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Intranet Design – A Business Approach to a Winning Design Toby Ward, CEO & Catherine Elder, Senior Manager Prescient Digit...
Agenda <ul><li>Design Examples </li></ul><ul><li>Design Process </li></ul><ul><ul><li>Assessment - planning – design </li>...
About Prescient <ul><li>Toronto-based consulting firm with consultants also in Vancouver  </li></ul><ul><li>Prescient plan...
Just some of our clients
Services <ul><li>Web Blueprinting </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Business Requirements Analysis </...
Think about <ul><li>Are you satisfied with your current intranet design? </li></ul><ul><li>Do your stakeholders or partner...
Intranet Design Process
 
Don’t spin the wheel Communications Red Yellow Blue HR IT Static Personalized Role based Kitchen sink Blogs & wikis News
Business driven design <ul><li>Assessment </li></ul><ul><ul><li>Business stakeholder input </li></ul></ul><ul><ul><li>Empl...
Assessment – For Design <ul><li>Evaluation of current site </li></ul><ul><li>Review of any data gathered (metrics, employe...
Scoring / Benchmarking <ul><li>On a scale of 1 to 10, with 1=poor and 10=excellent, how would you rate your website on the...
Benchmarking Gap / Opportunity
Information Architecture
My Stuff Intranet Name I Want to: <ul><li>Tools </li></ul><ul><li>IS Tips </li></ul><ul><li>Meeting room booking </li></ul...
Creative Brief <ul><li>Review & incorporate brand guidelines </li></ul><ul><li>Determine color palette </li></ul><ul><li>D...
 
Design Concepts <ul><li>Review creative brief with brand guidelines </li></ul><ul><li>Apply colors, style and images to wi...
Why client’s hire us <ul><li>Clients describe their sites as: </li></ul><ul><ul><li>Ugly </li></ul></ul><ul><ul><li>Frustr...
What clients want in design <ul><li>Make it fun </li></ul><ul><li>Make it sexy </li></ul><ul><li>Make it a place employees...
Case study examples NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, p...
Other Intranets <ul><li>Verizon </li></ul><ul><li>IBM </li></ul><ul><li>ESPN </li></ul><ul><li>AGL </li></ul><ul><li>EA </...
IBM  (IBM Websphere Portal) Source: IBM, Slideshare.net
IBM > Beehive  (custom built)
IBM > Fringe  (custom built)
Intranet, Ektron CMS Source: Prescient Digital Media (client)
Advancial  (Adenin’s Intellienterprise) Source: Adenin,  IntelliEnterprise
Bank of America  (InternetNews.com) Source: InternetNews.com
Landor  (.ASP & MS SQL)
BT Intranet
Pepsi  (Microsoft SharePoint) © 2009 Prescient Digital Media  Reproduction without permission is strictly prohibited  Sour...
Q  &  A
www.PrescientDigital.com www.PrescientDigital.com
“ Implementing an Executive Blog” Thursday, December  1 12 noon - 1pm EST Next Webinar…
Join the Conversation <ul><li>www.IntranetBlog.com </li></ul><ul><li>www.Facebook.com  (Search “Intranet Global Forum”) </...
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Intranet Design – A Business Approach to a Winning Design

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What do the best intranets look like? What are the best practices and principles for redesigning an intranet? Having designed and re-designed dozens of intranet sites (and websites), Toby Ward and Catherine Elder draw on their experiences to provide best practices in approaching intranet design.

This webinar includes the correct process for undertaking a new design, do’s and don’ts, key elements for designing for usability, how to take a user centric approach to design, and how to develop design guidelines. The webinar also feature screenshots from dozens of successful & leading intranet.

Learning Outcomes:

Learn how to:
* Approach an Intranet redesign or design project
* Design for usability
* Design for users
* What other successful intranets look like

This webinar is for anyone responsible for an intranet, portal or Internet that wants to better understand web design. Specifically intranet owners, managers, contributors & stakeholders in:

* Communications
* IT
* E-Business
* HR
* Marketing
* Operations
* Finance
* the Office of the President

More on intranet design: http://www.prescientdigital.com/our-solutions/intranet_design

Published in: Technology, Business
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Intranet Design – A Business Approach to a Winning Design

