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Dissertation Report OnImplementation of 5-S in RIMSSubmitted toProf.B.V.KrishnamurthySubmitted ByPrabal SenPA10201
AcknowledgementAs I come to the completion of my dissertation, I would like to thank all those who haveguided and mentored...
Abstract:-The dissertation is focused on the better management of college employees and its facilitiesthrough the process ...
CONTENTSS.No. PARTICULARS PAGE No.1 Introduction 62 Scope of Study 73 Objectives of study 74 Methods of Data collection 75...
9.6 Dining place 269.7 Waste throwing place 269.8 Drinking water place 279.9 Library 289.10 Seminar hall 289.11 Equipments...
1. INTRODUCTION:One of the most significant developments in recent times is giving more importance to theWork place organi...
Thus the project explains the importance of a well organised work place in an educationalinstitute and benefits of 5s that...
5. LIMITATIONS OF THE STUDY:• It is been done based upon only one institute so it can’t be implemented in the sameway to a...
d) Seiketsu - standardizee) Shitsuke – sustainProfits of implementing 5-S:By the implementation of 5S in the college the i...
Items which have not been used can then potentially be disposed of. As a first pass we shouldperhaps create a quarantine a...
Cleaning properly and also implementing it by all the members of the institutes provides avery good study environment for ...
The problems that can be avoided by implementing Seiketsu are: Conditions go back to their old undesirable levels even af...
Basement:The basement of the college is used for various purposes like, it has the canteen, it is utilisedas the place for...
floor has got the reception, dean’s office, director’s office, staff room, admission andoperations, placement cell and CAA...
Second Floor:Second floor of the college has got classes, a toilet and a drinking water filter.The condition of the class ...
Apart from these conditions, none of the class room is been provided with a dustbin, becauseof which students throw the wa...
are been kept are not been kept in a well organised way, even the others desks for othermembers are not kept in a good org...
• The implementation process starts with giving proper training to all the teaching staff,non teaching staff, and students...
• Class rooms• Drinking water filter• Other spaceTHIRD FLOOR• Class rooms• Office room• Toilet• Drinking water Filter• Oth...
• Take photographs wherever it is necessary for checking purpose.• The items are kept by tagging them with different color...
8.2 SEITON- set in order:SEITON is concerned with keeping the necessary items in correct place so that they can beeasily a...
8.3 SEISO-shine:SEISO is concerned with keeping everything clean and cleaning everything in the college indaily basis and ...
• To decide who is responsible for which particular activity with regard to thamaintaining the above 3S.• To prevent the m...
color, so that the tables don’t move out of the marked line. Each chair is kept inside ayellow color marked box. This mark...
Every floor of our college has a toilet. Except the faculty toilet in the ground floor thecondition for all other toilets ...
The office rooms like Dean’s office, Director’s office, Account’s Office, CAA’s office,reception and other are to be kept ...
9.5 STORE ROOM:The store room plays very important role as all the items which are unwanted are been kept inthat room.• Th...
• The plastic trays which get filled with used plates must be removed and a new trayshould be kept in that place.• Regular...
• Regular checkup of the water must be done and should be monitored by someone on aregular basis.9.9 LIBRARY:The college l...
• The desk in the library must be organized in a well manner so that each thing is keptin its place.• The extra items must...
10. CHECK LIST:Date: Work Area:Auditor: Total Score: Prev. Score: Present. Score:5S No. Item DescriptionScoring Scoring0 1...
13Cleaning andchecking Cleaning is done based on a checklist14CleaningresponsibilitiesThe responsibilities for cleaning & ...
10 13 159 14This diagram shows the causes for quality improvement, the 6 different causes.The sub causes for these main ca...
12. CONCLUSION:Thus from looking at the benefits of implementing 5S in the college, the institute must looktowards impleme...
BIBLIOGRAPHY:• Dr. R.K. Suresh and K.Pandian “Total Quality Management” of Sooraj Publications,Chennai- 600010, I Edition•...
• J.Michalska-Cwiek,”The quality management system in education-implementationand certification”, Dec-2009, Volume 3 Issue...
• http://www.lean.org/FuseTalk/Forum/Attachments/Five%20S.doc• http://www.slideshare.net/snbagh1008/logistics-and-supply-c...
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5s implementation in educational college

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  • PRABAL SEN

    Sir:
    Greetings of Peace!
    I am Sampaguita G. Mansueto of Mindanao State University-Naawan, Misamis Oriental, Philippines. I am currently pursuing my post graduate studies on Doctor in Sustainable Development Studies-Environmental Education.
    In line with this, I would like to express my deepest appreciation and salutation to your study entitled “5S Implementation in Educational Colege'. I am very much interested to know more in your study because this would serve as a backbone in my on-going studies on “Implementing 5S Program: Achieving Clean Environment”. Thus, I am asking permission to be one of my references in my study and I am also asking for your generosity of the possibility of sending me more related issues or related studies on my topic.

    Your favorable response on my request will mean a lot to me. Thank you so much and may the love of God be our reward!


