A CFO's Experience with Cloud Computing

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Proformative presents A CFO's Experience with Cloud Computing. Special thanks Ethan Carlson, Vice President, Finance and Operations.

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A CFO's Experience with Cloud Computing

  1. 1. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS A CFO’s Experience with Cloud Computing Ethan Carlson Vice President, Finance and Operations
  2. 2. System Needs - Keeping up with growth • Healthcare IT spending is growing…. – 2005 – 35 employees, $10M in Revenue – 2010 – 100 employees…. approaching $20M in Revenue • Competition, Rates and Margins are a ongoing challenge. • Business had grown faster than Internal IT capabilities and infrastructure. • Business Complexities are increasing, larger consulting projects and entering the software business. • Needed to keep overhead costs down while increasing productivity and supporting a growing business.
  3. 3. 2005 - State of Company Infrastructure • PSA/Time and Expense Tracking = Spreadsheet • CRM/SFA = ACT • Accounting = QuickBooks • Budgeting = Spreadsheet • Integration = NONE • Reporting and Business Intelligence = ?? Operations and Business Information were starting to prohibit growth.
  4. 4. Business Needs and Considerations • Company infrastructure needed to improve or it would prohibit growth • Margin pressures prevented significant upfront financial investment. • Needed to service a workforce spread around country. • Employee’s frequently at sites that prevented VPN access to company network • Low IT time commitment: Manpower and HW SaaS Model and Cloud Computing the only logical solution
  5. 5. Steps to the Cloud • Led with CRM in 2004 • PSA 2005 • Financial Reporting and Budgeting in 2008 • SharePoint Online in 2009 • Accounting has not yet moved to cloud, but it will by early 2011
  6. 6. Hayes Today Intranet – SharePoint CRM – Budgeting/Planning PSA– OpenAir /Reporting – Salesforce.com Adaptive Planning Going to the Cloud in 2010-2011 Cloud In house Microsoft Financials Exchange Leveraged the Cloud to pursue “Best of Breed” approach Integration Point with full integration Points.
  7. 7. Key Benefits • Low barriers to entry • You can debate TCO but cost of entry is significantly less for a small, growing firm. • Upgrades are non-events • Salesforce.com – upgraded from Professional > Enterprise in 5 minutes. Get 3 major releases a year with no downtime. • Upgrades don’t cause a loss of customizations. • Reduced need for IT oversight • IT reports through my department and SaaS approach has allowed us to stay focused on critical business issues, not HW and infrastructure. • SaaS enables a “Best of Breed” approach for company not ready for full ERP • Open API’s common place and integration while still work is much easier. • Flexibility – SaaS systems tend to allow for simple customization to fit your business needs without a significant investment. • Back-up/Disaster Recovery – SaaS applications typically experience much less downtime and fit into a disaster recovery plan nicely. • Security – This is a sticking point for many, but for a small growing company, SaaS actually represents a better security option.
  8. 8. Challenges/Considerations Moving to a SaaS model doesn’t guarantee success….. • SaaS is “in style” but don’t forget to still have a long term strategy and vision. • Don’t forget your requirements and due diligence. • Follow the same requirements and decision process you would with an in-house application. • User “Buy In” and adoption still a challenge • Insure you still get the necessary stakeholder commitments. • System Performance is somewhat outside your control. • Performance issues are still somewhat common and hard to pinpoint solutions. • “The Cloud” sounds good, but doesn’t fix bad processes on its own.
  9. 9. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS Thank You
  10. 10. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS Panel Discussion and Q&A
  11. 11. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS We will send you a follow-up survey and would appreciate your feedback. We will send you an invitation to join the Proformative Group “Cloud Computing and SaaS” to continue the conversation. Proformative Contacts John Kogan Chuck Pendell CEO VP, Sales jkogan@proformative.com cpendell@proformative.com
  12. 12. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS Event Sponsors

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