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Quiz front office

hello every one this is quiz for front office

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Quiz front office

  1. 1. (Q1)Identify the hotel <ul><li>A. Oberoi towers, Mumbai, </li></ul><ul><li>B. HYATT, MUMBAI </li></ul><ul><li>C. JW MARRIOT MUMBAI </li></ul><ul><li>D. TAJ LANDS END MUMBAI </li></ul>
  2. 2. Q2)WHAT IS A JUNIOR SUIT? <ul><li>A. A suit with small living room </li></ul><ul><li>B. A budgeted suit room </li></ul><ul><li>C. A suit with temporary partition </li></ul><ul><li>D. A suit for child accomodation </li></ul>
  3. 3. Q3)WHAT IS TURN AWAY ? <ul><li>A. NO ALLOTMENT OF ROOM </li></ul><ul><li>B. GUEST DID NOT COME </li></ul><ul><li>C. Removing a guest from room </li></ul><ul><li>D. Guest skips from the hotel </li></ul>
  4. 4. Q4)ABREVIATION <ul><li>AHLA </li></ul><ul><li>A. ASSOCIATION OF HOTEL AND LODGING OF AMERICA </li></ul><ul><li>B. AMERICAN HOTEL AND LODGING ASSOCIATION </li></ul><ul><li>C. ALL HOTELS AND LODGING ASSOCIATION </li></ul><ul><li>D. AMERICAN HOTEL AND LODGING ACADEMY </li></ul>
  5. 5. Q5)IDENTIFY THE HOTEL
  6. 6. <ul><li>A. Taj Man Singh Delhi </li></ul><ul><li>Taj Coromandalam </li></ul><ul><li>Vasant Continental </li></ul><ul><li>Taj Palace Delhi </li></ul>
  7. 7. Q6)WHAT IS LIGHTENING CALL? <ul><li>A. MOST EXPENSIVE CALL </li></ul><ul><li>B. MOST URGENT CALL </li></ul><ul><li>C. MOST LONG DURATION CALL </li></ul><ul><li>D. MOST IMPORTANT CALL </li></ul>
  8. 8. Q7)WHAT IS A RED BOOK? <ul><li>REGISTRATION BOOK </li></ul><ul><li>CURRENCY EXCHANGE BOOK </li></ul><ul><li>C- FORM BOOK </li></ul><ul><li>ARRIVAL AND DEPARTURE REGISTER </li></ul>
  9. 9. Q8)WHAT DO YOU MEAN BY LEAD TIME <ul><li>TIME BETWEEN RESERVATION AND CHECK IN </li></ul><ul><li>TIME BETWEEN CHECK IN AND CHECK OUT </li></ul><ul><li>TIME BETWEEN CHECK OUT AND NEXT CHECK IN </li></ul><ul><li>TIME BETWEEN TWO EXTENDED STAYS </li></ul>
  10. 10. Q9)IDENTIFY THE HOTEL
  11. 11. <ul><li>A. Taj Man Singh Mumbai </li></ul><ul><li>B. Taj cormandlam, Mumbai. </li></ul><ul><li>C. Taj Mahal , Mumbai </li></ul><ul><li>D. Taj palace Mumbai </li></ul>
  12. 12. Q10)WHO IS RESPONSIBLE FOR DISTRIBUTION OF NEWS PAPER <ul><li>BELL BOY </li></ul><ul><li>BELL CAPTAIN </li></ul><ul><li>NIGHT PORTER </li></ul><ul><li>BUSINESS CENTER CLERK </li></ul>
  13. 13. Q11)IDENTIFY THE HOTEL
  14. 14. <ul><li>A. oberoi international </li></ul><ul><li>B. oberoi udaivilas </li></ul><ul><li>C. Oberoi Rajvilas </li></ul><ul><li>D. Oberoi wildflower hall </li></ul>
  15. 15. Q12)COLLECTION OF KEYS FROM GUEST AT THE TIME OF CHECK OUT IS DONE BY <ul><li>BELL BOY </li></ul><ul><li>BELL CAPTAIN </li></ul><ul><li>CASHIER </li></ul><ul><li>CONCIERGE </li></ul>