    Respectfully yours,


    SAMPAGUITA G. MANSUETO

    samra_labby93@yahoo.com
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5s implementation in educational college

  1. 1. Dissertation Report OnImplementation of 5-S in RIMSSubmitted toProf.B.V.KrishnamurthySubmitted ByPrabal SenPA10201
  2. 2. AcknowledgementAs I come to the completion of my dissertation, I would like to thank all those who haveguided and mentored me through this study. For me success is just not my effort, but all thosewho have helped me walk through this phase.Firstly, I express my heartfelt gratitude to Dr. M.R. Pattabhiram Director, RIMS for givingme this opportunity to experience a work atmosphere and learn the various dimensions of anorganization. I would also like to extend a word of appreciation to Dr. Y. Rajaram DeanRIMS, for encouraging and supporting me in all my endeavoursI thank Prof. B. V. Krishnamurthy who gave this excellent opportunity to me to go alongwith my dissertation and work effectively towards it. I also thank our course co-ordinatorProf: Y. Poorima forever extending helping hand.I would like to thank Prof. T. Shivanandam for helping me doing my dissertation andshowing me the correct way of doing the dissertation.Lastly, I would also thank my parents and almighty for showering their blessings over me andleading me in all my endeavours.2
  3. 3. Abstract:-The dissertation is focused on the better management of college employees and its facilitiesthrough the process of 5’s a Japanese technology used in housekeeping index in improvingthe productivity of the institute. 5S is an approach for workplace organizations it drivesworkplace efficiency and productivity improvement; it not only helps to identify wastes inthe workplace but also creates an environment wherein teams get involved in improvements.It is a movement to make sure that all the elements of a “workplace system” function in orderto allow the facilities to deliver an optimum level of performance. This report of dissertationwill use the technology of 5’s to identify the wastes and standardize the operating system in asystematic order adding more value to the institute.3
  4. 4. CONTENTSS.No. PARTICULARS PAGE No.1 Introduction 62 Scope of Study 73 Objectives of study 74 Methods of Data collection 75 Limitation of study 86 Introduction to 5-S 86.1 SEIRI-sort 96.2 SEITON-set in order 106.3 SEISO-clean 106.4 SEIKETSU-standardise 116.5 SHITSUKE-Sustain 127 Present condition of the college 128 Implementing 5-S HKI 178.1 SEIRI-sort 198.2 SEITON-set in order 208.3 SEISO-clean 218.4 SEIKETSU-standardise 228.5 SHITSUKE-Sustain 229 Implementation of 5-S in subzones 239.1 class rooms 239.2 Toilets 249.3 Floors 259.4 office & staff rooms 269.5 Store room 264
  5. 5. 9.6 Dining place 269.7 Waste throwing place 269.8 Drinking water place 279.9 Library 289.10 Seminar hall 289.11 Equipments 2910 Checklist 3011 Cause & Effect diagram 3112 Conclusion 335
  6. 6. 1. INTRODUCTION:One of the most significant developments in recent times is giving more importance to theWork place organization and information management. Work place organization is a key toincrease the effectiveness of teams and there by the organization. Proper planning andmanagement of Information, ranging from personal data to organizations details and smallinformation to business prospects is necessary in the present world. Every action is beingrecorded for future references, either in the form of soft copy or hard copies. Hence there is aneed to have a well organised work place organization methodology in every part of theorganization.Among all other world class manufacturing technologies being implemented by variouscompanies across the world 5-S Housekeeping Index is the most appropriate one which canbe used and implemented successfully in service sector. 5-S is mainly concerned withcreating a well-organised and neat and clean working environment in the whole workingplace. In service sector the implementation of 5-S will help in enhancing customersatisfaction and also improve the corporate image among its competitors.This dissertation will help in knowing how to implement 5-S in a service sector especially inan educational institute. It will help in knowing the process which could help inimplementing 5-S and improve the work place and enhance better environment. This reportwill help to know and identify the wastes and also would provide the methods for removingand limit the wastes in the institute which will also help in more systematic work proceduresin the college. This 5-S makes all the members in the college to work towards its principlestarting from the dean to even to the cleaning person and also makes the students followcertain rules which help in keeping the place in a well organised way.The 5S’s are a group of techniques which would promote workplace organization, ensureadherence to standards and encourage the spirit of continuous improvement. The “5S”Philosophy once fully implemented, the 5S process would increase moral, create positiveimpressions on customers, and increase efficiency in a well organized way. Not only willemployees feel better about where they work, the effect on continuous improvement can leadto less waste, better quality and shorter times of locating.6
  7. 7. Thus the project explains the importance of a well organised work place in an educationalinstitute and benefits of 5s that is implemented. This project also helps in creating a clean andsystematic work process in the institute.2. SCOPE OF THE STUDYThe scope of present study is to have a better well organised educational institute byimplementing 5s.• The House keeping index is been calculated• The 5s technique is implemented and the files and records are maintained properly ina particular order.• With the Analysis made various suggestions and recommendations are given to theinstitute.3. Objectives of the study:Primary objective:To study the institute and implement 5-S to improve the performance and also for bringing awell organised environment in the institute.Secondary objective: To identify the wastes in the institute. To identify the areas that are needed to be improved to enhance the productivity of theinstitute using 5’S. To standardize the operating procedures. To calculate the HKI for the institute.4. METHODS OF DATA COLLECTION:Primary data:The data that is used for the research purpose is Primary data.. The data is collected fromobservation.Secondary data: The secondary data is collected through text books, websites, journals,magazines etc.7
