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Appraisal (Self Assessment, Peer Assessment, 360 Degree Feedback)


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Business Studies - Appraisal
The aspects of an appraisal are explained along with it's benefits, drawbacks and methods. The 3 methods that are described and outlined in this presentation are self assessment, peer assessment and 360 degree feedback.

Published in: Business

Appraisal (Self Assessment, Peer Assessment, 360 Degree Feedback)

  1. 1. Appraisal Business Studies (A Level)
  2. 2. The process of assessing the effectiveness of a process and/or an employee (Definition)
  3. 3. • An appraisal is usually conducted by comparing goals with outcomes. • An appraisal for an employee may be done through a questionnaire but is more commonly a one-to-one discussion between an employee and manager. The conversation will focus upon the employee’s performance such as timekeeping, customer sales levels and contribution to teamwork. This interview will take place annually or more frequently and will end with a discussion of a career prospects and training needs.
  4. 4. 1. Set Objectives – discuss and set staff objectives (set timescales if necessary) 2. Manage performance – give tools, resources and training needed to perform well 3. Carry out appraisal – monitor and assess employee performance 4. Provide rewards – consider performance rewards such as pay or promotion, decide how to tackle bad performance
  5. 5. BENEFITS DRAWBACKS  Motivates  Can cause tension in workplace  Improves performance  Puts pressure on employees to keep improving performance  Allows to set achievable targets  Places a lot of power on manages who may be ill-equipped to use the system effectively  Identify training needs  Identify potential  Enables achievable bonuses to be earned  Allows managers to value work done
  6. 6. Self Assessment 360º Feedback Peer Assessment
  7. 7. • Employees self reflect on performance • Employees record their progress • Employees suggest targets for the future
  8. 8. Employees of a similar level of responsibility critically comment upon the performance of a co-worker and suggest areas of improvement. This helps employees learn from each other and it would be less critical than managers. This is useful for when large groups require appraisal and helpful as workers naturally compete with each others performance.
  9. 9. 360 degree feedback is a method of performance appraisal which gathers feedback from a number of sources (including peers, direct reports, colleagues and customers). This can offer staff and managers a wide range of perspectives and can help make performance management a more objective and fair process.