Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

ECREST_Effective Customer Retention Engagement and Selling Techniques Captivating Gender Smart _Eagles Learning

601 views

Published on

ECREST_Effective Customer Retention Engagement and Selling Techniques Captivating Gender Smart _Eagles Learning

Published in: Education
  • Be the first to comment

ECREST_Effective Customer Retention Engagement and Selling Techniques Captivating Gender Smart _Eagles Learning

  1. 1. Page | 1 © Eagles Learning 2016, All Rights Reserved, www.eagleslearning.com ECREST: Effective Customer Retention Engagement & Selling Techniques to be Captivating Gender Smart Professional Signature Workshop: Researched, refined and developed over a period of 20 years Why this workshop: 1. Do you want to learn; why and how; Men buy & Women shop? 2. Do you want to be a captivating gender smart, engaging retail professional? 3. Online retailer; Do you want to write engaging description & better photography? 4. Do you think, you can improve customer retention & increase sales conversion ratio? CEO and Marketing department in almost all companies do immense research for all aspects of conceptualization of product/service & thoughtfully design all communication campaign, however 5. Attrition remains high in sales team, especially amongst high performing women? 6. Companies struggle to generate desired interest; quality tele-enquiries and walk-ins. 7. Sales professionals are not able to convince; conversion rate of buyers is not as expected? Workshop Overview/Background: After more than 20 years of intensive experience, research & study about gender science; as to how women-men think, interpret each other's communication; give it a meaning, take decisions and successful pilot(s)/repeat orders at leading consumer durable, FMCG, Automobile & luxury retailers. We are delighted to offer our flagship workshop for corporate & individual. God has created Man and Woman differently to complement each other. Their brain wiring, thought process, interpretation, assimilation & application of information is uniquely different. They have different engagement buttons & emotional needs. This workshop assists participants in interpreting how women & men think, what are their gender stereotype ignorance, how buyers perceive them & empower themselves to overcome the barriers. Participants are encouraged to appreciate the importance of gender differences & strengths thereof.
  2. 2. Page | 2 © Eagles Learning 2016, All Rights Reserved, www.eagleslearning.com We will empower you; 1. How to express yourself, the gender appealing way 2. How to get repeat orders by delighting dissatisfied customer 3. Understand differences in human behaviour, these are natural & normal 4. How to be happier in your personal & professional relations by being gender smart 5. How at workplace, women & men can appreciate each other strengths & get inspired 6. How to create brand ambassadors after customer experiences your product & services 7. How to increase refer-ability, carve a niche by building your credentials and trust factor 8. How to demonstrate/explain product/services to women & men, to get favorable response 9. How women & men can work collaboratively at workplace, co-create happiness & prosperity 10. Going beyond, enriching the society, help others, implement learning’s to live for bigger cause Workshop Key takeaways, participants will be able to; 1. Demonstrate ways to implement learning at workplace and increase conversion ratio 2. Recognize how to explain & give demo to men & women, so at to engage them favourably 3. Learn with fun, how to encourage communication from prospect and respond appropriately Already delivered this workshop for participants from; 1. Mercedes Benz 2. Ford 3. Skoda 4. Hyundai 5. Mahindra 6. Maruti 7. Panasonic 8. Godrej 9. Shoppers Stop 10. Metro Cash & Carry 11. Future Group 12. Decathlon 13. Jewelry retailers 14. Hotel Regenta 15. BABA Group Video: Shoppers Stop, Ford, Skoda, General Motors, Hyundai, Maruti, Mahindra TTT Suggested Program Duration: Modular Offering – 4 days (8 modules of 4 Hrs each) Participant Profile: CEO, senior management, seasoned sales and marketing professional Workshop; Conceptualized and Created by Prabhjot Singh Sood

×