  8. 8. 5. LIMITATIONS OF THE STUDY:• It is been done based upon only one institute so it can’t be implemented in the sameway to all other institutes.• It is been done based on the present infrastructure of the college which may change infuture.• It is been implemented based on the strength of staff and students at the present timewhich can change in coming future.6. Introduction to 5-S:5S is a set of techniques providing a standard approach to housekeeping within Lean. It isoften promoted as being far more than simply housekeeping. The best part of 5S is that it canbe adopted by everyone in the educational institute. There are no burdens of complicatedtools or difficult data analysis. 5S is a set of practices that needs to be practiced every dayuntil it becomes a habit for every individual in the institute. Whether it is Dean or a cleaner oreven the students should practice 5S.Implementing 5S in service sector like an educational institute is a very challenging thing tobe done as it is believed that the particular technique is most effective in manufacturingsector. It is more difficult as because it is difficult to engage each and every staff membersand also students to implement the technique every time and strictly follow the rules.5S is a process of creating and maintaining a safe, well organized and clean environment.Promoting 5S doesn’t mean just picking up the waste and throwing it though identifying thewastes is one of its major aspects but the major emphasis is on being organized, andmaintaining a designated place for each thing and also implementing the thing that when thethings are taken from their respective places they are kept back in the same place from whereit was been picked.The concept of the 5S was initiated in Japan. Name 5S is the acronym of five Japanese wordsof the following meaningsa) Seiri -sortb) Seiton - set in orderc) Seiso - shine8
  9. 9. d) Seiketsu - standardizee) Shitsuke – sustainProfits of implementing 5-S:By the implementation of 5S in the college the institute will get a lot of profits. Some of theseprofits are:• Better utilization of resources.• Identification and removal of wastage• Organized and disciplined way of work• Maintaining a neat and hygiene climate.• Making the communication very easy.• Making the work place easy accessible.• Helps us to know what work we need to do and from where to do.6.1. SEIRI-SORT:Seiri is sorting through the contents of the college environment and removing unnecessaryitems. This is an action to identify and eliminate all unnecessary items from different placesin the institute. This refers to the practice of sorting all the materials in the institute andkeeping only essential items. Everything else is stored or discarded. This leads to lesserhazards and less clutter to affect the productive work. Through the suitable sorting thenecessary items required for a good performance of the institute can be identified and also thewastes or the un required things which can be eliminated from the institute and make itwastes free and create a good working environment. SEIRI helps in maintaining a clean placeand also helps in improving the productivity. It helps to maintain the clean workplace andimproves the efficiency of searching and receiving things, shortens the time of running theoperation.Seiri is the identification of the most successful physical Organisation of the workplace. Ithas been variously anglicised as Sort, Systematisation or Simplify by those wishing to retainthe S as the initial letter of each element. It is the series of steps by which we identify thingswhich are being held in the workplace when they shouldnt, or are being held in the wrongplace.The time spent searching is a waste (or in Japanese speak a muda) and if we only held theitems needed regularly in a prominent position we would save time.9
  10. 10. Items which have not been used can then potentially be disposed of. As a first pass we shouldperhaps create a quarantine area before throwing items away, selling them or reworking theminto something else. Other items may be deemed necessary but used infrequently and so analternative location can be found.Another element of the standard approach is red tagging where items are given a tag whichsays what the item is, which location it is in and when it was identified in this location. Wethen leave the area for a while and anybody using the item notes this. We go back some timelater and can readily identify things that havent moved, or been used.6.2. SEITON - set in order:“One place for everything and everything in its place" becomes the way of thinking for everymember when the second stage of 5-s implemented. The main aim for this stage is that ithelps the people to know the correct place to find the thing for which he/she is searchingaround.In some cases it is convenient to use different color codes for keeping different things likefiles, pens, stapler, keyboard, mouse etc. Shelves assigned to keep certain materials or toolsshould also show a clear identification that makes it easy for the user to find and return themafter use.The key concept here is to order items or activities in a manner to promote work flow.It deals with the segregation of things and mark the places for each of the objects all the wayfrom toilets to the faculties desk and even in the class rooms.The separation must be done in a way that the most useful things should be kept near thehand and the other objects which are not that randomly used can be kept a bit away.This phase helps in removing the muda ie: waste which does arise generally in day to day life• Motion waste• Searching waste• The waste of human energy• The waste of Unsafe conditions6.3. SEISO-Shine:We know that cleanliness is next to God, this step indicates to keep the place ie: the instituteclean and neat. Regular cleaning in a proper way helps to identify and eliminate the wastes.During cleaning the cleaning of the computers, floors, toilets, canteen, the store places etc.10
