Exam:  Information Systems and Management  Humanitarian Financing supported by Information and Analysis Student: F. Pak
Introduction <ul><li>Humanitarian Financing can be supported by Information and Analysis, to  bring together  the differen...
UN IM Principles  <ul><li>The UN Information Management (IM) principles are agreements between humanitarian actors to coll...
IM Cycle Groups of principles Output Input 1. Information Gathering Content Systems 2. Analysis Future Timeliness Communic...
UN IM Principles Information Gathering (1) <ul><li>Information Management starts with gathering information using predeter...
UN IM Principles Information Gathering (2) <ul><li>Impartiality : Gather also information on under funded/neglected emerge...
UN IM Principles Analysis <ul><li>The gathered information needs to be analyzed in order to make sense of the content. Thi...
UN IM Principles  Systems <ul><li>The information should be made easily accessible for all partners using clear & intercha...
UN IM Principles Content <ul><li>The information itself should be evaluated on confidentiality and the effect it might hav...
UN IM Principles Communication <ul><li>Information exchange between stakeholders should be mutually beneficial, and based ...
UN IM Principles Future <ul><li>The information output should be stored and/or kept up to date. This way in future situati...
UN IM Principles  Timeliness <ul><li>The information management cycle needs to produce information in a timely manner. Thi...
UN IM Principles Conflicting Principles <ul><li>Some of the principles seem to have a strenuous relationship. This indicat...
UN IM Principles Conclusions <ul><li>Donors of humanitarian crisis need to be informed regularly to educate them on the si...
Work Centered Analysis (WCA) <ul><li>Providers of finance in the humanitarian sector can choose from a multitude of simila...
<ul><li>Humanitarian Financing Context: </li></ul><ul><li>Donors </li></ul><ul><li>Aid to beneficiaries </li></ul><ul><li>...
WCA Framework Conclusions <ul><li>The performance. </li></ul><ul><li>When looking at the performance perspective regarding...
Conclusions <ul><li>The humanitarian funding context is complex given the divers background of the stakeholders in the fun...
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Exam Lugano

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Presentation for the Information Management course at Lugano University.

