© 2013 IBM CorporationBMI: Innovating the Music Industry with BPMBrian Graves, Sr. Director, Enterprise Services, Broadcas...
22 © 2013 IBM CorporationIBM‟s statements regarding its plans, directions, and intent are subject to changeor withdrawal w...
33 © 2013 IBM CorporationBroadcast Music Inc.HIGHLIGHTS: Broadcast Music, Inc. –1939 Performing RightsOrganization (PRO)...
44 © 2013 IBM CorporationBroadcast Music Inc.HIGHLIGHTS: 7.5 million musical works 600,000 songwriters,composers, and pu...
55 © 2013 IBM CorporationWhen music is performed publicly, by law,songwriters and publishers must be paid for the useof th...
66 © 2013 IBM CorporationPerformance counts across all mediachannels have been growing fast© 2013 Next Big Sound, Inc.Digi...
77 © 2013 IBM CorporationMobile GrowthGLOBAL INTERNET DEVICE SALESIn a few years, the number of mobiledevices will DWARF t...
88 © 2013 IBM CorporationMobile ContentMobile consumers are getting morecomfortable paying for content on a mobiledeviceCo...
99 © 2013 IBM Corporation© 2008 – 2013 Twitter Counter (third party application for Twitter)Social Media – TwitterEight ou...
1010 © 2013 IBM Corporation© 2013 Next Big Sound, Inc.LumineersTop social album creatingthe most social buzz of2012Social ...
1111 © 2013 IBM CorporationMonthly Pandora listeners now comprise 5% ofbroadcast radios audienceOnline Radio – Pandora© 20...
1212 © 2013 IBM CorporationYouTube Music© 2013 The Nielsen Company YouTube is the leading source for musicdiscovery and a...
1313 © 2013 IBM CorporationYouTube Music
1414 © 2013 IBM CorporationDigital Music EcosystemThere are more than 500 digital music services aroundthe world offering ...
1515 © 2013 IBM CorporationDigital Music ImpactsBMI Challenges Music is global; copyright law differs bycountry Many yea...
1616 © 2013 IBM CorporationPowered by BMI Integrated/commonUX/UI Services OrientedArchitecture Optimized businessproces...
1717 © 2013 IBM CorporationBMI Strategic PartnershipsIBM BPM Technology, supportProlifics BPM best practices Guidance ...
1818 © 2013 IBM Corporation“Business Process Management (BPM) is a holisticmanagement approach that encompasses all aspect...
1919 © 2013 IBM Corporation19StrategyProcessPerformance ClientsChangeTechnologyBusiness Process Management:Six Key Areas
2020 © 2013 IBM CorporationBusiness StrategyGain and share understanding of your business strategy Client Value Propositi...
2121 © 2013 IBM Corporation Fit into the business strategyBusiness Strategy With Strategy Awareness, everyone in the org...
2222 © 2013 IBM CorporationProcess Mapping processes from client perspective isessential… Process Insight is knowing how...
2323 © 2013 IBM CorporationProcess Understand your processes Model (visualize) them for clarification andcommunication ...
2424 © 2013 IBM CorporationProcess and Business Rules Business rules should be externalized frombusiness processes and ma...
2525 © 2013 IBM Corporation*Source - BPTrendsPerformance Performance Management is the discipline toidentify key performa...
2626 © 2013 IBM CorporationChange Be aware that things that you have no control overare going to change what you do Mark...
2727 © 2013 IBM CorporationChange Your competition is not sitting still… do you wantyour customers as badly as they do? ...
2828 © 2013 IBM CorporationTypical Process ProblemsExecutiveManagementCustomerServiceInvoiceReconciliationTeamsFinanceand ...
2929 © 2013 IBM CorporationBPM Brings Order to the ChaosAutomate workflow anddecision makingReduce errors andimprove consi...
3030 © 2013 IBM CorporationOverall ArchitectureSOAP/HTTP Federated ESBArchitecture Audit logging Exception handling Pr...
3131 © 2013 IBM CorporationOverall Architecture Process discovery Process execution and monitoring for continuousimprove...
3232 © 2013 IBM CorporationOverall Architecture Process documentation and design forimplementation User interfacedesign...
