Scott Johnson of ProfitBoost talks about the Future trends in the Transmission Industry. What has changed since the early 2000's and what has not changed in the Transmission and general repair market.

1. Future Trends
By: Scott Johnson
ProfitBoost Software

2. Future Trends
Why Would You
Listen To Me ?

3. Future Trends
1. 20 years in the shop
2. 10 years on the counter
3. 12 years in mgmt. software
4. 32 years in meeting payroll
5. Self employed 38 of 41 year
• Communicate
• Negotiate
• Terminate
• Appreciate

4. Future Trends
Let’s Get Started &
Watch a Short Video
Together.
Oh, How Things
Have Changed !

5. Future Trends
What Services Did
We Just Observe ?
1. New Tires
2. Gas
3. Clean Window
4. Refreshments

6. Future Trends
What Was Done Different
to Reduce Time from 67
Seconds to 10 Seconds ?
1. Trained & Practiced
2. Specialists
3. Measure
Performance
4. Replaced, if Can’t do
the Job !

7. Future Trends
Has Our Core Service
or Business Changed
In the Last 50 Years ?
I Say : NO
So What Has
Changed ?

8. Future Trends
Haircut , What ?
1.Relationship
2.Reputation / Service
3.Local Involvement
4.Good SERVICE

9. Future Trends
2 New Clients
a. 7 Locations / 10 m / year.
150 GR Referral Accounts
NO General Repair.
b. 1 Location / 4 m / year
Whsle , Retail , Carry Out
NO General Repair
Outside Sales
And Service !

10. Future Trends
Changes ;
2000 till Now
1. Google
2. Smart Phone
3. Texting
4. Photos

11. Future Trends
Shop Owner of
Tomorrow.
1. Financial Interest
2. Efficiency ;
Sales & Production
3. Marketing

12. Future Trends
67 Seconds /10 Seconds
# 1 . Time , Monitor & Measure , MORE Efficient
Transmission Shop vs
General Repair Shop
A. Building Estimates
B. Authorizations
C. Ordering Parts
D.Technician Efficiency

13. Future Trends
#1 ; Build Relationships
#2 ; Service , Value
#3 ; Financial Interest
#4 ; Hours, Hours, Hours
Owner & Managers

14. Future Trends
Thanks for Attending.
Be Safe & Successful,
Till We See each other
Next Year, Blessings.