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GOOGLE+ HANGOUTS 
FOR INTERNAL 
COMMUNICATIONS 
Why your organization needs Hangouts IABC Intranet Global 
Forum October 8...
Presented by B.L. Ochman 
CEO Maximum-Plus.com 
Google+ 
LinkedIn @whatsnext 
Maximum-Plus.com – Google+ event production ...
Hangouts for internal 
communications 
Organizations from parking to publishing, 
travel to finance, SAS to human resource...
Skype vs Hangouts 
 Free International Calls 
Skype Hangouts 
N Y 
 Group Calls * 10 (3 optimal) 15 
 Group calls from ...
Two types of Hangouts 
 Hangout Video Calls (HVCs) – private video 
calls via desktop or mobile for up to 10 people 
(15 ...
Two types of Hangouts 
 Hangout on Air (HOAs) – Live video calls 
with up to 15 people participating in the video, 
autom...
Hangout advantages 
 Hangouts are now included in Google Apps for 
business so organizations can connect, 
communicate, c...
Hangout advantages 
 Hangouts are indexed & stored in Gmail 
accounts, so they are easy to access 
 They work with all o...
Hangout advantages 
 Record the meeting to your YouTube account 
and then share it via Google+ or YouTube with 
your whol...
Who Can See Hangouts? 
 Public Hangouts: anyone with the URL. 
 Private Hangouts: only people you invite 
 But only peo...
Hangouts are confidential 
 Google claims that information shared in 
Hangouts is encrypted to prevent 3rd party 
access ...
Tools for Hangouts 
 Showcase app for shoppable hangouts
Tools for Hangouts 
 Comment Tracker
Screenshare
Cacoo
Google Drive
EXAMPLES 
Uses are many and varied
Google 
Talk about 
eating the 
dog food! 
 20,000 internal Hangouts daily
Get Out Technologies 
RFID 
TECHNOLO 
GY 
Pending 
deals 
Marketing & 
PR 
Partnerships 
Inventory 
 “Having the ability ...
Squaremouth 
TRAVEL 
INSURANC 
E 
Interview 
new hires 
Daily 
business 
meetings 
Weekly 
company 
meetings 
 All first ...
Sealed Air 
GLOBAL 
FOOD & 
MEDICAL 
PACKAGIN 
G 
Review 
videos 
Create 
diagrams 
with Cacoo 
Replacemen 
t for email 
...
Scroll Motion 
MOBILE 
ENTERPRIS 
E 
SOFTWARE 
Screen 
shares 
Bi-coastal 
meetings 
with no 
travel 
Focus 
groups 
Marke...
JunGroup 
VIDEO 
DISTRIBUTU 
ON 
Document 
collaboration 
Tech team 
meetings 
 “We've equipped several of our 
conferenc...
Familius 
PUBLISHIN 
G 
Brainstormin 
g 
Live updates 
on marketing 
plans 
Database & 
scheduling 
collaboration 
 “We m...
Randstad 
$22B 
GLOBAL 
HUMAN 
RESOURCE 
PROVIDER 
5,324 
employees in 
1,000 
branches put 
an average of 
100,000 
peopl...
Progressive Automations 
LINEAR 
ACTUATOR 
S & 
MOTION 
DEVICES 
Meetings 
Scheduling 
Eliminate 
email chains 
 “Hangout...
Express Business Loans 
ONLINE 
SMALL 
BUSINESS 
LOANS 
Project 
managemen 
t 
Track tasks 
Product 
Developmen 
t 
 “We ...
Spotlight Parking 
THE UBER 
OF VALET 
PARKING 
Corporate 
meetings 
Sales 
meetings 
App 
development 
 Uses national Ha...
Thrillist 
MEMBERS 
ONLY 
ONLINE 
SHOPPING 
COMMUNIT 
Y FOR 
YOUNG 
MEN 
Organize the 
creative 
process 
Cut down on 
ema...
Videospot 
VIDEO 
PRODUCTI 
ON & 
MARKETIN 
G 
Record team 
meetings 
Sales 
reporting 
Enhances 
corporate 
culture 
 “…...
Shortstack 
SOCIAL 
CONTEST 
CREATION & 
MEASUREM 
ENT 
Scheduling 
Remote Staff 
Meetings 
Collaboration 
 “Google Hango...
Tapsense 
MOBILE AD 
EXCHANGE 
Onboarding 
Information 
anywhere, 
any time for 
widespread 
team 
 “The platform is intu...