3333 © 2013 IBM CorporationSingle view of data Service enabledQualityStage andDataStage jobs Cleansing, de-duplication, ...
3434 © 2013 IBM CorporationAffiliate Management Numerous handoffs Lengthy processing time Limited visibility andescalat...
3535 © 2013 IBM CorporationBPM–Online Affiliation–BlueWorksLive
3636 © 2013 IBM CorporationBPM – Online Affiliation – Process Designer
3737 © 2013 IBM CorporationBPM - Online Affiliation
3838 © 2013 IBM CorporationSocial
3939 © 2013 IBM CorporationOnline Affiliation – BPM Improvements Dramatic reduction ofprocessing time Fully automated gl...
4040 © 2013 IBM CorporationIntegrated UX/UI – BMI Live BMI Live allows BMIsongwriters who play theirmusic live, regardles...
4141 © 2013 IBM CorporationBMI Live – Responsive DesignMOBILEDESKTOPSTABLETS
4242 © 2013 IBM CorporationBMI MobileThe official BMI Mobile App ispowered by content and servicesfrom BMI‟s award-winning...
4343 © 2013 IBM CorporationBMI MobileBMI Mobile is the musicindustry‟s deepest mobileresource for careerbuilding informati...
4444 © 2013 IBM CorporationBMI MobileBMI Mobile gives you fullaccess to BMI Live with arich user experience ineither nativ...
4545 © 2013 IBM CorporationBMI Mobile Utilize geo-codes tocompare tocentralized venuedatabase Choose from overone millio...
4646 © 2013 IBM CorporationPartnerships BMI partners with ArtistGrowth BMI members can now useArtist Growth to submitper...
4747 © 2013 IBM Corporation Focus on the „What‟ FundingLessons Learned Not anticipating magnitude of change necessary ...
4848 © 2013 IBM CorporationThank you!Questions?
4949 © 2013 IBM CorporationWe love your feedback!Don’t forget to submit your Impact session andspeaker feedback! Your fee...
5050 © 2013 IBM CorporationSpeakers• Contact Us• Brian Graves‒ Senior Director of Enterprise Services, BMI‒ bgraves@bmi.co...
5151 © 2013 IBM Corporation
5252 © 2013 IBM CorporationLegal Disclaimer• © IBM Corporation 2013. All Rights Reserved.• The information contained in th...
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BMI: Innovating the Music Industry with BPM

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Few industries have endured change like the music business. Years ago, your music listening choices were very limited. You could buy an album, turn on the radio/TV, or attend a live performance. Today music is everywhere; restaurants, bars, karaoke clubs, iTunes, Pandora, YouTube, etc. The dramatic revolutions in digitalization have caused a shift in the music industry. How are these changes being addressed? Broadcast Music, Inc (BMI), the global leader in music rights management, is committed to innovation to service to the music industry. We welcome you to learn how BMI is leveraging IBM's most advanced BPM suite to support and manage more than 7.5 million musical works of BMI's 550 thousand-plus songwriters, composers, and publishers.

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  • DRAIN SLIDE
  • DRAIN SLIDEOpen Door Policy
  • Music is used for profitOur job is to continue to sustain and increase the value of music anywhere its played
  • Exponential digital growth
  • Tablets and smart phones will dwarf personal computers
  • Mobile Music content
  • Direct to Fan InteractionNext gen music released How many of you are Tweeting…How many of your teens Tweet with with our about their favorite artists?
  • Marketing –vs – Record Labels and advertising Direct Fan InteractionTeenagers
  • Question audience about audio consumption analog radio /vs/ streaming
  • Stats:800 million unique users around world (each month)Over1 trillion in 2012, Think about that, that’s 140 views for every person on Earth!
  • Psy’sGangam style 1.5 billion plays…originating from South Korea. Worldwide sensationLive concert times square for New Years Eve streamed worldwide with a million viewers
  • GrowthGlobal
  • What does all this mean to BMI?DRAIN SLIDEMusic played anywhere in world
  • BMI’s 4 guiding principles of the new platform
  • Talk about IBM and Prolifics
  • Addressing all aspects of the business. Must be willing to change any component of your business.