  1. 1. Intranet Design – A Business Approach to a Winning Design Toby Ward, CEO & Catherine Elder, Senior Manager Prescient Digital Media Condensed Version. Please contact us for full version.
  2. 2. Agenda <ul><li>Design Examples </li></ul><ul><li>Design Process </li></ul><ul><ul><li>Assessment - planning – design </li></ul></ul><ul><li>More Examples & Discussion </li></ul><ul><li>NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets. </li></ul>
  3. 3. About Prescient <ul><li>Toronto-based consulting firm with consultants also in Vancouver </li></ul><ul><li>Prescient plans & builds highly effective websites and intranets that… </li></ul><ul><ul><li>are demonstrably better than the competition; </li></ul></ul><ul><ul><li>make CEOs and users happy; and </li></ul></ul><ul><ul><li>deliver measurable value by increasing sales and employee productivity. </li></ul></ul><ul><li>Winner of more than a dozen awards incl. a prestigious Webby Award </li></ul><ul><li>Established 2001; profitable, no debt </li></ul>
  4. 4. Just some of our clients
  5. 5. Services <ul><li>Web Blueprinting </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Business Requirements Analysis </li></ul><ul><li>Business Case & ROI Planning </li></ul><ul><li>Blueprint Development </li></ul><ul><li>Benchmarking & Best Practices </li></ul><ul><li>Information Architecture </li></ul><ul><li>Governance </li></ul><ul><li>Measurement Planning </li></ul><ul><li>Vendor Selection & PM </li></ul><ul><li>Design & Development </li></ul><ul><li>Health Content </li></ul><ul><li>eHealth Tools & Databases </li></ul><ul><li>User Research </li></ul><ul><li>Usability Testing </li></ul><ul><li>Content Management & Workflow </li></ul><ul><li>Usability Testing </li></ul><ul><li>Content Development </li></ul><ul><li>Communications & Marketing </li></ul><ul><li>Site Management </li></ul><ul><li>Corporate Workshops </li></ul><ul><li>Full video & audio production </li></ul>
  6. 6. Think about <ul><li>Are you satisfied with your current intranet design? </li></ul><ul><li>Do your stakeholders or partners complain about home page space? </li></ul><ul><li>Business driven design vs ‘whim’ driven design </li></ul>
  7. 7. Intranet Design Process
  8. 9. Don’t spin the wheel Communications Red Yellow Blue HR IT Static Personalized Role based Kitchen sink Blogs & wikis News
  9. 10. Business driven design <ul><li>Assessment </li></ul><ul><ul><li>Business stakeholder input </li></ul></ul><ul><ul><li>Employee input </li></ul></ul><ul><ul><li>Benchmarking input </li></ul></ul><ul><li>Planning </li></ul><ul><ul><li>Strategic plan </li></ul></ul><ul><ul><li>Functional plan & personas </li></ul></ul><ul><ul><li>Information architecture </li></ul></ul><ul><ul><li>Wireframes </li></ul></ul><ul><ul><li>Creative brief </li></ul></ul><ul><ul><li>Design </li></ul></ul><ul><ul><li>Design Style guide </li></ul></ul>
  10. 11. Assessment – For Design <ul><li>Evaluation of current site </li></ul><ul><li>Review of any data gathered (metrics, employee satisfaction survey) </li></ul><ul><li>Stakeholder interviews </li></ul><ul><li>Employee surveys </li></ul><ul><li>Usability testing </li></ul><ul><li>Focus groups </li></ul><ul><li>Benchmarking </li></ul>
  11. 12. Scoring / Benchmarking <ul><li>On a scale of 1 to 10, with 1=poor and 10=excellent, how would you rate your website on the following: </li></ul><ul><ul><li>Design and Layout </li></ul></ul><ul><ul><li>Information Architecture and Usability </li></ul></ul><ul><ul><li>Search and Find-ability </li></ul></ul><ul><ul><li>Content </li></ul></ul><ul><ul><li>Tools and innovation </li></ul></ul><ul><ul><li>Planning and Resources </li></ul></ul>
  12. 13. Benchmarking Gap / Opportunity
  13. 14. Information Architecture