  11. 11. Cleaning properly and also implementing it by all the members of the institutes provides avery good study environment for the students and also helps the teachers to teach in a betterway. This cleanliness also gives a good image to the college in the eyes of its customers thoseare the graduate students looking for admissions in MBA College and also the companieswhich come in the college for recruitment purpose. Another purpose of this step is to createawareness and go to the root cause of the problem, cleanliness helps in knowing the cause ofthe problem for which techniques like root-cause effect can be used.Main importance:• Turn workplaces into clean, bright place where will enjoy working.• Keep everything in top condition so that when someone needs to usesomething it is ready to be used.• Cleaning should become a daily habit like bathing.This S helps in removing the problems like:• Defects are less obvious in stuffed cupboards.• Cabinets do not receive sufficient checkup maintenance and tend to Damage easily.• Filthy work environments can lower morale and also doesn’t give a good environmentfor studies.• Ineffective cleanliness leads to some kind of diseases.6.4. SEIKETSU-Standardize:Seiketsu involves in creating visual controls and guidelines for keeping the institute in anorganized and orderly place and also keep it clean. In this step very high standard ofHousekeeping is been followed. Seiketsu helps to return back and work in a standard order orway.In the institute the human nature being so variable, there is always a chance that the membersin the college divert from the practices and go back to their original way of working. Seiketsuis used to prevent all the members of the institute from diverting. Basically this technique isto keep revising the whole process on a regular basis.Standardizing refers to standardized work practices. It refers to not only standardizedcleanliness but this also means operating the practices in a consistent and standardizedfashion. Everyone knows exactly what his or her responsibilities are. Standardization is thecondition that exists when the first three pillars-sort, set in order and shine are properlyimplemented.11
  12. 12. The problems that can be avoided by implementing Seiketsu are: Conditions go back to their old undesirable levels even after implementing 5Sthroughout the college. At the end of the day piles of waste items are left out. Any storage place become disorganized and must be put back in order at the endof the day.The basic purpose of standardize is to prevent setbacks in first three pillars, to makeimplementing these practices as a daily habit, and to make sure that all pillars are maintainedand practices in full flow.6.5. SHITSUKE-SUSTAIN:The final stage is that of being discipline. To retain the initial use of S it is needed to sustainand be self-discipline. The way in which management achieves this establishment of ongoingcommitment within the workforce depends, on the culture and discipline they follow fromstarting. This step increases the consciousness of staff and decreases the number of wastegoods and processes; it brings in improvements in the internal communication and also helpsin improving the human relations. The regular inspection can be done using check sheets onthe basis of which radar graph of %s can be drawn and the estimation of the amount ofimprovement in the institute can be known, which can be executed by a selected team inevery month to have a regular check on the process.Problems that can be avoided by implementing this phase of 5-S:• Unneeded items begin piling up as soon as sorting is completed.• No matter how well Set in order is planned and implemented, tools and jigs do not getreturned to their designated places after use.• Little or nothing is done to clean the equipments even when it gets dirty.• Dark, dirty, disorganized institute will affect the education system in the institute.7. Present Condition of college:The institute Ramaiah Institute of Management Studies has 4 floors and a basement. Eachfloor has a bathroom except the basement which is meant for canteen purpose and also fordining purpose.12
  13. 13. Basement:The basement of the college is used for various purposes like, it has the canteen, it is utilisedas the place for dining purpose, Weekly seminars take place in the basement etc. The outerarea of the basement has hand washing basins, place for drinking water, and place fordisposing the used plates. On the other side it is used to keep the unused waste woodproducts.The place for keeping drinking water is not well maintained where it becomes very difficultfor the students to understand the difference between the used and unused glasses.The place for dining where the chairs and tables are kept is not kept in an organised mannerand the chairs come in the middle of the path for moving.The other side where the waste wood pieces are been kept are been kept in a haphazardmanner because of which it takes more space for storing those and also creates untidiness inthe college environment.This floor needs to undergo a lot of work to be done for its improvement.Ground floor:The ground floor is the one which is the most important part of the college, it is the onewhich gives the first impression about the college to everyone whoever comes there. This13Used plates are disposed Drinking water
  14. 14. floor has got the reception, dean’s office, director’s office, staff room, admission andoperations, placement cell and CAA office.The outdoor area in this floor is maintained in a good way, but the staff room’s desks,drawers and even in the reception the papers and files that are kept are not kept in goodorganised manner. The floor is been well maintained compared to other floors.First floor:In the first floor in the college there is a seminar hall, library, two staff rooms, a place wherethe carom board is kept along with the sofa chairs, cupboards for keeping the books and bags,toilet, drinking water filter, a table for entrance entries in the library.This floor is maintained from outside in a good way except the place where the caroms boardis been kept. The condition in the toilet needs to be improved in a big way for keeping itclean and also in keeping the cleaning things in tits particular place. The condition of theseminar hall is quite well but still needs a lot of improvement, even the library and also thestaff rooms.14Table in seminar hall Chairs in Seminar hall
  15. 15. Second Floor:Second floor of the college has got classes, a toilet and a drinking water filter.The condition of the class rooms and the way the benches and chairs kept in the class roomsare really very bad. Most of the benches and chairs are kept in the class rooms are mostly notoccupied and are left vacant.The CPU, Mouse, Keyboard, Duster, Markers don’t have any kind of specific place forkeeping them and even when the speakers are brought they don’t have specific place to keep.The condition of the toilet is same in all the floors, the things used for cleaning are not kept ina proper way.15ToiletsCPU, Keyboard, Mouse in class room Tables in class roomLibrary
