SlideShare a Scribd company logo
1 of 14
Conduct an Appraisal
Conduct an Appraisal
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
By the end of the Power Hour you will be able to:
Identify the characteristics of effective appraisals
Describe a useful structure for the appraisal
discussion
Recognise the skills of effective
appraisals.
Suggest how appraisals can be
followed up to maximise their
impact.
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Characteristics of Effective Appraisals
Effective
Appraisals
Fair
Cover whole
job
Cover whole
period
Equal input
from both
parties
Confidential
Constructive
Past and
future
focussed
Open-
minded
Structured
Not rushed
Are
followed up
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Structuring an Appraisal Conversation
•Putting the individual at
ease
•Building rapport
•Explaining what will happen
Introduction
•Review performance
against previous objectives,
standards or competences
•Review of WHOLE period
•Presentation of evidence by
both parties
•Two-way discussion to
explore & understand
viewpoints
Past
Performance •Discussion of business/team
objectives and goals for the
coming year
•Identify the individual's own
career aspirations
•Agreement of any gaps in
performance that need to
be addressed
Future Plans
•Setting development
objectives to address gaps
and move towards
aspirations
•Allocation of specific duties
•Agreeing review dates for
follow up
•Completion of paperwork
Next Steps
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Tips for Each Stage
Introduction
Past
Performance
Future Plans
Next Steps
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Tips for Each Stage
Introduction
Past
Performance
Future Plans
Next Steps
• Say thank-you
• Check that the other person is comfortable
• Explain that the purpose of the meeting is:
 to have an open and honest conversation about performance and
behaviours demonstrated
 to identify strengths and development areas in terms of
performance and behaviours
 to agree a development plan
• Explain how long the meeting will be, its structure, and what the outputs
will be
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Tips for Each Stage
Introduction
Past
Performance
Future Plans
Next Steps
• Find out how the individual feels the last
6/12 months have gone
• Ask them what has gone well/what are
they proud of
• Ask them what has not gone so well or
what difficulties they have faced
• Provide feedback based on your own
observations or other evidence
• Engage in a two-way discussion about this
evidence and the reasons for it
• Explore reasons for any differences of
opinion
• Make notes about what is said and
specific examples that are shared
• If appropriate, agree performance ratings
for each area
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Tips for Each Stage
Introduction
Past
Performance
Future Plans
Next Steps
• Explain the goals/plans/objectives of
the department/business, and what
this means for the individual
• Highlight any areas of
underperformance that need to
addressed
• Ask the individual about their career
aspirations, or things they would like
to do
• Prioritise development areas based
on relevance to the business
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Tips for Each Stage
Introduction
Past
Performance
Future Plans
Next Steps
• Agree 3 or 4 specific (SMART) development objectives
• Assign responsibilities and deadlines and review dates
• Agree when the paperwork/forms will be signed off by
both parties
• Complete the paperwork/forms
• Put review dates in your diary
• Review development actions and modify them if
necessary
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Key Appraisal Skills
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
3 Golden Rules
1. Praise should be given and concerns should
be addressed as soon as they occur, as
2. Performance appraisal is just PART of
performance management, so
3. There should be NO SURPRISES at an
appraisal.
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Set SMART Development Goals
SMART
Goals
Specific
Measurable
Achievable
Relevant
Time Bound
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Make it Work at Work
What are you going
to DO as a result of
this Power Hour
Session?
Conduct an Appraisal
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
These slides have been produced as an optional
resource to support a Bite-Size Training session on this
subject.
A full set of materials, including detailed Session
Leader’s Guide, Delegate Workbook and supporting
activities can be purchased from our Training Shop
Our Training materials are licence-free, but are for use
by the purchaser only.
They CANNOT be passed or sold on.

