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The Strategic PMO - Beyond On-Time/On-Budget

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In this presentation excerpt from the original webinar, Forrester's Margo Visitacion, VP & Principal Analyst, and PowerSteering's Susan Go, PPM Solution Consultant, reveal how a top-down, program management approach helps overcome the most common process challenges facing PMOs aspiring to become a strategic partner of the business.

View the full recording to learn how to:

-Structure the PMO to achieve strategic business results

-Create explicit linkages between projects & strategy

-Rebalance the portfolio in response to business changes

-Measure the PMO's contribution to business objectives

-Select PPM tools that create efficiency, not overhead

Published in: Technology, Business
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The Strategic PMO - Beyond On-Time/On-Budget

  1. 1. The Strategic PMO: Beyond On-Time/On-Budget Presenters:  Margo Visitacion, VP & Principal Analyst, Forrester  Susan Go, PPM Consultant, PowerSteering Software Welcome! Thank you for joining us. View the full presentation. Or Contact Us PowerSteering Software www.powersteeringsoftware.com 1-866-390-9088
  2. 2. Business-Driven PPM Customers IT Governance New Product Development Business PMO Performance Improvement
  3. 3. Presenters Margo Visitacion VP & Principal Analyst Forrester Research, Inc. Susan Go PPM Solution Consultant PowerSteering Software
  4. 4. © 2011 Forrester Research, Inc. Reproduction Prohibited4
  5. 5. © 2011 Forrester Research, Inc. Reproduction Prohibited5 PMOs are an essential element in delivering value….. Placement, support and tooling can make or break PMO effectiveness
  6. 6. © 2011 Forrester Research, Inc. Reproduction Prohibited6 Establishing value from the start Using the PMO as the change agent Recommendations Agenda
  7. 7. © 2011 Forrester Research, Inc. Reproduction Prohibited7 PMOs in 2011 must be part coach, part mentor, part therapist, but most of all they must LEAD with the right focus
  8. 8. © 2011 Forrester Research, Inc. Reproduction Prohibited8 Business needs speed  Fierce competition  Empowered customers and end users  The need to move fast and be right We need to deliver programs and enable change without waste
  9. 9. © 2011 Forrester Research, Inc. Reproduction Prohibited9 PMOs must shift into high gear 75% 72% 60% PMOs that focus on project management PMOs that focus on methodology management PMOs that focus on portfolio management
  10. 10. © 2011 Forrester Research, Inc. Reproduction Prohibited10 #1 challenge that PMO face - Yes 60% No 40% Business' understanding of project management PMO in the IS /IT group 217 respondents Yes 59% No 41% Business’ understanding of project management PMO in the IT Operations 69 respondents Question: What is the greatest challenge faced by your PMO? Base: 693 PMO professionals Source: April 2011 Global Project Management Office /PMI Online Survey
  11. 11. © 2011 Forrester Research, Inc. Reproduction Prohibited11 Establishing value from the start Using the PMO as the change agent Recommendations Agenda
  12. 12. © 2011 Forrester Research, Inc. Reproduction Prohibited12 There are many options – principles, approaches and methodologies • Framework of suggested practices • Very scalable • Emphasizes “what” to do PMBOK • UK government methodology for project management • Emphasizes roles, themes and practices PRINCE2 • Short delivery cycles • Manages change very well • MUST have customer input to be successful Agile – SCRUM • Value driven approach • Continuous optimization • Methodology agnostic LEAN principles
  13. 13. © 2011 Forrester Research, Inc. Reproduction Prohibited13 Establishing value from the start Using the PMO as the change agent Recommendations Agenda
  14. 14. © 2011 Forrester Research, Inc. Reproduction Prohibited14 In closing……  People don’t want to fail – but are often afraid to stick their necks out – Create a safe space to develop practices and LISTEN without JUDGEMENT  Get real – project management is not something slapped on top of delivery activities – It’s a profession that supports, not supersedes other practices  Get visible – top down support and mandate is critical  Use the community to build a flexible, adaptable approach  Keep it strategic, don’t get down in the weeds
  15. 15. October 6, 2011 The Strategic PMO: Beyond On-Time/On-Budget
  16. 16. Moving Beyond On Time/On Budget Have you ever killed a project that was on target, ahead of schedule and under budget?
  17. 17. Results - Centric CIO / Executive Management “I don’t know when to expect revenue and payback and you’re asking for money?” Executive Sponsors / Approvers “You’re asking me to approve projects with no clear business case or priority.” PMO/Portfolio Manager “Why are we getting asked to make cuts? All of our projects are on-time & on-budget. ” Resource Manager “I don’t have enough resources to staff all of our high priority projects!” Project- Centric Project Manager “Don’t bother me with status, I have a milestone to meet!” The Symptoms of “Bottom-Up” 17
  18. 18. Top-Down Bottom-Up Strategic Tactical Results-Oriented Cost-Oriented Portfolio-Centric Project-Centric Knowledge Sharing Time Tracking User Adoption User Compliance Time to Value Big Bang Drive “Top-Down” Portfolio Value
  19. 19. Model Strategy Into Objective/Programs
  20. 20.  Model your organization’s strategy into PMO goals • Create explicit linkages between programs & strategy  Translate into an effective portfolio selection process • Rebalance the portfolio in response to business changes  Measure what matters most • Quantify the PMO’s contribution to business results Beyond On-Time/On Budget: 3 Strategies
  21. 21.  Model your organization’s strategy into PMO goals • Create explicit linkages between programs & strategy  Translate into an effective portfolio selection process • Rebalance the portfolio in response to business changes  Measure what matters most • Quantify the PMO’s contribution to business results Beyond On-Time/On Budget: 3 Strategies
  22. 22. Measure Business Value
  23. 23. Want more? Margo Visitacion VP & Principal Analyst Forrester Research, Inc. +1 609.314.6745 mvisitacion@forrester.com www.forrester.com Susan Go PPM Solution Consultant PowerSteering Software 703-707-9888 sgo@psteering.com www.powersteeringsoftware.com View the full presentation now. Or Contact Us PowerSteering Software www.powersteeringsoftware.com 1-866-390-9088

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