CULTURE Culture is the soul of the organization — the beliefs and values, and how they are manifested. The beliefs, values and norms tell people: “What is to be done.” “How it is to be done.” The culture determines the type of leadership, communication, and group dynamics within the organization.
CHARACTERISTICS OF CULTURE Culture is learned Culture is shared Common to members of a certain group Determines the behavior of group members Culture helps members solve problems Culture is taught to newcomers
HOW EMPLOYEES LEARN CULTURE ? Stories Rituals Material Symbol Language
TYPES OF ORGANIZATION CULTURE Dominant Culture Sub -Culture Bureaucratic culture Clan culture Market culture
ORGANIZATION CULTURE ISSUES Three important issues in an organization’s culture: Ethics Diversity of employees Leadership behavior
ORGANIZATIONAL CULTURE AND CHANGE In order to survive, organizations and their cultures must continuously evolve and change. Conditions prompting change include: Economic crises Changes in laws or regulations Social developments Global competition Demographic trends Technological changes
THE IMPACT OF CULTURE ON ORGANIZATIONS Impact of Positive culture Shared values and beliefs create a setting in which people are committed to one another and share an overriding sense of mission. Organization Goals are achieved on time Employees Support and help each other Friendly environment due to healthy work culture
THE IMPACT OF CULTURE ON ORGANIZATIONS Impact Of Negative culture A strong culture can cause a resistance to change Employees work individually Employees blame each other Not accomplishing targets on time Ego Clashes
ORGANISATIONAL CULTURE ASSESSMENTINSTRUMENT (OCAI) –BY KIM CAMERONAND QUINN.
HOW ORGANIZATION BEHAVIOR HAS CHANGED IN INDIA Attrition rates has increased
HOW ORGANIZATION BEHAVIOR HAS CHANGED IN INDIA (CONTINUED…) More perks and incentive to employee . Different Age Groups . Healthy Food and play center and gym .
REQUIREMENTS FOR SUCCESSFULLY CHANGING ORGANIZATIONAL CULTURE Understand the old culture first Support employees and teams who have ideas for a better culture and are willing to act on those ideas Find the most effective subculture in the organization and use it as a model Help employees and teams do their jobs more effectively Use the vision of a new culture as a guide for change Recognize that significant cultural change takes time Live the new culture