Creating an Organization Chart for a Small Business 2.0 - a Case Study

1. The Story of Albert Andoh ORGANIZATIONAL DESIGN for SMALL BUSINESSES 2.0

2. Meet Albert Andoh Albert is a: • Software developer • Participant in a tech incubator • Founder of 3-year-old company that provides middleware © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

25. What is Organizational Design? The manner in which management achieves the right combination of differentiation and integration of the organization’s operations, in response to the level of uncertainty in its external environment.

26. What is an Organizational Chart? Visual representation of how a firm intends authority, responsibility, and information to flow within its formal organizational structure.

28. Identifies what the management or reporting structure is KasennuTM Business Design BlueprintTM

37. This is often why so many emerging tech companies find themselves at the mercy of their investors. They have the skills of an entrepreneur (startup), but not necessarily of an executive (enterprise). © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

39. So, he made himself in charge of the developers and his uncle, who has years of large enterprise experience, as the CEO. This shows maturity on his part. © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com CEO MANAGEMENT Director of Development

42. It also showed… Unity of Command Span of Control As Director of Development, Albert will only manage the activities of the testers, programmers and product owners. Anything more would be too much. Business Development Manager is only person that the Sales Reps report to. © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

43. Albert was now in a position to focus on what he’s really good at, knowing that: He has a plan to hire: the right people, in the right order, for the right position. © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

45. Albert was now in a position to focus on what he’s really good at, knowing that: Opportunities for promotion are evident and customer support is not offshored © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

46. Albert was now in a position to focus on what he’s really good at, knowing that: He could still be involved with his company and even attend college © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

52. Here’s a Recap of What Albert & Victoria Did… Drew all departments (see Job Task Analysis case study 2.0) as boxes across a page horizontally. Placed names of upper management roles above the departments. Placed names of other staff roles underneath the departments. Distinguished type of staff (i.e. contractor, employee, vendor). 1 2 3 4 © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com

53. Available in Digital & Hardcover Format on Did Albert’s Story Intrigue You? Read his full story & apply the concepts to your business… © Copyright 2019. Alicia Butler Pierre. BehindTheFacadeBook.com BUY BOOK

54. Illustration Credits • Group of people silhouette: Getty Images • Presentation: https://www.0grados.com/capacitacion-detonante/ • School graduation background: https://www.pptgrounds.com/educational/5983-school-graduation-backgrounds • Organizational chart icons: https://thenounproject.com/term/organizational-chart/ • Capacity vs. Capability diagram: https://www.businessprocessincubator.com/content/ability-capability-capacity- and-competence/ • Strategic alignment model: https://slidemodel.com/templates/strategic-alignment-powerpoint-slides/ Alicia Butler Pierre. BehindTheFacadeBook.com

Creating an Organization Chart for a Small Business 2.0 - a Case Study

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