  • 6 key areas to consider in a process-managed enterprise regardless of industry.
  • Beyond just defining your strategy, it needs to be real to everyone in the organization.
  • Adoption of change initiatives will be easier when strategy is understood by all involved.
  • Process are how work gets done.
  • Establish measures in the context of business processes.
  • If you have extracted your business rules and modeled your process correctly, the processes should be very stable.
  • Measure, measure, measure. If you are going to manage your processes effectively, they have to be measured.
  • The more aware you are of change, the better equipped you will be to handle it.
  • Real, dramatic process improvement cannot be accomplished independent of the right technology applied in the right way.
  • Federated ESB with WESB and DataPowerSOA Governance with WSRR and DataPowerBuild, test, and deployment automation driving quality with Rational toolsNumerous frameworks supporting security, logging, and monitoring
  • BPM layer built on BPM Advanced, ODM and BlueWorks LiveCollaboration with business owners during discoveryModel driven development with BA and ArchitectsExposing business rules to decision makersInsulation to change
  • ToolsService driving reuseRules and events
  • DRAIN SLIDE
  • Pilot on BPM, first of manyAffiliate is songwriter, composer, or publisher. The customers we representDRAIN SLIDE
  • Blueworks live online affiliation
  • Talk to the value of Blueworks LiveModel driven managementBusiness analysis
  • Process portal of today’s Online Affiliation BPM process
  • Built on collatboration tools of IBM SameTime and Connections
  • Improvements' and value adds
  • BMI Live - Describe scenario: up and coming artists
  • Responsive design built into all UX/UI going forward
  • BMI Mobile - Totally rich user experience
  • Mobile experience providing self-service options direct depot viewing royalty statements and tax documents viewing music works
  • Push notifications…a check is waiting
  • Same rich experience
  • First of many future partnerships integrating with the future BMI Platform
  • BMI: Innovating the Music Industry with BPM

    1. 1. © 2013 IBM CorporationBMI: Innovating the Music Industry with BPMBrian Graves, Sr. Director, Enterprise Services, Broadcast Music Inc.2608AHoward Webb, Practice Director, BPM Advisory & Consulting, Prolifics
    2. 2. 22 © 2013 IBM CorporationIBM‟s statements regarding its plans, directions, and intent are subject to changeor withdrawal without notice at IBM‟s sole discretion.Information regarding potential future products is intended to outline our generalproduct direction and it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not acommitment, promise, or legal obligation to deliver any material, code orfunctionality. Information about potential future products may not be incorporatedinto any contract. The development, release, and timing of any future features orfunctionality described for our products remains at our sole discretion.Performance is based on measurements and projections using standard IBMbenchmarks in a controlled environment. The actual throughput or performancethat any user will experience will vary depending upon many factors, includingconsiderations such as the amount of multiprogramming in the user‟s job stream,the I/O configuration, the storage configuration, and the workload processed.Therefore, no assurance can be given that an individual user will achieve resultssimilar to those stated here.Please Note
    3. 3. 33 © 2013 IBM CorporationBroadcast Music Inc.HIGHLIGHTS: Broadcast Music, Inc. –1939 Performing RightsOrganization (PRO) Collects license fees anddistributes royalties Operates on a non-profitbasis Seven locations: Nashville,New York, Los Angeles,Atlanta, Miami, PuertoRico, London 600 employees
    4. 4. 44 © 2013 IBM CorporationBroadcast Music Inc.HIGHLIGHTS: 7.5 million musical works 600,000 songwriters,composers, and publishers Represents all genres of music Adele Kayne West Foo Fighters Taylor Swift
    5. 5. 55 © 2013 IBM CorporationWhen music is performed publicly, by law,songwriters and publishers must be paid for the useof their musicBroadcast Music Inc.
