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Introduction to the
Inter-relatedness and Inter-play of
Tourism, Travel, Hospitality and
Hotel Industry
Origin, History, Evolution,
Growth & Importance
[1] Learning Objective
[2] Origin Of the Word Tourism, Travel, Hospitality & Hotel
[3] Definitions of Tourism, Travel, Hospitality & Hotel
[4] Factors That Promote & Accelerate Tourism
[5] Stages in Growth Of Tourism: World
[6] Tourism In India: A historical summary
[7] Components Of Tourism
[8] Categories Of Tourism (Types)
[9] Importance Of Tourism
[10] Factors Which Hinder Tourism
CONTENTS
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Learning Objective
• As you start your career in hospitality industry, you
should be able to confidently explain, what is
hospitality, tourism and travel industry. Also, the
• Social
• Economic
• Geographic
• Cultural & Other benefits
of tourism for developed & developing countries.
Getting to know the concept of the travel agents & tour
operators is required. Also, become alert to the negative
side of tourism such as sex trafficking, drug dealers, land
grabbing, pollution, child abuse, terror attacks etc.Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourism Grows Every Year.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Hospitality Industry is one of the oldest
commercial activities in the world.
At present, it contributes approximately 4 trillion
dollar per year to the world economy.
In the American system one billion is 1,000,000,000
and a trillion is 1,000,000,000,000 so one
trillion is one thousand times one billion.
1 million= 10 lacs, 1000 million= 1 billion,Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
What is Hospitality?
• hospitality
• hɒspɪˈtalɪti/
• noun
• the friendly and generous reception and entertainment
of guests, visitors, or strangers.
• "Scotland is renowned for its hospitality"
• synonyms: friendliness, hospitableness, welcome, warm
reception, helpfulness, neighbourliness, warmth, warm-
heartedness, kindness, kind-
heartedness, congeniality, geniality, sociability,
conviviality, cordiality, amicability, amenability,
generosity, liberality, bountifulness, open-handedness
• relating to or denoting the business of entertaining
clients, conference delegates, or other official visitors.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Travel & Tourism Grow Together.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourism is an umbrella term.
It covers travel, transport and
hospitality industry along with
many other sectors, as the following
slides will show.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Hospitableness is learnt through
culture at home, society and locality.
Hospitality originally emerged to assist
travellers.
People travel for many reasons; business,
pleasure, higher studies, medical
treatment, pilgrimage etc.
When they travel, they need food and
shelter. Hospitality industry fulfils that
need, for a return fee, of course!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
अतिथि देवो भवः
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Travel before Invention of Wheel!
On foot, or on animals! People formed a
group (like caravan, कारवााँ) and travelled
through the day. At nightfall, they needed a
safe place to protect them from wild
animals and bandits (डाकू ). Animals needed
rest, too!
In all parts of the world such safe places have
existed, albeit under differing names. Some
examples are on the next slide..Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Travel Before Wheels were Invented!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Historically Hospitable People are...
CountryRegion
1. India
2. India
3. Japan
4. Spain
5. Portugal
6. America
7. Europe
8. France
9. Switzerland
10. Greece
11. China
Name of the lodging houses or Inns
1. Dharamshala
2. Sarai
3. Ryokans
4. Paradors
5. Pousadas
6. Coffee Houses
7. Taverns & Inns
8. Cabarets & Hostelries
9. Mansionis & Hospitia
10.Phatnal
11.Relay Houses
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
The Hospitality Business in Old Times?
It was a husband-wife team that first began to run
hospitality business in primitive inns.
From a place in the stable (where horses live) to a
moderately clean hallroom, sleeping on the floor
to a comfortable bed; from cook-your-own-meal to
being served wholesome, nutritious food, this
business evolved over centuries to become the
marvellous hotelsresortsmotelscasinoscruise-
liners that most of you are going to make your
career in.
Truly fascinating journey...
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourism Industry: Introduction
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
• The term tourism seems to have
been derived from the Latin word
tornus, which means a compass like
tool for making circles or wheel in
motion.
