The Human Cloud: Evolution & Opportunities


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The human cloud has evolved from manufacturing to BPO and now to individuals outsourcing everyday tasks over online platforms. This opens up a whole host of opportunity, and some significant management challenges for how people get work done.

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  • ROI calculation: $100k employee (fully loaded $133k) increases productivity by 50% = 4.6x ROI
  • The Human Cloud: Evolution & Opportunities

    1. 1. The Human CloudHow Online Collaboration isTurning into Real Solutions Eric Taussig Founder & CEO, Prialto
    2. 2. OverviewWhat is the Human Cloud?How has it evolved?Is it changing the way we work?Can it dramatically enhance productivity?What are the challenges & possibilities?What‘s the future of the Human Cloud?
    3. 3. Modern life often feels like this
    4. 4. We teach ourselves to squeeze more hours out of the day, but with little effectWe forget 95% in days. We apply less than 5% of what we learn.
    5. 5. Companies and individuals use SAAS apps to simplify, but are quickly overwhelmed Within 30 days of purchasing an app, 95% of buyers have stopped using it.
    6. 6. Enter Outsourcing The solution is now to outsource services to remote workers Some experts estimate that online labor by independent "cloud" workers represents over $1 billion USD a year It fits with ongoing trends surrounding market specialization, which are especially common with smaller companies that don’t have a large staff
    7. 7. The Evolution of Outsourcing  Human Cloud for Startups, SMBs and individuals  Business Process Outsourcing  Ubiquitous Outsourcing and for developing economies and Collaborative apps Fortune 1000s  E-Lance, Craigslist, Kickstarter  Software, HR, IT, Finance +  Mass-Market VOIP 1970s – 1990s 1984 1990s 2004 2007  Manufacturing in the  AT&T  Functional Specialties for post-WWII Economy Deregulation Medium Size Businesses  Payroll, Accounting, Call Centers Moving from Manufacturing to Crowdsourcing
    8. 8. What is the Human Cloud? + =? Remote and virtual collaboration that can’t be done by apps alone (SwaS: software w/a service) Throw your tasks out into the cloud, and they come back completed
    9. 9. Human Cloud Segments Brokers or Web-based Platforms that individuals who Firms focused aggregation of gather dozens have a web on traditional firms and of independent presence and business independent workers to are dedicated to functions workers complete tasks a particular area I I I I Matchmakers & Functional Service Independents Specialty Marketplace Crowdsourcing
    10. 10. Creating a Productivity Shift $$$ Tasks 33%+ $$$ Tasks Increase in Productivity $$ Tasks $$ Tasks $ Tasks $ Tasks Outsourced
    11. 11. Increasing the Value of a CEO’s Time Time Hours Rate Value CEO 10% 1 $300 $300 Manager 40% 4 $50 $200 CEO 1 has an annual value of $158,125 Worker 50% 5 $15 $75 Total 100% 10 $575 Time Hours Rate Value CEO 50% 5 $300 $1500 CEO 2 has an annual Manager 40% 4 $50 $200 value of $471,625 Worker 10% 1 $15 $15 Total 100% 10 $1715
    12. 12. Maximizing SaaS Applications SaaS Benefits SWaS SaaS Benefits (Software with a Service)
    13. 13. Management Challenges Getting Creating Ensuring Started Context Continuity with a new employee to make the employee of people, processes proactive and and best practices confident These challenges are not unique to the human cloud space, but are greatly exacerbated in a remote work situation. Ideal managers will need to have Traditional project management and team engagement skills. honed their Services The Human Cloud
    14. 14. Solution: An Integrated Approach Technology Process People People Process Technology Traditional Services The Human Cloud
    15. 15. Future of the Human Cloud  Tandem 20 years ago  Outsourcing now ubiquitous  Phone = Free  Collaborative apps = low cost  Core competencies redefined  Transform execution