Survey: Top IT Priorities for 2013 The most critical IT functions to consider for 2013 include mobile commerce, big data classification and management, and social media. How confident are IT executives and professionals in their ability to address these priorities in 2013? Protiviti reveals and analyzes these and other top concerns of nearly 200 CIOs, CTOs, CSOs, IT vice presidents and IT directors across a variety of industries. Scope of IT Knowledge Social media and mobile commerce are of primary importance to IT execs and professionals Risk management compliance requirements and cybersecurity are also key priorities IT functions are scrambling to deliver information, products and services via more platforms and devices in a secure, compliant and cost-effective manner IMPROVEMENT RANK OVERALL IT KNOWLEDGE AREAS COMPETENCY (5PT SCALE) 1 Social media security 2.9 LEVEL OF COMPETENCY 5 1 2 Mobile commerce security 2.8 3 2 3 Mobile commerce policy 2.8 4 4 Mobile commerce integration 2.8 NEED TO IMPROVE 5 Social media integration 2.9 Key Questions for Your Business Does your IT function maintain and update clear mobile commerce and social media policies with detailed security requirements? How are these policies monitored and audited? How robust are your information security measures? Are these measures applied differently depending on the sensitivity or importance of the data? Managing Security and Privacy Managing and classifying big data is at the forefront of security and privacy management priorities IT departments are also focused on incident response and event monitoring capabilities as well as managing vendors IMPROVEMENT RANK IT SECURITY AND PRIVACY AREAS COMPETENCY (5PT SCALE) 1 Managing and classifying 3.2 enterprise dataLEVEL OF COMPETENCY 4 5 2 2 Incident response 3.3 3 3 Monitoring security events 3.2 1 4 Managing third-party vendors 3.4 5 Managing user identities and 3.4 NEED TO IMPROVE access (TIE) Implementing security/privacy 3.3 solutions and strategies Key Questions for Your Business What is your IT function and your management team’s understanding of what comprises “sensitive” organizational data and information? “Excellent,” “good” or “limited”? Are third-party vendors and contractors managed via a process that ensures they are in compliance with your organization’s data security and privacy policies, and in compliance with current relevant laws and regulations? Ensuring Business Continuity A variety of disasters, both natural (Hurricane Sandy) and organized (security breaches), have recently raised fears about business continuity in the wake of unforeseen crises IT functions are placing a priority on developing and maintaining business resumption plans IMPROVEMENT RANK BUSINESS CONTINUITY AREAS COMPETENCY (5PT SCALE) 1 Developing and maintaining 3.1 business resumption plans LEVEL OF COMPETENCY 4 Developing and maintaining IT 5 2 disaster and recovery plans 3.2 2 3 (TIE) Developing and maintaining 3.2 1 crisis management plans NEED TO IMPROVE 4 Developing and maintaining risk 3.4 assessment/business impact analysis (TIE) Ensuring executive management 3.4 support and sponsorship (TIE) Ensuring business alignment 3.4 Key Questions for Your Business Does your company have a formal overarching business continuity management strategy and continuity plan in place (and do these contain IT considerations among the key priorities)? Has your company undertaken a pandemic risk management assessment? If these priorities ring true for your company – and chances are, they’re all too familiar – contact Protiviti to learn how we can help. Source: Protiviti 2013 IT Priorities Survey. Respondents were asked to assess, on a scale of one to five, their competency in different areas of IT, with one being the lowest level of competency and five being the highest. For each area, they were then asked to indicate whether they believe their level of knowledge is adequate or requires improvement, taking into account the circumstances of their organization and industry. For more information or to obtain a free copy of the survey report, visit protiviti.com/ITsurvey.