This is an example dashboard that shows the key performance indicators that a moving company used to get a snapshot of its performance in all areas of the company. Use this as a guide for creating your own project or company's dashboard to quickly share operational data with others.
ABC Moving, Inc. Nov. 2006 KPI ReportDASHBOARD - November 2006SALES Nov. Total Booked Moves Nov. Sales Conversion Incoming Calls vs. Booked Moves 700 613 600 500 400 100% 244 244 613 300 200 100 50% 943 558 0 year 0% 2005 2006 Nov. 2005 Nov. 2006 Nov. 2006 Booked Moves by Type Nov. 2005 Booked Moves by Type Commercial 2% SVL Storage 1% TRA Long Distance 2% 2% 0% Storage In Storage Out Storage In Storage Out Military 3% 3% 5% 5% Commercial 0% Commercial 6% 6% Packing 6% Long Distance 7% Local Move Local Move 72% Military 93% 1% These differences could be the result of software input error. Requires further investigation.OPERATIONS MANAGEMENT HUMAN RESOURCESCrewsheet package errors: 18 Processes Documented this Month: Accounts Receivable Number of Office Personnel Hired: 3Driver Infractions/violations: 2 Termination Number of Office Personnel Fired: 0Total Accidents in Nov. 2006: 0 Recruiting & Hiring Number of Drivers/Movers/Packers Hired: 0Missing Paperwork Drivers Files: 1 Processes Improved this Month: Onboarding Number of Drivers/Movers/Packers Fired: 5 Processes Scheduled Next Month: Data Entry Number of Employees Evaluated: 8 Commercial SalesACCOUNTS RECEIVABLE ACCOUNTS PAYABLENov. 2006 Nov. 2005 Nov. 2006 Nov. 2005Total Revenue: $ 201,280 Total Revenue: $ 293,050 Total Expenses: $ 121,000 Total Expenses: $ 113,000Box Revenue: 1,800 Box Revenue: 550Interstate Revenue: 14,680 Interstate Revenue: 70,000 Total Claims: 5 Total Claims: 10Local Move Revenue: 93,500 Local Move Revenue: 65,000Commercial Revenue: 85,500 Commercial Revenue: 150,000Packing Revenue: 3,300 Packing Revenue: 6,500Storage Revenue: 2,500 Storage Revenue: 1,000 INFORMATION TECHNOLOGYProfit/Loss: $ 80,280 Profit/Loss: $ 180,050 Disaster Recovery Plan Tested? no Total Amount of Network Downtime: 0 hoursD/E Ratio: 1.5 D/E Ratio: 2 Total Amount of Phone Downtime: 0 hours Created By: Alicia Butler Pierre. www.aliciabutlerpierre.com View full article at: http://aliciabutlerpierre.com/kpi-dashboard/ Disclaimer: this KPI dashboard contains certain omissions in order to protect the confidentiality of the client.