    6. 6. 66 © 2013 IBM CorporationPerformance counts across all mediachannels have been growing fast© 2013 Next Big Sound, Inc.Digital Age of Music
    7. 7. 77 © 2013 IBM CorporationMobile GrowthGLOBAL INTERNET DEVICE SALESIn a few years, the number of mobiledevices will DWARF the number ofGartner, IDC, Strategy Analytics, company filings, BI Intelligence estimatesPersonal Computers
    8. 8. 88 © 2013 IBM CorporationMobile ContentMobile consumers are getting morecomfortable paying for content on a mobiledeviceConsumer Willingness to Pay forMedia Content DownloadsNielsen Mobile Connected Device Report
    9. 9. 99 © 2013 IBM Corporation© 2008 – 2013 Twitter Counter (third party application for Twitter)Social Media – TwitterEight out of the top tenmost followed users aremusical artists
    10. 10. 1010 © 2013 IBM Corporation© 2013 Next Big Sound, Inc.LumineersTop social album creatingthe most social buzz of2012Social Media
    11. 11. 1111 © 2013 IBM CorporationMonthly Pandora listeners now comprise 5% ofbroadcast radios audienceOnline Radio – Pandora© 2013 Inside Radio 2011 100 million users 2013 200 million users 1.6 billion stations in 2012 14.6 billion hours of musicstreamed everymonth
    12. 12. 1212 © 2013 IBM CorporationYouTube Music© 2013 The Nielsen Company YouTube is the leading source for musicdiscovery and access on the internet Today 64% of teens listen to music throughYouTube
    13. 13. 1313 © 2013 IBM CorporationYouTube Music
    14. 14. 1414 © 2013 IBM CorporationDigital Music EcosystemThere are more than 500 digital music services aroundthe world offering consumers the opportunity to legallyaccess up to 26 million songs © 2012 Pro-Music
    15. 15. 1515 © 2013 IBM CorporationDigital Music ImpactsBMI Challenges Music is global; copyright law differs bycountry Many years of growth and expansion 6000 tables across various databasesystems Twenty-four different programminglanguages 400+ major applications in production Transactional numbers are through theroof Over 100 billion copyright transactions peryear Over one million musical works registered peryear
    16. 16. 1616 © 2013 IBM CorporationPowered by BMI Integrated/commonUX/UI Services OrientedArchitecture Optimized businessprocesses Create a single view ofdataAccessSimplicityEfficiencyTrustBetter Service and a More Valuable Experience
    17. 17. 1717 © 2013 IBM CorporationBMI Strategic PartnershipsIBM BPM Technology, supportProlifics BPM best practices Guidance Implementation
    18. 18. 1818 © 2013 IBM Corporation“Business Process Management (BPM) is a holisticmanagement approach that encompasses all aspects of abusiness including Strategy, People, Processes andTechnology, in order to deliver value to customers and otherstakeholders.”BPM is about fundamentally changing theway you view and manage your business“Operational Transformation is the next frontier of businessadvantage.”Peter Fingarand Joseph BelliniImplementing Business Process Management
    19. 19. 1919 © 2013 IBM Corporation19StrategyProcessPerformance ClientsChangeTechnologyBusiness Process Management:Six Key Areas
    20. 20. 2020 © 2013 IBM CorporationBusiness StrategyGain and share understanding of your business strategy Client Value PropositionMake strategy real and executable from seniormanagement through everyone in the enterprise Measurable and innovative goals and objectivesderived from client values Clarify • Communicate • Execute
    21. 21. 2121 © 2013 IBM Corporation Fit into the business strategyBusiness Strategy With Strategy Awareness, everyone in the organizationcan state explicitly where each are going and… Why their role is important Before making any business or technology decisions,understand how those decisions: Will help achieve the goals andobjectives How they contribute tostrategic success
    22. 22. 2222 © 2013 IBM CorporationProcess Mapping processes from client perspective isessential… Process Insight is knowing how your processesARE being performed, not just how you THINKthey are being performed Strategy is delivered through client-centric end-to-end business processes How long they take How much they costs to execute Process Discovery using BlueWorks Live to understand: How many people are needed What controls are in place How standard the tasks are
    23. 23. 2323 © 2013 IBM CorporationProcess Understand your processes Model (visualize) them for clarification andcommunication Before making any business or technologydecisions: Verify what and how things are beingdone Establish baseline measurements forimprovement
    24. 24. 2424 © 2013 IBM CorporationProcess and Business Rules Business rules should be externalized frombusiness processes and managed in theOperational Decision Management (ODM)environment Process agility and flexibility are enabledthrough properly implemented decisionmanagement Change your rules, not your processes