• Circle denotes the circular journey or
trip.
Origin Of Word Tourism
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Origin of the word ‘Transport’
The word is derived from the Latin words ‘trans’
meaning, across, and ‘portare’, meaning, ‘to
carry’.
From animals to carts, steam ships to steam
engines, cars to planes; travel has been an
integral part of tourism.
When more people can travel cheaply and in
comfort, more the growth in tourism industry.
Space tourism is just round the corner!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
United Nations World Tourism
Organization
• Last year, close to a billion tourists
travelled internationally.
• Many times more, travelled within their
own country.
• Tourism is truly one of the most
remarkable economic and social
phenomenon that drives the world GDP,
along with Information Technology and
Telecommunication. (W.T.T.C.)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
TOURISM:
It is the movement of people from their normal place of
residence & work, for a period of not less than 24 hours
and not more than 1 year. (according to W.T.O.)
The sum of phenomenon and relationship arising from the
travel as it does not lead to permanent residence and is
not connected to any earning activity. (by Henniker &
Kroff)
Tourism covers the social activity of those, who travel for a
period of 24 hours or more, in a country other than the
one the person usually lives in (The league of nations, in
1937)
Definition
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
The Glamour of Hospitality!?!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Defining Tourism
Tourism is a temporary, short term movement
of people, to destinations outside the places,
where they normally live and work, and their
activities during their stay, at these
destinations, does not involve earning
money, including day visit & excursion i.e.
trips lasting less than 24 hours. (By Tourism
Society of Britain)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourism is a broad concept!
Tourism may be defined in terms of particular
activities, selected by choice, and undertaken
outside the home environment. Tourism may
or may not involve overnight stay away from
home. (A.I.E.S.T, 1981)
Tourism – The activity of temporary visitors,
staying at least 24 hours for leisure, business,
family or meeting.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Excursion – The activity of temporary visitors staying less
than 24 hours, but excluding people in transit (travelling).
TOURISM INDUSTRY
I. Comprised of a broad range of businesses and
organizations that are related to virtually all the areas of
economy.
The components include all suppliers of goods and services
which the tourists require. ( according to Mr. A.J. Bunkart)
II. Tourism industry comprises those organizations that are
in the business of providing goods and services, to meet the
distinctive needs of some identifiable collection of
travellerstourists.
They cooperate with one another, to some degree, in doing
so.
(According to Mr. Leiper)Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
• According to WTO ( World Tourism Organisation)
tourism is the movement of people away from
their place of residence and work, for a period not
less than 24 hours and not more than one year for
leisure, business and other purposes, not related
to the exercise of an activity remunerated from
within the place visited.
• Simply put, if you are working and getting paid,
you are not a tourist.
• Logically tourism can be defined as a stuctured
break from routine life & involves a separation
from everyday life that offers to transpose to
another moral and mental state.Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
• (A) Domestic:- tourists coming from various
states and other parts of the same country. For example,
Indians travelling within India.
• (B) International:- tourists coming from and going to other
countries, with passport, visa, foreign currency and health
check certificate.
• (C) Inbound:- tourists coming from other
areas/countries to our area/country. For example,
Americans coming to India.
