Background Screening Company Selection Matrix                                                                             ...
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Background Screening Company Selection Matrix

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Use this handy matrix to compare and select the right background screening company to help you make better hiring decisions and manage your risks.

Published in: Business, Economy & Finance
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Background Screening Company Selection Matrix

  1. 1. Background Screening Company Selection Matrix ProformaCRITERIA Screening VENDOR 2 VENDOR 3Provider Background  Member of National Association of Professional Background Screeners X (NAPBS)  Member of Concerned CRAs X  In business for at least 5 years X  Positive references from at least 3 current clients X  Demonstrates knowledge of your organization and industry, and X relevant compliance issues affecting bothQuality of Provider  Does not outsource to foreign companies and does not off-shore X personally identifiable information (PII)  Demonstrates responsible use of database searches (i.e. follows up X national criminal database searches with local-level searches)  Has process in place to ensure only legally-reportable data is X considered, and criminal reports are reviewed for accuracy and completeness with at least a two identifier ruleServices Offered  Offers comprehensive suite of background check and verification X services  Committed to using quality data sources X  Offers international screening services (if applicable) X  Reasonable turnaround time for results X  Management reports are available XCustomer Support  Adequate hours of operation X  Approach to problem resolution X  Dedicated account service representative X  Access to expertise of senior management XTechnology  Ability to order online X  Applicant interface enables web-based ‘wet signature’ capture and X storage for consent forms  Integration with HRIS/HRMS X  Integration with Talent Acquisition system X  Web-based system X  Storage of report history X  System flags discrepancies XCompliance  Measures in place to ensure compliance with FCRA, EEOC, etc. X  Adverse action letter fulfillment services X  Process for resolving consumer disputes X  Process for onsite inspections X  Provides assistance in ongoing compliance guidance, updates XData Security  Acceptable security policy and systems in place X  Data recovery/backup system XPricing  Payment terms are offered X  Discount programs are offered X  Price is reasonable for services and features offered X  Price is in line with competition for like services X Also Recommended: NAPBS Background Verification Request for Proposal Guide Selection Matrix Courtesy of: Proforma Screening Solutions |Employment Screening Services | www.proformascreening.com

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