    25. 25. 2525 © 2013 IBM Corporation*Source - BPTrendsPerformance Performance Management is the discipline toidentify key performance indicators (KPI‟s),actually measure process performance AND tie itto continuous improvement Align performance to strategic goals andobjectives A recent industry survey revealed a shocking 50%of respondents say they never or rarely defineperformance measurements* A stunning 65% say that “dedicated” processmanagers never, or rarely, use data to measurethe success of their process execution!*
    26. 26. 2626 © 2013 IBM CorporationChange Be aware that things that you have no control overare going to change what you do Market conditions change Political environments change No matter how good you think your business istoday, things change Your processes become stale, under-performing
    27. 27. 2727 © 2013 IBM CorporationChange Your competition is not sitting still… do you wantyour customers as badly as they do? Continually monitor your processes in the context ofboth internal and external forces Business Process Management is a continuum frombusiness strategy through process measurement,improvement, and technology innovation
    28. 28. 2828 © 2013 IBM CorporationTypical Process ProblemsExecutiveManagementCustomerServiceInvoiceReconciliationTeamsFinanceand OpsAccountAdministration123546123456Unstructured Tasks andCommunication (e.g., paper or email)Inefficient WorkingEnvironment Spans SystemsInconsistent PrioritizationIncomplete or InaccurateData Flow Between SystemsLack of Control Over System andBusiness Events (Exceptions)Poor Visibility intoProcess PerformanceProcess Challenges
    29. 29. 2929 © 2013 IBM CorporationBPM Brings Order to the ChaosAutomate workflow anddecision makingReduce errors andimprove consistencyStandardize resolutionacross geographiesLeverage existingsystems and dataMonitor for businessevents and initiateactionsReal-time visibility andprocess control123456BPM Technology Huge Reduction in Manual Work,Errors Faster, More Consistent IssueResolution Customer Benefits Easier to Manage the Business Consistent Case HandlingExecutiveManagementCustomerServiceFinance and OpsAccountAdministration RiskManagementTeams
    30. 30. 3030 © 2013 IBM CorporationOverall ArchitectureSOAP/HTTP Federated ESBArchitecture Audit logging Exception handling Protocolmediation Security(authentication andauthorization) Data transformations Adapters (JDBC, flat-file,Email) Build and DeploymentAutomation PolicyEnforcement Servicecomposition/aggregationSOAP/HTTP (S)ReST/HTTP (S)JDBCSOAP/HTTP (S)
    31. 31. 3131 © 2013 IBM CorporationOverall Architecture Process discovery Process execution and monitoring for continuousimprovement Automate workflow Process flexibility through business rulesmanagement Process interaction through social mobilecollaboration
    32. 32. 3232 © 2013 IBM CorporationOverall Architecture Process documentation and design forimplementation User interfacedesign Services integration and re-use Service re-usability through rules andintegration/mediation
    33. 33. 3333 © 2013 IBM CorporationSingle view of data Service enabledQualityStage andDataStage jobs Cleansing, de-duplication, andconsolidation Increased Data Quality Alignment of business processes and business datathrough master data management Consolidate over 6000 tables into single view ofdata Cognos SPSS Predicted analytics tosupport business strategy
    34. 34. 3434 © 2013 IBM CorporationAffiliate Management Numerous handoffs Lengthy processing time Limited visibility andescalation Manual tasks Current State Observations
    35. 35. 3535 © 2013 IBM CorporationBPM–Online Affiliation–BlueWorksLive
    36. 36. 3636 © 2013 IBM CorporationBPM – Online Affiliation – Process Designer
    37. 37. 3737 © 2013 IBM CorporationBPM - Online Affiliation
    38. 38. 3838 © 2013 IBM CorporationSocial
    39. 39. 3939 © 2013 IBM CorporationOnline Affiliation – BPM Improvements Dramatic reduction ofprocessing time Fully automated globalsociety searchProcess Improvements: Instances of humanerror minimized Process Owner: “BPM for thefirst time has given ustransparency into ourprocesses.” Affiliate Analysts: “BPM hasreplaced many manual stepsand created a unifiedworkspace”Quotes:
    40. 40. 4040 © 2013 IBM CorporationIntegrated UX/UI – BMI Live BMI Live allows BMIsongwriters who play theirmusic live, regardless of venuesize, to easily submit thoseperformances for royaltypayments Since 2011, this innovativeprogram has grantedthousands of songwriters whohave never received royaltiesa means to apply for their firstroyalty check“BMI Live has impacted my career in a positive way by paying mefor live performances in venues I never received royalties frompreviously.” ~ Songwriter/BMI Live top earner, GrangerSmith
    41. 41. 4141 © 2013 IBM CorporationBMI Live – Responsive DesignMOBILEDESKTOPSTABLETS
    42. 42. 4242 © 2013 IBM CorporationBMI MobileThe official BMI Mobile App ispowered by content and servicesfrom BMI‟s award-winning website:
    43. 43. 4343 © 2013 IBM CorporationBMI MobileBMI Mobile is the musicindustry‟s deepest mobileresource for careerbuilding information andself-service options
    44. 44. 4444 © 2013 IBM CorporationBMI MobileBMI Mobile gives you fullaccess to BMI Live with arich user experience ineither native iOS orAndroid.