• (D) Out Bound:- tourist going from our
area/country to other areas/countries. For example,
Indians going to America
Categories Of Tourists
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
A. Economic growth through huge revenue earnings
B. Employment generation: direct and indirect
C. Infrastructure Development: Connectivity, buildings
D. Foreign Exchange Earning
E. Tourist Destination Development at remote areas
F. Contribution to Gross National Income
G. A Boon For Travel Industry
H. Development Of Accommodation Business
J. Service Creation And Consumption far and wide
K. Cultural Development & Enrichment
Positive Impacts Of Tourism
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Industries Related to Tourism
Accommodation
Transportation
Food &
Beverage
Retail Stores
Events &
Activities
Accommodation Sector-shelter
Hotel
Motel
Time Share
Resort
Casino hotel
Budget hotel
Bed & Breakfast hotel
Condominium
Capsule hotel
Holiday Village
Circuit House
Dak Bungalow
Sarai
Lodges
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Travel & Transportation
Trains
Passenger ships
Airlines
Buses
Car Rentals
Bikes
Limousines
Ferries
Steamers
Cruise liners
Helicopter service
Chartered flights
Yachts
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Food & Beverage Service
Restaurants
Bars
Pubs
Nightclubs
Take Away counters
Drive –through
Vendors
Snack bars
Delicatessen
Retail shops
Kiosks
Home delivery
Banquets
Pool-side outlets
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Retail Stores
Shopping malls
Gift shops
Art & craft shops
Handicrafts
Handloom
Emporium
Antique shops
Duty-free shops
Gems & jewellery
stores
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Activities & Events
Seasonal festivals
Trade fairs
Road-shows
Exhibitions
Sports events
Study trips
Excursions
Cultural events
(dance, music,
drama)
Light & laser shows
Jungle safari
Sightseeing
Meetings,
Conferences &
Conventions
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Travel Agents & Intermediaries
Provide travel tickets, hotelcruise line
reservation, car rentals, itinerary plans, travel
insurance, travel guide books, money
changing for foreign currency, and
visapassport documentation support, in
both offline and online mode.
They are paid fixed commission on a contract
basis.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
The top 10 travel companies in India are:
1. Make my trip
2. Cox and King
3. Thomas Cook
4. Yatra.com
5. Travelguru
6. Cleartrip
7. SOTC
8. Goibibo
9. Expedia
10. Hello Travel
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tour Operators
Make a complete package for the entire
tour, specializing in handling large
groups and off-shore travel to far off
destinations.
Unlike travel agents, who only make
arrangement when requested to, tour
operators may actually buy from various
service providers at low rates and then
sell at a profitable level.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Top 10 Travel Companies in the World
• Expedia Inc. - $60.8 billion
• Priceline Group - $55.5 billion
• American Express Global Business Travel - $30 billion
• Carlson Wagonlit Travel - $24.2 billion
• BCD Travel - $23.8 billion
• HRG North America - $16 billion
• FC USA - $13.4 billion
• American Express Travel - $5.1 billion
• Travel Leaders Group - $4.32 billion
• Fareportal/ Travelong - $4.1 billion
(source- Wikipedia)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourist Destination
A place which a tourist may find interesting,
for reasons like cultural, historical, aesthetic
and recreational value.
A destination may also have a unique appeal
for many reasons. E.g. Bermuda Triangle!
When a destination develops a reputation for
cheating with tourists, it is called a ‘tourist
trap’!
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
1. Paris, France
2. London, UK
3. Rome,
Italy
4. Bali,
Indonesia
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
5. Barcelona,
Spain
6. Crete, Greece
7. Prague, Czech
Republic
8. Marrakech,
Morocco
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
9. Istanbul, Turkey
10. New York
City, USA
Top 10 tourist
destinations of
the world, 2018
Ranking by
TripAdvisor
Cultural Industries
Create, produce and distribute intellectual
and artistic works such as literature, visual
& performing arts, crafts, music, cinema
etc.
They provide employment and create wealth
for the skilled and experienced
practitioners of the art form.
People prefer to go out of their country so
they can experience a new culture and
lifestyle. Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
advertising, architecture, books, gaming, movies, music,
newspapers/magazines, performing arts, radio, television and
visual arts.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Leisure, Recreation & Sports
Leisure is the free time from work and
domestic responsibility.
Recreation is the refreshment of body and
mind.
Increased income and sedentary life style has
made recreation really popular in
developed societies.
Sports has become big business and a major
driver of tourism.Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Tourism Big Picture!
All the activities that are performed for assisting a
tourist come under tourism industry.
• Accommodation
• Travel & Transportation
• Food & Beverage catering
• Retail Stores
• Events & activities
There is team spirit among all.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Negative Aspects of Tourism
It is a mixed blessing….
Pollution
Garbage, plastics, damage to flora & fauna, ecology etc.