  16. 16. Apart from these conditions, none of the class room is been provided with a dustbin, becauseof which students throw the wastes in the floor only, which gives a very untidy look to thestudy place.Even in some of the class rooms the AC’s are not functioning properly even the one whichare functioning are maintained to a very less temperature of 21C and the remote is not kept inthe class ,this makes the temperature in the class room very old and makes it difficult for thestudents to concentrate in the class properly. Even the projectors in some of the classes arenot properly functioning which affects a lot to both the teachers and also the students in thecollege.In the classrooms it’s not only the unorganised way of keeping the tables and chairs butanother big defect is that in every class rooms there are more numbers of tables and chairsthan required and mostly they are left unoccupied and vacant, this is a big waste for thecollege.Third Floor:Third floor of the college has a toilet, class rooms, an office rooms which has the registrarroom, accounts office, COO’s office.The class rooms in this floor are even used for examinations purpose, but the condition ofthese class rooms are quite the same as in second floor and even the toilet condition remainsthe same out here.The single rooms which has the different offices of COO, registrar, accounts is been made ina very congested way, the registrar room where a huge amount of papers which are important16Chairs in class room Class room look
  17. 17. are been kept are not been kept in a well organised way, even the others desks for othermembers are not kept in a good organised manner.Fourth Floor:In the fourth floor of our college there are class rooms, one toilet, drinking water filter andone store room.The store room where all unused things are kept along with the TT tables are kept in a veryshabby manner without keeping them in a organised way.The condition of the class rooms and the toilet is quite the same in this floor also.8. IMPLEMENTING 5-S HKI:The implementation process of 5-S in the college will undergo certain steps that are to befollowed very strictly. The steps that are to be followed for the implementation of 5’s are:• All members in the college must undergo 5 S Housekeeping training• A vision statement has to be evolved and it should be started with all employees• Divide the college into convenient zones• Divide each zone in to certain convenient sub-zones• Decide on date(s) for launching 5 S in each zone, sub-zone• Take pledge for the implementation and sustaining the practices• Apply 5 S phases one by one• Form internal audit teams• Carry out audit checks time to time.17Water Filter
  18. 18. • The implementation process starts with giving proper training to all the teaching staff,non teaching staff, and students and also administrations department people every oneabout 5S and its importance and the way it works.The vision statement which has to be developed by the college must be related to having acontinuous improvement and sustain the implemented practices for good purpose for a longtime.The college can be divided into zones based on the floors that are the college has 4 floors anda basement. So it can be divided into 5 zones.These 5 zones can be further divided into certain subzones like:BASEMENT• Dining place• Hand washing Place• Canteen• Drinking water• Used plates disposed• Store for unused itemsGROUND FLOOR• Staff toilet• Director’s office• Dean’s office• CAA office and Staff room• Reception• Admissions and OperationsFIRST FLOOR• Toilet• Library• Seminar Hall• Staff room• Other placesSECOND FLOOR• Toilet18
  19. 19. • Class rooms• Drinking water filter• Other spaceTHIRD FLOOR• Class rooms• Office room• Toilet• Drinking water Filter• Other spaceFOURTH FLOOR• Class rooms• Store room• Toilet• Drinking water filterApart from the floors college needs to also take the institute lift into consideration.After diving the whole institute into various zones and sub-zones it’s important to decideupon the date on which 5S will be implemented in a particular zone or in a particularsubzone. After deciding upon the dates it’s very important that the members in the institutetake a pledge that will make them realize the importance of 5S and will prevent them fromdiverting back to the old practices.Next to it is implementing all the phases of 5S one by one8.1 SEIRI-sorting:SEIRI is concerned with sorting the items and finding out the necessary and unnecessaryitems. This phase is mainly to identify the wastes in each zone’s and their subzones and toeliminate them. This would reduce the space utilization in the college and also will createmore clean and neat environment.The implementing of this phase has to undergo the following steps:• Look at all the parts of the college at each and every subzone and identify the itemswhich are not needed and are not necessary.• Develop a criteria and a particular way of disposing the products.19
  20. 20. • Take photographs wherever it is necessary for checking purpose.• The items are kept by tagging them with different colors. This visual display gives theadvantage of finding out the unnecessary items very easily.• Red tag is been used to ask the following questions: Is the item needed? If it is needed, is it needed in that much amount of quantity? If it is needed, how frequently it is been used? If it is needed, should it be kept here? Who is ultimately taking care for this item? Are there any other not-needed items cluttering the workplace? Are there any materials left on the floor with no use?• Finding an area to keep all the red tagged items.• If there is certain confusion with a particular item regarding whether it is necessaryor not than tag the particular item with some other color and keep it away in a holdingarea.• Classify the items in the subzones based on the frequency they are been used, in theway such that the items that are been used more frequently are kept near the hands andwhich are used very rarely can be kept a bit away from hands.• All the unnecessary items can be kept in the stores room in an organized way.• The store place must be very well marked so that the items can be easily visible.• Responsibility should be given to a particular person to look after the stores room.• The items kept in the store should be kept for some months and if they are not beenused within that time limit then they should be disposed off.• Someone should be kept to have check on the stores in regular level.• Take “after” photographs to compare with the earlier situation.20
