What Do Clients Want in an Insurance Agency?

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We asked our existing customers what they value in an insurance agency and how we are doing as their current insurance provider! Here's what our Jan 2012 survey results had to say....

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What Do Clients Want in an Insurance Agency?

  1. 1. Problem SolversC U S T O M E R S U R V E Y R E S U LT S , J A N 2 0 1 2 Or, Call us at 888.869.6509!
  2. 2. Call us at 888.869.6509 We sent a customer survey to a sample to nearly 1,500 current customers last January. Each surveyed customer was entered to WIN a “$100 Cheesecake Factory Gift-Card” Our survey received a 10% response rate. www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  3. 3. Call us at 888.869.6509 Question: How do you prefer to be contacted by our agency? www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  4. 4. Call us at 888.869.6509 Question: How do you prefer to contact our agency? www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  5. 5. Call us at 888.869.6509 Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency. Our customers said this was #1… www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  6. 6. Call us at 888.869.6509 Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency. Our customers said this was #2… www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  7. 7. Call us at 888.869.6509 Question: How Satisfied are you with our agency, Gillman Insurance Problem Solvers overall? www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  8. 8. Call us at 888.869.6509 Question: How did you hear about our agency? www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  9. 9. Call us at 888.869.6509 Question: Which would you prefer as a gift of appreciation for referring a new client to our agency? www.gillmanins.com We’ll find you the BEST Coverage for LESS!
  10. 10. Call us at 888.869.6509We are working to Offer ourCustomers EVEN BETTER Coverage & Service in 2012! Visit us today at www.gillmanins.com for a FREE Indication of Cost & Coverage!
  11. 11. Call us at 888.869.6509… and a SPECIAL THANK YOU to all of our customers for participating in our survey and posting these FIVE STAR Reviews! www.gillmanins.com We’ll find you the BEST Coverage for LESS!

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