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Drugs, Disease, Immorality
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
Deforestation
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
End of Part 1
Compiled by-Praveen Jha, Trainer, IHM
Hajipur, Vaishali (Bihar)
THANK YOU

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Introduction to tourism, hospitality & travel industry; hotel industry

  • 1. Introduction to the Inter-relatedness and Inter-play of Tourism, Travel, Hospitality and Hotel Industry Origin, History, Evolution, Growth & Importance
  • 2. [1] Learning Objective [2] Origin Of the Word Tourism, Travel, Hospitality & Hotel [3] Definitions of Tourism, Travel, Hospitality & Hotel [4] Factors That Promote & Accelerate Tourism [5] Stages in Growth Of Tourism: World [6] Tourism In India: A historical summary [7] Components Of Tourism [8] Categories Of Tourism (Types) [9] Importance Of Tourism [10] Factors Which Hinder Tourism CONTENTS Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 3. Learning Objective • As you start your career in hospitality industry, you should be able to confidently explain, what is hospitality, tourism and travel industry. Also, the • Social • Economic • Geographic • Cultural & Other benefits of tourism for developed & developing countries. Getting to know the concept of the travel agents & tour operators is required. Also, become alert to the negative side of tourism such as sex trafficking, drug dealers, land grabbing, pollution, child abuse, terror attacks etc.Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 4. Tourism Grows Every Year. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 5. Hospitality Industry is one of the oldest commercial activities in the world. At present, it contributes approximately 4 trillion dollar per year to the world economy. In the American system one billion is 1,000,000,000 and a trillion is 1,000,000,000,000 so one trillion is one thousand times one billion. 1 million= 10 lacs, 1000 million= 1 billion,Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 6. What is Hospitality? • hospitality • hɒspɪˈtalɪti/ • noun • the friendly and generous reception and entertainment of guests, visitors, or strangers. • "Scotland is renowned for its hospitality" • synonyms: friendliness, hospitableness, welcome, warm reception, helpfulness, neighbourliness, warmth, warm- heartedness, kindness, kind- heartedness, congeniality, geniality, sociability, conviviality, cordiality, amicability, amenability, generosity, liberality, bountifulness, open-handedness • relating to or denoting the business of entertaining clients, conference delegates, or other official visitors. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 7. Travel & Tourism Grow Together. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 8. Tourism is an umbrella term. It covers travel, transport and hospitality industry along with many other sectors, as the following slides will show. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 9. Hospitableness is learnt through culture at home, society and locality. Hospitality originally emerged to assist travellers. People travel for many reasons; business, pleasure, higher studies, medical treatment, pilgrimage etc. When they travel, they need food and shelter. Hospitality industry fulfils that need, for a return fee, of course! Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 10. अतिथि देवो भवः Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 11. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 12. Travel before Invention of Wheel! On foot, or on animals! People formed a group (like caravan, कारवााँ) and travelled through the day. At nightfall, they needed a safe place to protect them from wild animals and bandits (डाकू ). Animals needed rest, too! In all parts of the world such safe places have existed, albeit under differing names. Some examples are on the next slide..Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 13. Travel Before Wheels were Invented! Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 14. Historically Hospitable People are... CountryRegion 1. India 2. India 3. Japan 4. Spain 5. Portugal 6. America 7. Europe 8. France 9. Switzerland 10. Greece 11. China Name of the lodging houses or Inns 1. Dharamshala 2. Sarai 3. Ryokans 4. Paradors 5. Pousadas 6. Coffee Houses 7. Taverns & Inns 8. Cabarets & Hostelries 9. Mansionis & Hospitia 10.Phatnal 11.Relay Houses Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 15. The Hospitality Business in Old Times? It was a husband-wife team that first began to run hospitality business in primitive inns. From a place in the stable (where horses live) to a moderately clean hallroom, sleeping on the floor to a comfortable bed; from cook-your-own-meal to being served wholesome, nutritious food, this business evolved over centuries to become the marvellous hotelsresortsmotelscasinoscruise- liners that most of you are going to make your career in. Truly fascinating journey... Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 16. Tourism Industry: Introduction Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 17. • The term tourism seems to have been derived from the Latin word tornus, which means a compass like tool for making circles or wheel in motion. • Circle denotes the circular journey or trip. Origin Of Word Tourism Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 18. Origin of the word ‘Transport’ The word is derived from the Latin words ‘trans’ meaning, across, and ‘portare’, meaning, ‘to carry’. From animals to carts, steam ships to steam engines, cars to planes; travel has been an integral part of tourism. When more people can travel cheaply and in comfort, more the growth in tourism industry. Space tourism is just round the corner! Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 19. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 20. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 21. United Nations World Tourism Organization • Last year, close to a billion tourists travelled internationally. • Many times more, travelled within their own country. • Tourism is truly one of the most remarkable economic and social phenomenon that drives the world GDP, along with Information Technology and Telecommunication. (W.T.T.C.)
