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Eagles learning Corporate introduction 18 sep 2018

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Eagles learning Corporate introduction 18 sep 2018

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Eagles learning Corporate introduction 18 sep 2018

  1. 1. Talent Engagement II Business Simulation ll Experiential Activities Corporate Introduction Established 2006, Consistently evolving and growing; We are ethical, seasoned, dynamic and fast emerging talent engagement company Collaboration with partners ; We offer proven, award winning, internationally acclaimed business simulations and competency development solutions www.EaglesLearning.com
  2. 2. Green- Mother Earth: Nourish & nurture; aware of ground realities. Harmony peace Brown Eagle- Down to earth, sharp eyes focused on target Masculine energies, Man’s deep desire to scale new heights Dove with Olive- Peace & happiness Globe- Cool Blue ocean, sustain all forms of life Feminine energies, Woman’s deep desire to care & nurture Slide Border- Fractal geometry pattern. Harmony, beauty in diversity Purple- Intellect, self-aware and belief; higher things exist in life Eagle looking back- Learning, contemplating, reflecting Inspirations for our Logo Healthy personality is balance and mix of various elements Talent Engagement II Business Simulation ll Experiential Activities www.EaglesLearning.com
  3. 3. 1 2 3 4 5 28 trainers/coach spread over north and central geographies 8 trainers/coach spread over west and southern geographies 4 Mentors with over 30 year experience International trainer presence, Middle East and Canada BSC: Balanced Score card evaluation of trainer performance Our Team & Mentors www.EaglesLearning.com
  4. 4. Luxury Retail Automobile Consumer Durable/FMCG Banking & Financial Services Industry Specialisation www.EaglesLearning.com
  5. 5. 1 2 3 4 5 Diagnostic (TNA & survey) Training content development Training delivery & coaching Auditing, mystery shopping Trainer staffing Our Strengths www.EaglesLearning.com
  6. 6. 1 2 3 4 5 Experiential business simulation. LDGM, Square Wheels, Fresh Biz Product training; new concept launch Coaching; prospect engagement Induction; campus to corporate Talent engagement; diversity inclusion Blended Learning Instructor Lead Training + Scenario Simulation www.EaglesLearning.com
  7. 7. Signature behavioural workshops 1. ECREST: Effective customer retention, engagement and selling techniques to be; captivating gender smart professional for automobile and luxury retail Flagship workshops 1. Scenario/Business simulation: Activity based experiential learning 2. Team building, nurturing talent and developing leaders 3. Grooming and business etiquette 4. Being human and gender diversity inclusion 5. Prioritising and managing time 6. Managing interpersonal skills, live stress-free 9. Effective listening and communication, customer delight 10. Win-Win negotiation and conflict management Our Training Workshops www.EaglesLearning.com
  8. 8. 1. Ford 2. Skoda 3. General Motors 4. Hyundai 5. Maruti 6. Auto:Train The Trainer (TTT) 7. Shoppers Stop 8. HDFC Bank 9. Baba Global 10. Panasonic 11. Tata AIA 12. inbound, outbound 13. College and School 14. Testimonials Workshop Videos You Tube Channel www.EaglesLearning.com
  9. 9. Relationship Secrets: Diversity/Gender Inclusion Unique experiential activity workshop to achieve more; take team bonding to next higher level by leveraging gender strengths; for young corporate workforce, couple relations and family owned businesses Over 1 million participants have benefitted by attending this workshop. God has created Man and Woman differently to complement each other. Their brain wiring, thought process, interpretation, assimilation & application of information is uniquely different. They have different happiness engagement buttons & emotional needs. Download Brochure Signature Workshop: Relationship Secrets: Serve Lovingly-Live Happily www.EaglesLearning.com
  10. 10. Do you want to be Captivating Gender Smart Professional? In-depth hands on workshop for automobile and luxury retail Why this workshop? 1. Do you want to learn; why and how; Men buy & Women shop? 2. Do you want to write better description & use superior photography? 3. Do you want to be a captivating gender smart engaging retail professional? 4. Do you think, you can improve customer retention & increase sales conversion ratio? CEO and Marketing department do immense research for all aspects of conceptualisation of product/service and thoughtfully design all communication campaign, however; 1. Attrition remains high in sales team & especially amongst high performing women 2. Companies struggle to generate desired interest; targeted tele-enquiries and walk-ins 3. Sales professionals are not able to engage/convince; conversion ratio is not as expected Signature Workshop: ECREST Effective Customer Retention Engagement and Selling Techniques www.EaglesLearning.com
  11. 11. Portfolio: 118 year old, US best and India’s no1 automobile company in export Brief: 1. The company want to regain market share, lost due to perception about high service cost 2. The company has become serious player by investing 1 billion USD in India and build state of the art, car manufacturing plant Solution: 1. Train entire dealer sales workforce about (refresher in) auto basics, technology 2. Train about features of new car (product range), test drive and factory visit 3. Train them on selling skills, competition comparison and sales closing 4. Make them gender smart, enhance their customer engagement and behavioral skills Impact: 1. 100% dealer workforce training coverage in sales & senior management as well 2. Better score during dealer audit for HR, sales, Infrastructure, service process compliance 3. Increase in JD power score for C-Sat, S-Sat 4. Increased conversion ratio from 7% to 20%, it also increased walk-ins and profitability Case study 1: Automobile Company www.EaglesLearning.com
  12. 12. Portfolio: One of the India's leading telecom service provider Brief: 1. The company was aggressively launching services in Personal mobile, broadband & DTH 2. The journey spanned 5 years. For rapid ramp up of operations they required optimum cost trained resource, rapid deployment, retention and productive team Solution: 1. Training plan as retention and assessment tool for new hiring 2. Training of channel partner for orientation/induction into system & process 3. Training of products, services offered and competition comparison 4. Training to ensure profitability of low utilised towers Impact: 1. Implemented mentoring system for all new joinee, improved engagement & retention 2. With project adharshila, achieved 17% growth in sales & 13% in revenue 3. With Project impact Attained C-SAT score of >80% by mentoring supervisors, coaching 4. With project double shakti win, ensured utilisation and profitability of low utilised tower and increased minutes of usage from 40% to 70% Case study 2: Leading Telecom Company www.EaglesLearning.com
  13. 13. Audience/Portfolio: Chief Life Insurance Advisor Concern/Brief: 1. Non Productive agencies Solution: 1. Agency Reselling 2. Trained and helped them understand why agency holder is not selling insurance 3. Changed the perspective from “why person should sell life insurance” to “why people buy life insurance” via goal setting syndicate exercise during three days developmental workshop 4. Motivated and trained them to wear trainers that while interacting with insurance advisor Impact: 1. Agency activation increased from 15% to 25% in several cases Case study 3: Life Insurance Corporation www.EaglesLearning.com
  14. 14. Audience/Portfolio: Branch sales manager Concern/Brief: 1. Superior people management skills and retail top talent 2. Customer doesn’t open up to discuss financial products Solution: 1. Leadership development program: Behaviourial activity based workshop 2. New way of call opening 3. How to make customer feel comfortable in first meeting 4. It actually happens before the call starts, new way of rapport building Impact: 1. Able to retail top talent, improve branch performance 2. Customer felt the new way was engaging, resulting in enhanced meaningful discussion and better conversion/sales Case study 4: HDFC and Axis Bank www.EaglesLearning.com
  15. 15. Our Amazing Well-Wishers www.EaglesLearning.com
  16. 16. www.EaglesLearning.com

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