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Exam Lugano

  1. 1. Exam: Information Systems and Management Humanitarian Financing supported by Information and Analysis Student: F. Pak
  2. 2. Introduction <ul><li>Humanitarian Financing can be supported by Information and Analysis, to bring together the different stakeholders. Jointly generating timely information to inform donors , will increase the donors’ understanding of the humanitarian field and built a relationship of trust . With trust, flexibility in the timelines of funding will become possible. </li></ul><ul><li>The humanitarian financing field will be analyzed using </li></ul><ul><li>Information management principles and the WCA framework. </li></ul>
  3. 3. UN IM Principles <ul><li>The UN Information Management (IM) principles are agreements between humanitarian actors to collect and manage information. All principles are linked together and form an information management cycle . This cycle consists of 6 steps, each containing several principles. </li></ul><ul><li>The principles and the groups will be analyzed for the Humanitarian Financing context. </li></ul>
  4. 4. IM Cycle Groups of principles Output Input 1. Information Gathering Content Systems 2. Analysis Future Timeliness Communication
  5. 5. UN IM Principles Information Gathering (1) <ul><li>Information Management starts with gathering information using predetermined methods of collection. The information gathered should be relevant and coming from a collection of different reliable sources. </li></ul><ul><li>Relevance: Resource allocation decisions require relevant information on key areas and levels. </li></ul><ul><li>Monitoring triggers for slow-onset disaster is relevant. </li></ul>
  6. 6. UN IM Principles Information Gathering (2) <ul><li>Impartiality : Gather also information on under funded/neglected emergencies and use this information strategically. When information is available from government and affected population, make sure not to disregard this. </li></ul><ul><li>Shortcomings in information sharing & coordination of resource allocation decisions, may have a negative impact on resource impartiality. </li></ul><ul><li>Reliability : Standardization and consolidation of guidelines and information collection and sharing formats is needed among stakeholders. </li></ul>
  7. 7. UN IM Principles Analysis <ul><li>The gathered information needs to be analyzed in order to make sense of the content. This needs to be done using set methods. </li></ul><ul><li>Verifiability: Decisions often made in absence of full information on needs & capacities. </li></ul><ul><li>The humanitarian community needs to set standards for analysis of information to make the most of the limited information available. </li></ul>
  8. 8. UN IM Principles Systems <ul><li>The information should be made easily accessible for all partners using clear & interchangeable formats. </li></ul><ul><li>Accountability: After careful information gathering and analysis, the organization become accountable for the content it displays/disseminates. </li></ul><ul><li>Accessibility: Making information available to other stakeholders including donors in a timely manner to improve trust and credibility . </li></ul><ul><li>Interoperability: Adherence to principles for information generation & management, make information exchange between project partners more easy. </li></ul>
  9. 9. UN IM Principles Content <ul><li>The information itself should be evaluated on confidentiality and the effect it might have on he beneficiaries when it is made public. </li></ul><ul><li>Humanity : Balancing media/political pressure with evidence/facts to ensure dignity of beneficiaries. </li></ul><ul><li>Confidentiality : There are barriers to sharing financing information particularly at field level, due to lack of understanding. </li></ul>
  10. 10. UN IM Principles Communication <ul><li>Information exchange between stakeholders should be mutually beneficial, and based on collaboration and partnership. </li></ul><ul><li>Inclusiveness: Collaboration with national authorities and beneficiaries to participate in joint assessments . This way assessments will be perceived as more objective and dependant. </li></ul><ul><li>Regarding daily operations , linking information and financing systems, limits who can use, access and influence humanitarian finance decisions. </li></ul><ul><li>Reciprocity : Humanitarian funding decisions are influenced by relationships of trust. Reciprocity builds understanding and trust of both parties </li></ul>
  11. 11. UN IM Principles Future <ul><li>The information output should be stored and/or kept up to date. This way in future situation the information can be used as a reference. </li></ul><ul><li>Sustainability : Share assessments & evaluations for funding decisions using current and historical data. </li></ul>
  12. 12. UN IM Principles Timeliness <ul><li>The information management cycle needs to produce information in a timely manner. This effects all steps in the cycle. </li></ul><ul><li>Timeliness : Information timing is critical, but timeliness and reliability are constraint. </li></ul>
  13. 13. UN IM Principles Conflicting Principles <ul><li>Some of the principles seem to have a strenuous relationship. This indicates the complexity of Information Management in the humanitarian field. </li></ul><ul><li>Interoperability – Confidentiality : When information is available for more actors confidentiality can no longer be guarded. </li></ul><ul><li>Verifiability – Timeliness : Verifying information takes time. </li></ul><ul><li>Inclusiveness – Accountability : When multiple parties share ownership in IM, no one party is naturally accountable for the information. </li></ul><ul><li>Inclusiveness – Relevance : In joint information gathering, what is relevant information might not be the same for all. </li></ul>
  14. 14. UN IM Principles Conclusions <ul><li>Donors of humanitarian crisis need to be informed regularly to educate them on the situations and constrains humanitarian organizations deal with. This is captured in the IM principles. </li></ul><ul><li>The principles are linked. This presents a challenge, given the conflicting nature of some of the principles. Precise agreements and formats for information management and continuous communication between stakeholders is essential. </li></ul><ul><li>The confidential nature of financial data, poses an additional constraint on the principles. </li></ul>
  15. 15. Work Centered Analysis (WCA) <ul><li>Providers of finance in the humanitarian sector can choose from a multitude of similar humanitarian service providers. This makes performance the defining factor of all parts of a humanitarian organization, including IT. </li></ul><ul><li>Therefore, for the Work Centered Analysis (WCA) of humanitarian financing, the performance perspective is taken. </li></ul>
  16. 16. <ul><li>Humanitarian Financing Context: </li></ul><ul><li>Donors </li></ul><ul><li>Aid to beneficiaries </li></ul><ul><li>Relief projects </li></ul><ul><li>Setting up SOPs </li></ul><ul><li>Inter-operable systems </li></ul><ul><li>Standards with flexibility </li></ul><ul><li>Link IT, financing & </li></ul><ul><li>reporting systems </li></ul>WCA Framework Graphic Representation Timeliness (real time) Reliability Donor report format Trust Skills Commitment (Project Partners & Employees) IT Customer Product Technology Information Participants Business Process
  17. 17. WCA Framework Conclusions <ul><li>The performance. </li></ul><ul><li>When looking at the performance perspective regarding humanitarian financing, the humanitarian organizations need to focuses on customer satisfaction and align the different stakeholders of the business proces (donors, project partners, government and their employees). </li></ul><ul><li>Therefore, information technology should facilitate near real-time reliable information sharing between these different stakeholders. Standards help in this respect, but there needs to remain room for flexibility in order to inform and act fast. </li></ul>
  18. 18. Conclusions <ul><li>The humanitarian funding context is complex given the divers background of the stakeholders in the funding process (beneficiaries, humanitarian organizations, government en donors). Combined with the confidential nature of financial information this calls for the following: </li></ul><ul><li>Informing all parties regularly and collaborate. </li></ul><ul><li>However, strategic sharing of information is required. </li></ul><ul><li>Agreed standards, indicators and formats used. </li></ul><ul><li>The above measures will help built relationships of trust. </li></ul><ul><li>Information Management essential to create trust between donors and partners and thus facilitate the flexible nature of operations and improve quick response to the needs. </li></ul>

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