  16. 16. Q13)WHO IS RESPONSIBLE FOR CLEANING OF WALLS, CARPETS AND FURNITURE IN LOBBY? <ul><li>BELL BOY </li></ul><ul><li>NIGHT PORTER </li></ul><ul><li>ROOM ATTENDANT </li></ul><ul><li>VALET </li></ul>
  17. 17. Q14)IDENTIFY THE HOTEL <ul><li>A. Taj cormandlam </li></ul><ul><li>B. Taj Lake palace </li></ul><ul><li>C. Taj varanasi </li></ul><ul><li>D. Taj Ganga </li></ul>
  18. 18. Q15)CONCIERGE OR INFORMATIONIST IS ALSO KNOWN AS ………………………. <ul><li>Man of the city </li></ul><ul><li>Man of the town </li></ul><ul><li>local man </li></ul><ul><li>Man of the hotel </li></ul>
  19. 19. Q16)HRACC STANDS FOR? <ul><li>HOTEL AND RESTAURANT AUTHORIZED AND CLASSIFICATION COMMITTEE </li></ul><ul><li>HOTEL AND RESTAURANT ASSOCIATION OF CLASSIFICATION COMMIITTEE </li></ul><ul><li>HOTEL AND RESTAURANT APPROVAL AND CLASSIFICATION CATEGORY </li></ul><ul><li>HOTEL AND RESTAURANT APPROVAL AND CLASSIFICATION COMMITTEE </li></ul>
  20. 20. Q17)IDENTIFY THE HOTEL
  21. 21. <ul><li>Al Khaleej Dubai </li></ul><ul><li>Burj Al Arab </li></ul><ul><li>Al Burj Dubai </li></ul><ul><li>Nakheel Dubai </li></ul>
  22. 22. Q18)IDENTIFY THE CURRENCY <ul><li>CANADIAN DOLLAR </li></ul><ul><li>US DOLLAR </li></ul><ul><li>EURO </li></ul><ul><li>FRANKS </li></ul>
  23. 23. FRANCE SPAIN GREECE UK Q19)IDENTIFY THE COUNTRY
  24. 24. Q20)WHAT DO YOU MEAN BY COT <ul><li>EXTRA RATE FOR A CHILD </li></ul><ul><li>DOOR BETWEEN INTERCONNECTED ROOM </li></ul><ul><li>EXTRA BED FOR A CHILD </li></ul><ul><li>STAIR CASE FOR PENTHOUSE SUIT </li></ul>
  25. 25. Q21)WHAT DO YOU MEAN CRIB RATE <ul><li>EXTRA RATE FOR A CHILD </li></ul><ul><li>SEPARATE PICKIN CHARGES </li></ul><ul><li>SEPARATE DROP OUT CHARGES </li></ul><ul><li>ROOM RATE WITH WELCOME DRINK </li></ul>
  26. 26. Q22)WHAT IS GRAVEYARD SHIFT <ul><li>A SHIFT WHEN NO GUEST TURNED UP </li></ul><ul><li>SHIFT AFTER 12..AM </li></ul><ul><li>SHIFT AFTER 12. PM </li></ul><ul><li>SHIFT BETWEEN 4PM TO 7 PM </li></ul>
  27. 27. Q23)WHAT DO YOU MEAN BY RULE OF THUMB <ul><li>TOTAL COST OF THE HOTEL / TOTAL REVENUE </li></ul><ul><li>1/100 OF TOTAL HOTEL COST </li></ul><ul><li>1/1000 OF TOTAL HOTEL COST </li></ul><ul><li>1/10000 OF TOTAL HOTEL COST </li></ul>
  28. 28. Q24) A Detailed plan of a journey is <ul><li>Schedule </li></ul><ul><li>Travel kit </li></ul><ul><li>Travelogue </li></ul><ul><li>Itinerary </li></ul>
  29. 29. Q26) GMT is ahead of Indian Standard Time by _______________ hrs <ul><li>+5.00 Hrs </li></ul><ul><li>-5.00 Hrs </li></ul><ul><li>+5.30 Hrs </li></ul><ul><li>-5.30 Hrs </li></ul>
  30. 30. Q27) World Tourism day’ is celebrated on _____________________________ <ul><li>27 th September </li></ul><ul><li>28 th January </li></ul><ul><li>30 th November </li></ul><ul><li>1 st January </li></ul>

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