The Media Captain 
DIGTAL 
AGENCY 
Mobile 
Hangouts 
Scheduling 
video shoots 
Trade show 
agendas 
 Hangouts make it eas...
Select Registry 
BOUTIQUE 
INN & 
HOTEL 
CHAIN 
Staff 
meetings 
Scheduling 
 New CEO immediately moved the 
entire staff...
Formstack 
ONLINE 
FORM 
BUILDING 
TOOL 
Staff training 
Team 
meetings 
Interview job 
candidates 
Design 
collaboration ...
Socialite 
SOCIAL 
MEDIA FOR 
LIVE 
EVENTS 
Company is 
run on 
Hangouts 
National 
company: no 
faceless 
conference 
cal...
Socialite 
‘YOU’LL 
LOVE IT 
ONCE YOU 
TRY IT” 
 They usually push back again 
because they don't want to learn 
somethin...
Socialite 
YOU DON’T 
WANT TO 
BE OLD 
SCHOOL – 
DO YOU? 
 “At this point even the stodgiest C 
level execs finally gives...
Lunametrics 
GOOGLE 
ANALYTICS, 
SEO, PPC 
Private 
community 
Training 
Meetings 
Basecamp 
integration 
 Internal depar...
Unruly 
LEADING 
GLOBAL 
PLATFORM 
FOR 
SOCIAL 
VIDEO 
ADVERTISI 
NG 
 With 13 offices worldwide, Unruly 
uses Google Han...
Unruly 
LEADING 
GLOBAL 
PLATFORM 
FOR 
SOCIAL 
VIDEO 
ADVERTISI 
NG 
 “Our NYC and London offices have 
daily direct Han...
InVision 
PROTOTYPI 
NG & 
DESIGN APP 
FOR WEB & 
MOBILE 
Internal 
meetings 
Remote 
collaboration 
across time 
zones 
...
What companies say about 
HOAs 
HANGOUT 
ADOPTION 
IS 
GROWING 
 “An incredible tool for internal 
communications” 
 “We...
What companies say about 
HOAs 
HANGOUT 
ADOPTION 
IS 
GROWING 
 “I feel more confident that I get 
better attention when...
Is there a learning curve on 
Google+? 
 You bet there is! 
 But it’ll be worth every 
minute you spend. 
Maximum-Plus.c...
Hangouts 
You don’t want to be old 
school, do you? 
Maximum-Plus.com – Google+ event production & Coaching
Presented by B.L. Ochman 
CEO Maximum-Plus.com 
Google+ 
LinkedIn @whatsnext 
What’s Next Blog 
BL@whatsnextonline.com 
91...
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Google plus Hangouts for Internal Communications with B.L. Ochman

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Google plus Hangouts for Internal Communications presentation by B.L. Ochman at the 2014 Intranet Global Forum conference in NYC.

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Google plus Hangouts for Internal Communications with B.L. Ochman

  1. 1. GOOGLE+ HANGOUTS FOR INTERNAL COMMUNICATIONS Why your organization needs Hangouts IABC Intranet Global Forum October 8, 2014
  2. 2. Presented by B.L. Ochman CEO Maximum-Plus.com Google+ LinkedIn @whatsnext Maximum-Plus.com – Google+ event production & Coaching
  3. 3. Hangouts for internal communications Organizations from parking to publishing, travel to finance, SAS to human resources use G+ Hangouts for internal communications Maximum-Plus.com – Google+ event production & Coaching
  4. 4. Skype vs Hangouts  Free International Calls Skype Hangouts N Y  Group Calls * 10 (3 optimal) 15  Group calls from mobile N Y  Record video calls? N Y  Software needed QuickTime Gmail *”Skype: Group video calling can be between 3 and 10 people, depending on the device. For best quality, we recommend up to 5 people” Maximum-Plus.com – Google+ event production & Coaching
  5. 5. Two types of Hangouts  Hangout Video Calls (HVCs) – private video calls via desktop or mobile for up to 10 people (15 with business account) interacting live in real-time. Start in Gmail, or with Chrome extension Maximum-Plus.com – Google+ event production & Coaching
  6. 6. Two types of Hangouts  Hangout on Air (HOAs) – Live video calls with up to 15 people participating in the video, automatically recorded to your YouTube channel where they can be edited, branded and search optimized.
  7. 7. Hangout advantages  Hangouts are now included in Google Apps for business so organizations can connect, communicate, collaborate and share  The list of available apps includes Gmail, Spreadsheets, Documents, Drive (with up to 30GB cloud storage per user) and Calendar
  8. 8. Hangout advantages  Hangouts are indexed & stored in Gmail accounts, so they are easy to access  They work with all operating systems, Mac & PC  Accessible on all devices, Apple & Android  Easy collaboration with Google tools like Drive, etc.