  14. 15. My Stuff Intranet Name I Want to: <ul><li>Tools </li></ul><ul><li>IS Tips </li></ul><ul><li>Meeting room booking </li></ul><ul><li>Glossary Wiki </li></ul>GO News Feature Story 1 – 05/15/09 Lorem ipsum dolor sit amet, consectetuer adipiscing elit. amet, consectetuer adipiscig elit . Nunc gravida . Promotions per inceptos himenaeos . Phone Book Site Search <ul><li>My Links </li></ul><ul><li>My Business Line </li></ul><ul><li>My Dept </li></ul><ul><li>My Projects </li></ul><ul><li>My forms </li></ul>Line of Business 1 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . <ul><li>Top 5 Downloaded Forms </li></ul><ul><li>Employee benefits </li></ul><ul><li>Vacation </li></ul><ul><li>Expenses </li></ul><ul><li>Lorem </li></ul><ul><li>Lorem </li></ul>Car pool RSS Alerts er conubia nostra, per inceptos imenaeos RSS Line of Business 4 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 5 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 2 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Home | Feedback | Help | FAQs |Sitemap | external Web Last modified: January 5, 2009 Home | Feedback | Help | FAQs |Sitemap | External Web Customer Info | Our Info | Employee Info | Procedures | Forms | Reports & Projects Privacy | Disclaimer ©2009 Company Text TTT | Print | Email | Bookmark Our Performance Lorem ipsum dolor sit adipiscing elit. amet a Nunc gravida Customer Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . Line of Business 3 Lorem ipsum dolor sit amet, consectet. amet, consectetuer . Nunc gravida . <ul><li>Quick Links </li></ul><ul><li>Employee handbook </li></ul><ul><li>Employee events </li></ul><ul><li>Departments </li></ul><ul><li>Locations </li></ul><ul><li>Community Involvement </li></ul>Executive Blog Heading – 05/15/09 Lorem ipsum dolor sit amet, consectetuer adipiscing r adipiscig elit . Nunc gravida Submit your comments GO 1 2 3 4 Customer Info Our Info Employee Info Procedures Forms Reports & Projects
  15. 16. Creative Brief <ul><li>Review & incorporate brand guidelines </li></ul><ul><li>Determine color palette </li></ul><ul><li>Determine font types, sizes, headers, etc </li></ul><ul><li>Use of images / icons </li></ul><ul><li>Technical parameters / limitations </li></ul>
  16. 18. Design Concepts <ul><li>Review creative brief with brand guidelines </li></ul><ul><li>Apply colors, style and images to wireframes </li></ul><ul><li>Review concepts and fine tune </li></ul><ul><li>Get approvals </li></ul><ul><li>Don’t </li></ul><ul><ul><li>Design by committee </li></ul></ul><ul><ul><li>Expect everyone to like everything </li></ul></ul>
  17. 19. Why client’s hire us <ul><li>Clients describe their sites as: </li></ul><ul><ul><li>Ugly </li></ul></ul><ul><ul><li>Frustrating </li></ul></ul><ul><ul><li>Would like to blow it up </li></ul></ul><ul><ul><li>A garage where everything ends up </li></ul></ul>
  18. 20. What clients want in design <ul><li>Make it fun </li></ul><ul><li>Make it sexy </li></ul><ul><li>Make it a place employees want to go </li></ul><ul><li>More color </li></ul><ul><li>More photos </li></ul><ul><li>More of our achievements </li></ul><ul><li>Make it interesting </li></ul><ul><li>Make it engaging </li></ul>
  19. 21. Case study examples NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets.
  20. 22. Other Intranets <ul><li>Verizon </li></ul><ul><li>IBM </li></ul><ul><li>ESPN </li></ul><ul><li>AGL </li></ul><ul><li>EA </li></ul><ul><li>BT </li></ul><ul><li>American Electric Power </li></ul><ul><li>Deloitte </li></ul><ul><li>Bank of America </li></ul><ul><li>Financial Company </li></ul><ul><li>Pepsi </li></ul><ul><li>Coca-Cola </li></ul><ul><li>Sun Microsystems </li></ul><ul><li>Landor </li></ul><ul><li>SaskPower </li></ul><ul><li>Beehive </li></ul><ul><li>Fringe </li></ul><ul><li>Advancial Federal </li></ul><ul><li>CHR Hansen </li></ul><ul><li>Cisco </li></ul>
  21. 23. IBM (IBM Websphere Portal) Source: IBM, Slideshare.net
  22. 24. IBM > Beehive (custom built)
  23. 25. IBM > Fringe (custom built)
  24. 26. Intranet, Ektron CMS Source: Prescient Digital Media (client)
  25. 27. Advancial (Adenin’s Intellienterprise) Source: Adenin, IntelliEnterprise
  26. 28. Bank of America (InternetNews.com) Source: InternetNews.com
  27. 29. Landor (.ASP & MS SQL)
  28. 30. BT Intranet
  29. 31. Pepsi (Microsoft SharePoint) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited Source: Prescient Digital Media (client)
  30. 32. Q & A
  31. 33. www.PrescientDigital.com www.PrescientDigital.com
  32. 34. “ Implementing an Executive Blog” Thursday, December 1 12 noon - 1pm EST Next Webinar…
  33. 35. Join the Conversation <ul><li>www.IntranetBlog.com </li></ul><ul><li>www.Facebook.com (Search “Intranet Global Forum”) </li></ul><ul><li>www.Twitter.com/t obyward ‏ </li></ul><ul><li>www.Twitter.com/Intranet2 </li></ul><ul><li>www.Slideshare.net/Prescient/slideshows </li></ul><ul><li>Coming soon: Communexions.com </li></ul><ul><li>www.PrescientDigital.com </li></ul><ul><li>416.926.8800 </li></ul>

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