  • 22. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 23. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 24. TOURISM: It is the movement of people from their normal place of residence & work, for a period of not less than 24 hours and not more than 1 year. (according to W.T.O.) The sum of phenomenon and relationship arising from the travel as it does not lead to permanent residence and is not connected to any earning activity. (by Henniker & Kroff) Tourism covers the social activity of those, who travel for a period of 24 hours or more, in a country other than the one the person usually lives in (The league of nations, in 1937) Definition Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 25. The Glamour of Hospitality!?! Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 26. Defining Tourism Tourism is a temporary, short term movement of people, to destinations outside the places, where they normally live and work, and their activities during their stay, at these destinations, does not involve earning money, including day visit & excursion i.e. trips lasting less than 24 hours. (By Tourism Society of Britain) Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 27. Tourism is a broad concept! Tourism may be defined in terms of particular activities, selected by choice, and undertaken outside the home environment. Tourism may or may not involve overnight stay away from home. (A.I.E.S.T, 1981) Tourism – The activity of temporary visitors, staying at least 24 hours for leisure, business, family or meeting. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 28. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 29. Excursion – The activity of temporary visitors staying less than 24 hours, but excluding people in transit (travelling). TOURISM INDUSTRY I. Comprised of a broad range of businesses and organizations that are related to virtually all the areas of economy. The components include all suppliers of goods and services which the tourists require. ( according to Mr. A.J. Bunkart) II. Tourism industry comprises those organizations that are in the business of providing goods and services, to meet the distinctive needs of some identifiable collection of travellerstourists. They cooperate with one another, to some degree, in doing so. (According to Mr. Leiper)Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 30. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 31. • According to WTO ( World Tourism Organisation) tourism is the movement of people away from their place of residence and work, for a period not less than 24 hours and not more than one year for leisure, business and other purposes, not related to the exercise of an activity remunerated from within the place visited. • Simply put, if you are working and getting paid, you are not a tourist. • Logically tourism can be defined as a stuctured break from routine life & involves a separation from everyday life that offers to transpose to another moral and mental state.Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 32. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 33. • (A) Domestic:- tourists coming from various states and other parts of the same country. For example, Indians travelling within India. • (B) International:- tourists coming from and going to other countries, with passport, visa, foreign currency and health check certificate. • (C) Inbound:- tourists coming from other areas/countries to our area/country. For example, Americans coming to India. • (D) Out Bound:- tourist going from our area/country to other areas/countries. For example, Indians going to America Categories Of Tourists Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 34. A. Economic growth through huge revenue earnings B. Employment generation: direct and indirect C. Infrastructure Development: Connectivity, buildings D. Foreign Exchange Earning E. Tourist Destination Development at remote areas F. Contribution to Gross National Income G. A Boon For Travel Industry H. Development Of Accommodation Business J. Service Creation And Consumption far and wide K. Cultural Development & Enrichment Positive Impacts Of Tourism Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 35. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 36. Industries Related to Tourism Accommodation Transportation Food & Beverage Retail Stores Events & Activities