  21. 21. 8.2 SEITON- set in order:SEITON is concerned with keeping the necessary items in correct place so that they can beeasily accessed. In this phase every necessary items are kept in a good order and focus onmore effective and efficient way of using the storage space.For implementing this phase college needs to undergo the following steps:• To make sure that all unnecessary things are eliminated from the college.• As per the requirement the items are kept according to their frequency of usage.• Take “before” photographs for comparing it later• All the members in the college should answer the questions: What do I need to do my job? Where should I find the required item? How many of these items are really needed?• Use 5Whys to decide the exact location of each item• Inform everyone in the college about the items so that anyone can find it easily.• The clear list of items and their locations are listed down and kept in lockers andcabinets.• Each drawers, lockers, cabinets should be labeled properly with the name of the thingkept in it.• Use labels, color codes to identify the location of the items and use index forindicating the place for files, records and drawings.• Different lines of different colors give different indications.• Take photographs “after” to have an analysis of the improvement.• Complete evaluation can be made by appointing a person in the college who hasknowledge regarding this field.21
  22. 22. 8.3 SEISO-shine:SEISO is concerned with keeping everything clean and cleaning everything in the college indaily basis and using this to inspect the defects in equipments.This step deals with not only cleaning the toilets, floors, classrooms, seminar hall, libraries,basement and other places but it is also concerned with cleaning the equipments that are beendaily used in the college like the computers, lift, fans, lights, AC’s so that these equipmentcan perform in the best possible way for a long time without getting breakthroughs.The steps to be followed for implementing this phase are:Determine the cleaning TARGETSDetermine whom to assign for cleaning whatDetermine the cleaning methodStart the cleaning process8.4 SEIKETSU-Standardise:Seiketsu is concerned with creating visual controls and guidelines for keeping the college in agood organised way. The first three steps of 5S are executed by giving orders to others or byassigning other these deities, but seiketsu enhances these behaviours naturally into everyoneand makes those as their standard behaviour.This phase is mainly implemented to see that the above 3S’s are implemented in a proper wayand in daily basis.The steps involved in implementing this phase are:22
  23. 23. • To decide who is responsible for which particular activity with regard to thamaintaining the above 3S.• To prevent the members from returning back to their old practices and implementingthose duties into regular day to day activities.• Check how the 3S are well maintained.8.5 SHITSUKE-Sustain:Shitsuke is concerned with giving training to develop the discipline among all the membersof the institute that everyone follows the 5S standards, and it becomes as a part of their life.Implementing sustains needs to create:AWARENESS : create awareness about the 5 pillars to every member in the institute.TIME : Provide enough time to the members to adopt and implement the 5S.STRUCTURE : Structure for implementation of 5s activitiesSUPPORT : Support the efforts of everyone in terms of Satisfaction and ExcitementThis phase to check that the implemented 5S are been followed on daily basis and becomes apart of the daily activity of every member in the institute starting from the director to thestudents and even the cleaning staff.9. IMPLEMENTATION OF 5S IN DIFFERENT SUBZONES:9.1 Class Rooms:There are totally 17 class rooms in our college and there are many factors that have toconsidered while implementing 5S in class rooms. We can implement 5S in the class roomsby doing the following things:• The benches in the class rooms are divided in such a way that only 2 chairs can fitcomfortably. So 2 such benches can be joined together so that 4 chairs can fit. Thewhole class room can be divided into 2 rows and these rows are marked using yellow23
  24. 24. color, so that the tables don’t move out of the marked line. Each chair is kept inside ayellow color marked box. This marking and arrangement of tables and chairs in a lineis done so that they are kept in a well organized way and the class room looks neatand clean, apart from that it also helps both the teachers to concentrate on everystudent and also to students to look at the board easily.• The number of tables and chairs in every class room are extra in numbers and most ofthe time many of them are left unoccupied. College should look toward finding outthe number of tables required for each class and keep only those numbers of tables.Number of tables per class= total number of students/2Number of class rooms• Every class room must have a special place for keeping the CPU, KEYBOARD,MOUSE and files, all these can be differentiated by marking places for each of themand labeling them properly.• Each class rooms must have a dustbin so that students and even faculty can throw theunwanted things in the dustbin which will also have a visual display labeled as trash.• A box must be made near the board with a lock where the markers and dusters andother required items can be kept and the key of the lock can be given to the classCR’s.• The cleaning of the class rooms have to be done at a end of each day and it should becleaned as per the check list which has to be checked by someone who holdsresponsible for class rooms9.2 Toilets:24