  9. 9. Hangout advantages  Record the meeting to your YouTube account and then share it via Google+ or YouTube with your whole team, clients, customers, or anyone else who might be interested.  Join from any location  High-definition video, CD quality sound
  10. 10. Who Can See Hangouts?  Public Hangouts: anyone with the URL.  Private Hangouts: only people you invite  But only people with a Google+ account can participate in the video or ask questions in real-time
  11. 11. Hangouts are confidential  Google claims that information shared in Hangouts is encrypted to prevent 3rd party access and never saved and stored by Google. Maximum-Plus.com – Google+ event production & Coaching
  12. 12. Tools for Hangouts  Showcase app for shoppable hangouts
  13. 13. Tools for Hangouts  Comment Tracker
  14. 14. Screenshare
  15. 15. Cacoo
  16. 16. Google Drive
  17. 17. EXAMPLES Uses are many and varied
  18. 18. Google Talk about eating the dog food!  20,000 internal Hangouts daily
  19. 19. Get Out Technologies RFID TECHNOLO GY Pending deals Marketing & PR Partnerships Inventory  “Having the ability to video-conference with each other at no cost allows us to stay connected, share info and ideas in real time…”
  20. 20. Squaremouth TRAVEL INSURANC E Interview new hires Daily business meetings Weekly company meetings  All first employment interviews are conducted via hangout, and we have completed almost 15 last month, with one new hire.”  The company holds daily business meetings using Hangouts, as well as a weekly company meeting.
  21. 21. Sealed Air GLOBAL FOOD & MEDICAL PACKAGIN G Review videos Create diagrams with Cacoo Replacemen t for email  “While watching a YouTube video in a hangout, any of us can play or pause the video or choose another video to watch. Ever try something like this in Skype? No such luck.” Maximum-Plus.com – Google+ event production & Coaching
  22. 22. Scroll Motion MOBILE ENTERPRIS E SOFTWARE Screen shares Bi-coastal meetings with no travel Focus groups Market research  “From screen shares to audio calls, we find Hangouts to be more effective than traditional connectivity methods like WebEx or dial-ins”  And it helps to greatly reduce travel time and costs
  23. 23. JunGroup VIDEO DISTRIBUTU ON Document collaboration Tech team meetings  “We've equipped several of our conference rooms with Chromeboxes so that employees across the country can simultaneously use video Hangouts and collaborate on documents”
  24. 24. Familius PUBLISHIN G Brainstormin g Live updates on marketing plans Database & scheduling collaboration  “We meet bi-weekly on Google Hangouts to discuss immediate needs, marketing successes, and ideas. Brainstorming is always better when you can sit down and talk it over with your coworkers :) ”
  25. 25. Randstad $22B GLOBAL HUMAN RESOURCE PROVIDER 5,324 employees in 1,000 branches put an average of 100,000 people to work in the U.S. each week  Hangouts are used for all internal communications, company-wide. Maximum-Plus.com – Google+ event production & Coaching
  26. 26. Progressive Automations LINEAR ACTUATOR S & MOTION DEVICES Meetings Scheduling Eliminate email chains  “Hangouts made it very easy to reach contractors without leaving messages on phones or through emails.”
  27. 27. Express Business Loans ONLINE SMALL BUSINESS LOANS Project managemen t Track tasks Product Developmen t  “We use Google hangouts to facilitate project management meetings for our teams.”  Collaborate on SCRUM software development framework.
  28. 28. Spotlight Parking THE UBER OF VALET PARKING Corporate meetings Sales meetings App development  Uses national Hangouts with Google Drive to manage all Sales, Marketing, Operations, and App Development documentation.
  29. 29. Thrillist MEMBERS ONLY ONLINE SHOPPING COMMUNIT Y FOR YOUNG MEN Organize the creative process Cut down on email Meetings  “Hangouts makes us nimble. We can respond to shopping trends in real-time by being able to easily meet, share, and act in real time. We eat, sleep and breathe Google Analytics, which can be part of our Hangouts.”
  30. 30. Videospot VIDEO PRODUCTI ON & MARKETIN G Record team meetings Sales reporting Enhances corporate culture  “…the ability to screen share dramatically increases the efficacy of our sales reporting”  “able to record the call and replay for any team members that are absent or traveling.”
