What is Progenist SaaS about?

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What is Progenist SaaS about?

  1. 1. Progenist Systems Sophistication Without Complication TM TrackerDesk ™
  2. 2. <ul><li>How much is it costing you today? </li></ul><ul><li>This is not about IT </li></ul><ul><li>This is about getting the job done and saving you money </li></ul><ul><li>Even if they gave you their software for FREE… TrackerDesk™ is still less expensive! </li></ul>
  3. 3. <ul><li>Business & Technology Challenges </li></ul><ul><li>What is SaaS? </li></ul><ul><li>What is Progenist™ TrackerDesk TM ? </li></ul><ul><li>TrackerDesk™ Benefits </li></ul><ul><li>TrackerDesk TM Features </li></ul><ul><li>TrackerDesk™ Options </li></ul>
  4. 4. Business & Technology Challenges <ul><li>Rapidly changing organizations </li></ul><ul><li>Global “virtual” employees </li></ul><ul><li>Employee turnover </li></ul><ul><li>Need to do more with less </li></ul><ul><ul><li>Increasing business support volume </li></ul></ul><ul><ul><li>Scarcity of quality people and good resources </li></ul></ul><ul><ul><li>Limited budgets to purchase & maintain devices </li></ul></ul><ul><li>Shorten Implementation and Training </li></ul>
  5. 5. What is SaaS? <ul><li>SaaS, or Software as a Service, is application software delivered via Web through a subscription-based fee rather than being sold for on-site </li></ul><ul><li>Progenist calls it “e-Demand™” </li></ul><ul><li>No need to acquire the license of the software to use it. Just subscribe to it. </li></ul>
  6. 6. What is Progenist™TrackerDesk™? <ul><li>TrackerDesk™ is simple, yet powerful </li></ul><ul><li>Customer Interaction Tracking Management </li></ul><ul><li>(CITM) & Process Automation Management </li></ul><ul><li>software based on the SaaS concept to </li></ul><ul><li>save 40%-60% of the TCO compared </li></ul><ul><li>to traditional applications </li></ul>
  7. 7. TrackerDesk™ Benefits <ul><li>Zero infrastructure </li></ul><ul><li>Cost-effective and infinite scalability </li></ul><ul><li>Increased accessibility and productivity </li></ul><ul><li>Easy to implement across the enterprise </li></ul><ul><li>Improved security </li></ul><ul><li>Defined, predictable spending </li></ul><ul><li>Platform independence </li></ul><ul><li>Focus IT initiatives only on direct, line of business technology </li></ul>
  8. 8. TrackerDesk™ Benefits <ul><li>Average Cost of Process Management SW for any company = $500,000* </li></ul><ul><li>Average Software cost from the 3 most popular Helpdesk software manufacturers = $100,000 </li></ul><ul><li>Traditional cost of buying Software = 20% of TCO </li></ul><ul><li>TrackerDesk™ saves 40%-60% of the TCO compared </li></ul><ul><li>to traditional applications </li></ul><ul><ul><ul><li>*Information Week </li></ul></ul></ul>
  9. 9. Progenist TrackerDesk TM Features <ul><li>Services-Oriented Architecture (SOA) via TrackerGateway TM </li></ul><ul><li>Web 2.0 (Ajax, XML, Wiki, SOAP, WebServices) </li></ul><ul><li>“ Almost Zero Configuration TM ” </li></ul><ul><li>“ Almost Zero Maintenance TM ” </li></ul><ul><li>ITIL Compatible Service Option Support </li></ul><ul><li>Request Management </li></ul><ul><li>Asset Information </li></ul><ul><li>Business Process Management </li></ul><ul><li>Audit trail & SOX compliancy </li></ul><ul><li>Wireless/PDA </li></ul><ul><li>Self Help </li></ul><ul><li>Solutions Center </li></ul><ul><li>Auto Escalation </li></ul><ul><li>Multi-site Service Support </li></ul><ul><li>Auto Language Detector </li></ul><ul><li>Multi-Language Support </li></ul><ul><li>Highly Adaptable/Scalable </li></ul>
  10. 10. TrackerDesk™ Options <ul><li>TrackerDesk TM Lite </li></ul><ul><li>TrackerDesk TM ITIL </li></ul><ul><li>Tracker Gateway™ </li></ul><ul><li>TrackerSset ™ </li></ul><ul><li>Tracker Manage™ </li></ul><ul><li>Tracker Agent ™ </li></ul><ul><li>Virtual Private Tracker Server ™ </li></ul><ul><li>Integrates with third party applications </li></ul><ul><ul><li>CA Spectrum, BMC Patrol, HP OpenView , </li></ul></ul><ul><ul><li>CA Unicenter NSM, etc. </li></ul></ul>

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