warehouse Data Extraction Layer/Process Online Analytics Data Mart Data Mining Reporting (OLAP) Source: Based on a Microsoft Sponsored White Paper | Technical Evolution of Business Intelligence | Knowledge Integrity, Inc
  6. 6. Moving from a Hierarchical Model
  7. 7. To a Collaborative Model
  8. 8. THE DEFINITION THE ANTI-ISSUES Business Intelligence is Clean Data having clean, filtered data which is easily accessed, and is presented in Partitioned Data real time. Meeting these requirements leads Dynamic Analytics to knowledge and wisdom.
  9. 9. According to Gartner research, Business Intelligence is the number one priority for CIOs to deliver on in 2008. “Gartner Press Release, Business Intelligence Remains CIOs' Top Technology Priority in Asia Pacific”
  10. 10. Business Intelligence (BI) is the number one technology priority three years in a row for CIOs. How is BI on the top of the list given this list includes security, SOA and, virtualization? All of the 10 business priorities depend on a business having a functional and usable BI infrastructure.
  11. 11. Top 10 Business Priorities Top 10 Technology Priorities 1 Business process improvement 1 BI applications 2 Attracting and retaining new customers 2 Enterprise applications (ERP, CRM, and others) 3 Creating new products and services (innovation) 3 Servers and storage technologies Legacy modernization, upgrade, or 4 Expanding into new markets or geographies 4 enhancement 5 Reducing enterprise costs 5 Technical infrastructure 6 Improving enterprise workforce effectiveness 6 Security technologies 7 Expanding current customer relationships 7 Networking, voice, and data 8 Increasing the use of information and analytics 8 Collaboration technologies Targeting customers and markets more 9 9 Document management effectively Acquiring new companies and capabilities Service-Oriented Architecture (SOA) and 10 10 (mergers and acquisitions) Service-Oriented Business Applications (SOBA) Source: Gartner EXP (January 2008) | Market Trends & Business Drivers
  12. 12. Improving organisations by providing business insights to all employees leading to better, faster, more relevant decisions.  Complete and integrated BI and Performance Management offering  Widespread delivery of intelligence through Microsoft Office  Enterprise Source: Microsoft Corporation | The Business Intelligence Platform
  13. 13. 1. Connecting People 6. Integration to Office 2. Empower Employees 7. Entire Organisation 3. Simplify Collaboration 8. Training Needs 4. Analyse & Gain Insight 9. Analysis & Reporting 5. Improve Alignment 10. Enterprise Grade Source: Microsoft Business Intelligence Top 10 Benefits | http://office.microsoft.com/en-us/products/HA101655091033.aspx
  14. 14. CEO Operations Marketing “I need to know that the “I need better visibility people in my organisation “I need better visibility into into my cost of operations have the right goals in place our pipeline performance so I can target specific to understand and execute so I can focus on deals that cost reduction on the strategic initiatives help me grow business with opportunities that won’t of the company.” my most profitable have a negative impact.” customers.” Sales Development CFO “I need to have the right “I need to improve our “I need better access to demographic information analytics capabilities so we information to make better so I can better target my can understand our current decisions on cross-sell and opportunity prospecting.” business performance and up-sell opportunities.” do a better job of planning for the future.” Source: “Creating the Office of Strategy Management” by Robert Kaplan and David P. Norton, Harvard Business School
  15. 15. THE THREE LEGACY ISSUES Noise Fit for Purpose Better Insight & Visibility at Every Level Access & Visibility
  16. 16. Too Hard Business Intelligence Roadmap Data Security SharePoint Server 2007 Enterprise CAL & SA Time Pressures PerformancePoint Server augments BI capabilities of SharePoint Costs Interactive Dashboards & Scorecard Solutions Complexity
  17. 17. Too Hard Data Security Time Pressures Costs Complexity
  18. 18. Data Warehouse Data | Knowledge| Wisdom Three Problems Noise | Purpose | Available Defined BI Clean | Filtered | Accessible Microsoft Position BI Roadmap | Gartner SharePoint Excuses | Solution
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