Industry’s First ExecutionBased Executive Training The Independent Dealer Executive Academy (IDEA) Training Outlined below are the key areas covered inThis Training Program is Eligible for Co-Op under this 4.5 day extensive and all encompassing training program:the Ricoh Americas Co-Op Program (chaMPS portal) NEXT TRAINING SESSION: MAY 7-1 2012 - TAMPA, FL 1,The Pros Elite Group has partnered with Strategic BusinessAssociates (John Hanson, John Hey, and Todd Johnson) todeliver the Office Product’s Industry’s first training program Accounting & Finance areas of focus relative to the MFP/MPS financial bench-designed for Dealer Principals, Company President’s and marking model, Balance Sheet / Income Statements, Cash Flows and Key Finan-General Managers. cial Ratios.The Independent Dealer Executive Academy (IDEA) has President’s Report Financial Components what should you look at, how oftenbeen designed by former executives of Global Imaging Sys- should you review, and what level of drill down should occur based on the resultstems, IKON, Xerox and large Independent Dealers to teach of the data.executives how to insure that all functions of their business,Sales, Service, Finance and Administration, execute to the Service Operations Primary Drivers of Operational and Financial Performance100+ benchmarks in the Industry Model. in Service, How to Quantify Your Inefficiencies in Service, Primary Service MUST DO’s that require successful Execution, 5 Things Your Service Manager Should beIDEA also prepares dealer executives how to execute to new Expected To Provide You Each Week, Tactics to achieve MFP/MPS serviceparadigms such as Managed Network Services and the 4th benchmarks.phase of MPS. These are the same skills that are appliedevery day in the Elite Office Products organizations. Admin Operations Inventory Management/Best Practices, Achieving Receivables portfolio Management benchmarks, Warehousing Best Practices, Effective Payroll practices and controls, Internal I.T. considerations and safeguards. Sales Operations Utilize the Pros Sales Playbook for documenting the Expecta- tions of a Sales Professional, Developing quantifiable Sales Assignments, Creating a Sales Culture throughout the organization, Achieving Sales Activity Benchmarks, Effective Prospecting tools, Qualifying and Rapport building practices and ques- tions for MPS, Sales Activity Tracking / Data Base Management, Productive Compensation Structure, Leasing considerations for the future. MPS phase 2&3 Managed Network Services Selling Managed Networks Ser- vices as part of an MPS strategy, Organizing your dealership for Managed Net- work Services, Managed Network Services Benchmarks, Effective Network oper- ations center Management. Acquisition Considerations Explore the strategies behind successful acquisitions, To Register for our IDEA Training Program go to: Learn the detail of the steps involved in a thorough acquisition process, Acquisi- www.ProsEliteGroup.com tion best practices, Protecting yourself, Integrating the acquisition. and click on the IDEA registration Strategic Planning / Leadership Appropriate Utilization of the three leadership link at the top of our home page styles in the day to day operations of a dealership, Identifying and developing future leaders, Setting and achieving appropriate personal and business goals, For more information contact Jerry Newberry at Developing a situation analysis and identifying quality starting points for plan- jerry.newberry@ProsEliteGroup.com ning, Creating SMART Action Plans, Critical Performance measurements that or call 813-713-3592 drive performance.