  25. 25. Every floor of our college has a toilet. Except the faculty toilet in the ground floor thecondition for all other toilets are quite the same. Cleanliness of the toilets are very importantfor maintaining a goof educational environment and it also gives a good image to the college.• The toilets must be cleaned regularly that must be cleaned at least thrice in a day andshould be done based on the check list and this should be checked by someoneregularly.• Regular maintenance of the flushes and the exuash fans should be done to keep themin a proper functioning manner.• The cleaning items required to clean the toilets must be kept within the labeled placeand shouldn’t be kept haphazardly.9.3 FLOORS:The floors or the pavements or the pathway that connects the classrooms, offices and also thestairs which connects the different floors are very important part as a clean and neatpavement gives a very good image to the college.• Regular cleaning of these spaces should be done to keep it clean and it should beentered in the check list.• The work done must be looked upon by someone to keep the process without anyuntidiness.• The waste items on the floors must be properly disposed.9.4 OFFICE & STAFF ROOMS:25
  26. 26. The office rooms like Dean’s office, Director’s office, Account’s Office, CAA’s office,reception and other are to be kept in a well organised manner so that they look neat and cleanand also the staff members can find the required items easily without searching much forthem.• Every office and staffroom must have a dustbin of its own and should have a visualdisplay properly labeled.• Keep the desks neat and in organized way by keeping the correct thing in its correctplace by labeling the desk with names of items where which thing has to be kept.• The drawers and the cabinets should be labeled properly to make it easy for themembers to find the items, the items should be kept in the drawers and cabinets in amanner such that the more frequently used should be kept near the hand while theothers can be kept a bit inside.• Regular cleaning of the drawers and the cabinets must be done.• Leaning of the office rooms must be done based on a check list which must bemonitored by someone who will be responsible for cleaning of the staff rooms.26
  27. 27. 9.5 STORE ROOM:The store room plays very important role as all the items which are unwanted are been kept inthat room.• The items are to be kept with red tag, which shows the less importance of the items.• The items must be kept in an organized way.• The items in the store which have not been used for more than 2-3 months should bedisposed of.9.6 DINING PLACE:The dining place is the one where students and teachers and other staff members have theirlunch and breakfast. This place is taken very less care and remains very untidy. To improvethis place college management needs to ensure that:• The tables and chairs are to be kept in a organized way by marking lines within whichthe tables and chairs should be kept, in such a way that the chairs and tables don’tcome in the path of moving.• Keeping the place neat and clean and not throwing the wastes in the tables.• Visual display should be at every necessary point to make it clear for every one aboutthe different places of canteen, food, plates, hand wash etc.9.7 WASTE THROWING PLACE:The place where the used plates are kept turns very untidy after the lunch and breakfast.College must implement some techniques like:• If the food given to every student and the staff members are given on plates with aplastic cover, then they can throw the plastic covers in the dustbin allotted for thewaste covers and keep the plates in the plastic trays with rows, which would help tokeep the place neat and also to keep the used plates in an organized way.27
  28. 28. • The plastic trays which get filled with used plates must be removed and a new trayshould be kept in that place.• Regular monitoring of the place must be done to keep the arising defects away fromhappening.• Visual display must be there to make everyone understand it very easily about what isused for what.9.8 DRINKING WATER PLACE:In the basement the place where the water filter is been kept along with the glasses has to beimproved and worked upon. For the students and staff members it becomes very difficult toknow which glasses are been used and which are the unused glasses.• Special marks must be made with different colors to keep the used glasses and unusedglasses within the marked place only.• Keeping the water filter in the particular marked place.• The marked places must be labeled properly to know the correct thing.• Visual display for the drinking water must be there.• There has to be regular cleaning of the place and the glasses to keep it hygienic.28
  29. 29. • Regular checkup of the water must be done and should be monitored by someone on aregular basis.9.9 LIBRARY:The college library has around 350 racks and approximately 9000 books. It also has newspapers and magazines.• The racks must be labeled properly to give a clear understanding of the particularsubject books kept there.• A moving stool must be kept in the library so that short height people can reach thetop rack for taking books.• The news papers table must have specific labels for the particular newspaper.• The magazines should be kept in their respective places as per the labels.• The old news papers must be disposed of.29
  30. 30. • The desk in the library must be organized in a well manner so that each thing is keptin its place.• The extra items must be kept in the stores in place of keeping in the desk.• The books can be kept subject wise in alphabetical order so that it would be easy tofind the required book.9.10 SEMINAR HALL:The seminar hall is the one where all important placements and other presentations takeplace. It needs to improved upon and worked upon.• The chairs for the delegates and even the chairs for the students must be kept in theirplace in a proper way.• The CPU, keyboard, Mouse, Mike all needs to be kept in their respective places withmarking them correctly.• Seminar hall must be cleaned at regular intervals to keep it neat and clean.• Regular monitoring should be done using check sheets for the cleaning work done inthe seminar hall by a responsible person.• The AC coolers must be kept in a maintained way.9.11 EQUIPMENTS:The various equipments used in the college are like the lights, fans, AC’s,computers, projectors, lifts etc.• Proper time to time maintenance must be done for all the equipments for keepingthem in good functioning process.• Not only the outer surface of the equipments should be cleaned but even the insideportion of every individual equipment must be cleaned from time to time.• The old outdated equipment must be disposed off and must be replaced by newequipments to have good performance from them30