  • 37. Accommodation Sector-shelter Hotel Motel Time Share Resort Casino hotel Budget hotel Bed & Breakfast hotel Condominium Capsule hotel Holiday Village Circuit House Dak Bungalow Sarai Lodges Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 38. Travel & Transportation Trains Passenger ships Airlines Buses Car Rentals Bikes Limousines Ferries Steamers Cruise liners Helicopter service Chartered flights Yachts Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 39. Food & Beverage Service Restaurants Bars Pubs Nightclubs Take Away counters Drive –through Vendors Snack bars Delicatessen Retail shops Kiosks Home delivery Banquets Pool-side outlets Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 40. Retail Stores Shopping malls Gift shops Art & craft shops Handicrafts Handloom Emporium Antique shops Duty-free shops Gems & jewellery stores Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 41. Activities & Events Seasonal festivals Trade fairs Road-shows Exhibitions Sports events Study trips Excursions Cultural events (dance, music, drama) Light & laser shows Jungle safari Sightseeing Meetings, Conferences & Conventions Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 42. Travel Agents & Intermediaries Provide travel tickets, hotelcruise line reservation, car rentals, itinerary plans, travel insurance, travel guide books, money changing for foreign currency, and visapassport documentation support, in both offline and online mode. They are paid fixed commission on a contract basis. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 43. The top 10 travel companies in India are: 1. Make my trip 2. Cox and King 3. Thomas Cook 4. Yatra.com 5. Travelguru 6. Cleartrip 7. SOTC 8. Goibibo 9. Expedia 10. Hello Travel Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 44. Tour Operators Make a complete package for the entire tour, specializing in handling large groups and off-shore travel to far off destinations. Unlike travel agents, who only make arrangement when requested to, tour operators may actually buy from various service providers at low rates and then sell at a profitable level. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 45. Top 10 Travel Companies in the World • Expedia Inc. - $60.8 billion • Priceline Group - $55.5 billion • American Express Global Business Travel - $30 billion • Carlson Wagonlit Travel - $24.2 billion • BCD Travel - $23.8 billion • HRG North America - $16 billion • FC USA - $13.4 billion • American Express Travel - $5.1 billion • Travel Leaders Group - $4.32 billion • Fareportal/ Travelong - $4.1 billion (source- Wikipedia) Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 46. Tourist Destination A place which a tourist may find interesting, for reasons like cultural, historical, aesthetic and recreational value. A destination may also have a unique appeal for many reasons. E.g. Bermuda Triangle! When a destination develops a reputation for cheating with tourists, it is called a ‘tourist trap’! Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 47. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar) 1. Paris, France 2. London, UK 3. Rome, Italy 4. Bali, Indonesia
  • 48. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar) 5. Barcelona, Spain 6. Crete, Greece 7. Prague, Czech Republic 8. Marrakech, Morocco
  • 49. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar) 9. Istanbul, Turkey 10. New York City, USA Top 10 tourist destinations of the world, 2018 Ranking by TripAdvisor
  • 50. Cultural Industries Create, produce and distribute intellectual and artistic works such as literature, visual & performing arts, crafts, music, cinema etc. They provide employment and create wealth for the skilled and experienced practitioners of the art form. People prefer to go out of their country so they can experience a new culture and lifestyle. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 51. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar) advertising, architecture, books, gaming, movies, music, newspapers/magazines, performing arts, radio, television and visual arts.
  • 52. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 53. Leisure, Recreation & Sports Leisure is the free time from work and domestic responsibility. Recreation is the refreshment of body and mind. Increased income and sedentary life style has made recreation really popular in developed societies. Sports has become big business and a major driver of tourism.Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 54. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 55. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 56. Tourism Big Picture! All the activities that are performed for assisting a tourist come under tourism industry. • Accommodation • Travel & Transportation • Food & Beverage catering • Retail Stores • Events & activities There is team spirit among all. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 57. Negative Aspects of Tourism It is a mixed blessing….
  • 58. Pollution Garbage, plastics, damage to flora & fauna, ecology etc. Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 59. Drugs, Disease, Immorality Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 60. Deforestation Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)
  • 61. End of Part 1 Compiled by-Praveen Jha, Trainer, IHM Hajipur, Vaishali (Bihar)