  31. 31. Shortstack SOCIAL CONTEST CREATION & MEASUREM ENT Scheduling Remote Staff Meetings Collaboration  “Google Hangouts is our choice for staff meetings because it's free, it's stable, it's incredibly easy to use and, since we use the Google platform for our Calendar and Email, it's convenient. ”
  32. 32. Tapsense MOBILE AD EXCHANGE Onboarding Information anywhere, any time for widespread team  “The platform is intuitive, accessible across multiple devices and involves minimal employee onboarding time. “  “…simple implementation and agile collaboration”  “…quick iterations and active, cross-functional communication”
  33. 33. The Media Captain DIGTAL AGENCY Mobile Hangouts Scheduling video shoots Trade show agendas  Hangouts make it easy to stay organized  Mobile Google+ Hangouts are a great way to stay in touch from trade shows and shoots. … while being able to see their surroundings.”
  34. 34. Select Registry BOUTIQUE INN & HOTEL CHAIN Staff meetings Scheduling  New CEO immediately moved the entire staff to the Google platform – “sending a small wave of terror through the company.”  Now everyone uses Hangouts for staff meetings throughout the network
  35. 35. Formstack ONLINE FORM BUILDING TOOL Staff training Team meetings Interview job candidates Design collaboration  “Hangouts have been a vital tool for our company. We're able to include our remote employees in every day activities as if they were truly in the room.”
  36. 36. Socialite SOCIAL MEDIA FOR LIVE EVENTS Company is run on Hangouts National company: no faceless conference calls allowed!  “Meeting via Hangout is like actually sitting down and meeting in person where you are focused on each other and have that face-to-face visual connection- it's less boring BS, more authentic connecting.”
  37. 37. Socialite ‘YOU’LL LOVE IT ONCE YOU TRY IT”  They usually push back again because they don't want to learn something new, at which point I tell them that conference calls are "so 90's".  "You don't want to be old school do you? Erin Kathleen Gargan, CEO
  38. 38. Socialite YOU DON’T WANT TO BE OLD SCHOOL – DO YOU?  “At this point even the stodgiest C level execs finally gives in for fear of appearing irrelevant and agree to 10 minutes the day before the scheduled call for me to walk them through a practice call. Then they are hooked and never want to go back :) ”
  39. 39. Lunametrics GOOGLE ANALYTICS, SEO, PPC Private community Training Meetings Basecamp integration  Internal department meetings  Weekly training session (called LunaVersity)  Private Google+ community to share/discuss industry articles  We like the Basecamp integrations with Google Calendar and collaboration from Google Drive.
  40. 40. Unruly LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISI NG  With 13 offices worldwide, Unruly uses Google Hangouts everyday to connect and stay in touch with everyone from New York to London to Singapore - and everywhere in between!
  41. 41. Unruly LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISI NG  “Our NYC and London offices have daily direct Hangout feeds so we can see into each other's offices in real-time.  Hangouts are great for global teams, which at Unruly, there are many!” Maximum-Plus.com – Google+ event production & Coaching
  42. 42. InVision PROTOTYPI NG & DESIGN APP FOR WEB & MOBILE Internal meetings Remote collaboration across time zones  All 450 employees work remotely.  Use Hangouts for weekly conference calls, internal meetings, impromptu check ins and updates all take place over Hangouts, eliminating clunky dial-ins and overflowing inboxes.
  43. 43. What companies say about HOAs HANGOUT ADOPTION IS GROWING  “An incredible tool for internal communications”  “We’re big Google+ fans”  “Once they try it, they’re hooked”  “Hangouts are a vital tool for our company” Maximum-Plus.com – Google+ event production & Coaching
  44. 44. What companies say about HOAs HANGOUT ADOPTION IS GROWING  “I feel more confident that I get better attention when we’re in a Hangout… because I can see that everybody is paying attention to the screen  …and if we’re sharing I can see they are actually in the document,” says Kaplan CIO Edward Hanapole Maximum-Plus.com – Google+ event production & Coaching
  45. 45. Is there a learning curve on Google+?  You bet there is!  But it’ll be worth every minute you spend. Maximum-Plus.com – Google+ event production & Coaching
  46. 46. Hangouts You don’t want to be old school, do you? Maximum-Plus.com – Google+ event production & Coaching
  47. 47. Presented by B.L. Ochman CEO Maximum-Plus.com Google+ LinkedIn @whatsnext What’s Next Blog BL@whatsnextonline.com 917-566-5855 Maximum-Plus.com – Google+ event production & Coaching

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