    45. 45. 4545 © 2013 IBM CorporationBMI Mobile Utilize geo-codes tocompare tocentralized venuedatabase Choose from overone million venues
    46. 46. 4646 © 2013 IBM CorporationPartnerships BMI partners with ArtistGrowth BMI members can now useArtist Growth to submitperformances to BMI Live forpayment.
    47. 47. 4747 © 2013 IBM Corporation Focus on the „What‟ FundingLessons Learned Not anticipating magnitude of change necessary Communication Top down sponsorship Identify champions/Early adopters to drive change Iterative delivery Choosing the right partners
    48. 48. 4848 © 2013 IBM CorporationThank you!Questions?
    49. 49. 4949 © 2013 IBM CorporationWe love your feedback!Don’t forget to submit your Impact session andspeaker feedback! Your feedback is very important to us–we‟ll use it toimprove next year‟s conference Go to the Impact 2013 SmartSite (http://impactsmartsite/com): Use the session ID number to locate thesession Click the “Take Survey” link Submit your feedback
    50. 50. 5050 © 2013 IBM CorporationSpeakers• Contact Us• Brian Graves‒ Senior Director of Enterprise Services, BMI‒ bgraves@bmi.com‒ @BrianGravesSOA• Howard Webb‒ Practice Director, Prolifics‒ hwebb@prolifics.com‒ @howardwebb
    51. 51. 5151 © 2013 IBM Corporation
    52. 52. 5252 © 2013 IBM CorporationLegal Disclaimer• © IBM Corporation 2013. All Rights Reserved.• The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information containedin this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM‟s current product plans and strategy, which aresubject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothingcontained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms andconditions of the applicable license agreement governing the use of IBM software.• References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/orcapabilities referenced in this presentation may change at any time at IBM‟s sole discretion based on market opportunities or other factors, and are not intended to be a commitment tofuture product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken byyou will result in any specific sales, revenue growth or other results.• If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete:Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user willexperience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storageconfiguration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.• If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete:All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costsand performance characteristics may vary by customer.• Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBMLotus® Sametime® Unyte™). Subsequent references can drop “IBM” but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server).Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the ® or ™ symbol. Do not use abbreviations for IBM product names in yourpresentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included inyour presentation. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of InternationalBusiness Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.• If you reference Adobe® in the text, please mark the first use and include the following; otherwise delete:Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.• If you reference Java™ in the text, please mark the first use and include the following; otherwise delete:Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.• If you reference Microsoft® and/or Windows® in the text, please mark the first use and include the following, as applicable; otherwise delete:Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.• If you reference Intel® and/or any of the following Intel products in the text, please mark the first use and include those that you use as follows; otherwise delete:Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States andother countries.• If you reference UNIX® in the text, please mark the first use and include the following; otherwise delete:UNIX is a registered trademark of The Open Group in the United States and other countries.• If you reference Linux® in your presentation, please mark the first use and include the following; otherwise delete:Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. 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