  31. 31. 10. CHECK LIST:Date: Work Area:Auditor: Total Score: Prev. Score: Present. Score:5S No. Item DescriptionScoring Scoring0 1 2 3 4 0 1 2 3 41.Sort1Files orRecords No Additional files are there2 Files/Records All Files & Records are regularly used3 Visual controlAre all unnecessary items can be simplyidentified4Procedures fordisposal Document procedures for elimination of excess5 Regular check Regular check of stores2.Stabilize6AreaidentificationThere are labels to indicate dedicated storageareas7Location andpartidentificationAll locations are clearly identified and the filesin these locations are labeled8QualityindicatorsThere are clear indications of all files that are in& out9Demarcationlines Separation of documents clearly identified10UnneededRecordsUnneeded Records are clearly identified andremoved3.Shine11DifferentplacesWhether different places are always clean andArranged12 Files Files are kept without dust31
  32. 32. 13Cleaning andchecking Cleaning is done based on a checklist14CleaningresponsibilitiesThe responsibilities for cleaning & checking aremaintained by one.15HabitualcleaningGeneral cleaning and keeping the workplacetidy.4.Standardize16 Ventilation The air is clean17 LightingThe location and intensity of lighting areadequate18Avoidance ofdirt Emphasis is placed on the avoidance of dirt.19The first 3-5SsThere is a documented system for cleaning upthe work area20 Uniforms Whether all are in uniform5.Sustain21 Rules Rules are documented, shared and implemented22 Interaction ofpeople College staff and students23 Punctuality Whether all are punctual to college24College rulesand proceduresThe college rules and regulations aredocumented and understood by the employees25Observation ofrules andproceduresThe college rules and regulations are respectedand followed by all the membersTOTAL11. CAUSE AND EFFECT DIAGRAM:For ever defect and effect there is a particular cause, because of which the affect takes place.The cause and effect diagram shows the relations between the cause and its effect. Thisdiagram will help the college to know the causes and also to improve the quality of theinstitute.51 3 62 478 11 1232QUALITYIMPROVEMENTRECORDSFILES&CABINETMEN
  33. 33. 10 13 159 14This diagram shows the causes for quality improvement, the 6 different causes.The sub causes for these main causes are been numbered which are listed as per theirrespective numbers as:1-Team lead2- Interest3-Personal files4-Separations5-Available6-Maintenance7-Missed Records8-Improper Inspection9-Time consumed10-Improper scheduling11-Confidentiality12-Arrangement13-Shelves14-cabinets15-classroomsThus the cause and effect diagram has helped in making the process standardize and also toanalyze the cause of the problem and for coming up with better ideas to get better results.33ENVIRONMENTSPECIFICATIONWORK METHOD
  34. 34. 12. CONCLUSION:Thus from looking at the benefits of implementing 5S in the college, the institute must looktowards implementing 5S in the college for having a organized and proper place foreducation. This would also improve the working of each individual as the implementationwill make their work easier and it will become easy for them to locate the items they requireat the correct time. The implementation of 5S in the college will improve its effectiveness andalso give a create image in the eyes of the parents, upcoming students and also recruiters andother bodies.34
  35. 35. BIBLIOGRAPHY:• Dr. R.K. Suresh and K.Pandian “Total Quality Management” of Sooraj Publications,Chennai- 600010, I Edition• K.Shridhara Bhat “Total Quality management”, Himalaya Publication House.• Lonnie Wilson “How To Implement Lean Manufacturing”, Mc Graw Hill• Debashis Sarkar “5S for service organizations and offices”.• Durlabhji, S.G. and M.R. Fusilier, 1999. The empowered classroom: Applying TQMto college teaching,Manag. Serv. Qual., 9(2): 110-115.• Fullan, M., 1993. Change Forces, Falmer, London.• Ho, Samuel K., Cicmil, Svetlana and Fung, Christopher K. “The Japanese 5-Spractice and TQM training.” Training for Quality 3, no. 4 (1995): 19-24.• Osada, Takashi. 1991. The 5S’s: five keys to a total quality environment. Tokyo:Asian Productivity Organization.•Journal35
  36. 36. • J.Michalska-Cwiek,”The quality management system in education-implementationand certification”, Dec-2009, Volume 3 Issue 2, JAMME.Websites:• http://books.google.co.in/books?id=Z7ZsEiVzmakC&pg=PR12&lpg=PR12&dq=implementation+of+5s+in+service+sector&source=bl&ots=q7oJRQ6aUT&sig=qwj-Q7_d3-BPUNgyqjSg• http://www.gbrc.jp/journal/abas/pdf/ABAS8-4.pdf• http://www.leanjourney.ca/Preview/Preview-TheConsultantsGuideTo5S.pdf• http://www.plant-maintenance.com/articles/5S.pdf• http://www.destinationinfinity.org/2009/03/29/the-japanese-concept-of-5s/• http://en.wikipedia.org/wiki/5S_(methodology)• http://guturgu.posterous.com/5s-japanese-concept-of-workplace-improvement-96641• http://apiems.net/archive/apiems2010/pdf/TQ/544.pdf• http://www.iaeng.org/publication/IMECS2010/IMECS2010_pp1863-1867.pdf• http://www.miti.gov.my/storage/documents/f71/com.tms.cms.document.Document_697e972bc0a81573103110318bd8e4fb/1/QE%20%20Step%20by%20Step%20Implementation.pdf• https://ojs.lib.byu.edu/spc/index.php/JEAL/article/viewFile/8787/8436• http://www.allbusiness.com/labor-employment/labor-relations-labor-unions/11465832-1.html• http://5s-housekeeping.blogspot.in/• http://www.training-management.info/5s.htm• http://envision-hc.com/jan_2003_e.pdf• http://www.avci-lean.com/5S_philosophy.pdf• http://tenstep.fr/01_Publique/90.3_EspaceDeLaQualite/Anglais/700TheBasicsOfThe5SPractice.pdf• http://quality.dlsu.edu.ph/trainings/5s_0506.pdf• http://sguin.academia.edu/bov/Papers/145185/Total_Quality_Management_in_Global_Education_System_Concept_Application_and_Implementation• http://maxwellsci.com/print/ajbm/v2-9-16.pdf36
  37. 37. • http://www.lean.org/FuseTalk/Forum/Attachments/Five%20S.doc• http://www.slideshare.net/snbagh1008/logistics-and-supply-chain-management• http://www.hsa.edu.pk/academics/Super%205SGood%20House%20Keeping%20Japanese%20Best%20Practices%20and%20Lean%20Management%5B2%5D%5B1%5D.doc• http://www.scribd.com/doc/6948594/5S• http://undpgefsteel.gov.in/5SANDLEANMFG/tabid/151/Default.aspx• http://www.scribd.com/doc/51035208/The-5S-Methodology-as-a-Tool• http://qsys.co.in/house-keeping.html• http://myweb.arbor.edu/rlewis/mgt607/dissert.htm37

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