More Related Content

More from Power Hour Training (13)

Qualify customers
Qualify customersQualify customers
Qualify customers
 
Overcome objections
Overcome objectionsOvercome objections
Overcome objections
 
Handle complaints
Handle complaintsHandle complaints
Handle complaints
 
Customer service
Customer serviceCustomer service
Customer service
 
Telephone communication
Telephone communicationTelephone communication
Telephone communication
 
Run effective meetings
Run effective meetingsRun effective meetings
Run effective meetings
 
Plan your time
Plan your timePlan your time
Plan your time
 
Motivate and engage people
Motivate and engage peopleMotivate and engage people
Motivate and engage people
 
Manage the impact of change
Manage the impact of changeManage the impact of change
Manage the impact of change
 
Handle difficult people
Handle difficult peopleHandle difficult people
Handle difficult people
 
Assert yourself
Assert yourselfAssert yourself
Assert yourself
 
Magic Minutes From Power Hour Delegate
Magic Minutes From Power Hour   DelegateMagic Minutes From Power Hour   Delegate
Magic Minutes From Power Hour Delegate
 
Magic minutes from power hour delegate
Magic minutes from power hour   delegateMagic minutes from power hour   delegate
Magic minutes from power hour delegate
 

Recently uploaded

Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditNhtLNguyn9
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 

Recently uploaded (20)

Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal audit
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 

Conduct an appraisal

  • 2. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 By the end of the Power Hour you will be able to: Identify the characteristics of effective appraisals Describe a useful structure for the appraisal discussion Recognise the skills of effective appraisals. Suggest how appraisals can be followed up to maximise their impact.
  • 3. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Characteristics of Effective Appraisals Effective Appraisals Fair Cover whole job Cover whole period Equal input from both parties Confidential Constructive Past and future focussed Open- minded Structured Not rushed Are followed up
  • 4. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Structuring an Appraisal Conversation •Putting the individual at ease •Building rapport •Explaining what will happen Introduction •Review performance against previous objectives, standards or competences •Review of WHOLE period •Presentation of evidence by both parties •Two-way discussion to explore & understand viewpoints Past Performance •Discussion of business/team objectives and goals for the coming year •Identify the individual's own career aspirations •Agreement of any gaps in performance that need to be addressed Future Plans •Setting development objectives to address gaps and move towards aspirations •Allocation of specific duties •Agreeing review dates for follow up •Completion of paperwork Next Steps
  • 5. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Tips for Each Stage Introduction Past Performance Future Plans Next Steps
  • 6. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Tips for Each Stage Introduction Past Performance Future Plans Next Steps • Say thank-you • Check that the other person is comfortable • Explain that the purpose of the meeting is:  to have an open and honest conversation about performance and behaviours demonstrated  to identify strengths and development areas in terms of performance and behaviours  to agree a development plan • Explain how long the meeting will be, its structure, and what the outputs will be
  • 7. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Tips for Each Stage Introduction Past Performance Future Plans Next Steps • Find out how the individual feels the last 6/12 months have gone • Ask them what has gone well/what are they proud of • Ask them what has not gone so well or what difficulties they have faced • Provide feedback based on your own observations or other evidence • Engage in a two-way discussion about this evidence and the reasons for it • Explore reasons for any differences of opinion • Make notes about what is said and specific examples that are shared • If appropriate, agree performance ratings for each area
  • 8. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Tips for Each Stage Introduction Past Performance Future Plans Next Steps • Explain the goals/plans/objectives of the department/business, and what this means for the individual • Highlight any areas of underperformance that need to addressed • Ask the individual about their career aspirations, or things they would like to do • Prioritise development areas based on relevance to the business
  • 9. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Tips for Each Stage Introduction Past Performance Future Plans Next Steps • Agree 3 or 4 specific (SMART) development objectives • Assign responsibilities and deadlines and review dates • Agree when the paperwork/forms will be signed off by both parties • Complete the paperwork/forms • Put review dates in your diary • Review development actions and modify them if necessary
  • 10. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Key Appraisal Skills
  • 11. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 3 Golden Rules 1. Praise should be given and concerns should be addressed as soon as they occur, as 2. Performance appraisal is just PART of performance management, so 3. There should be NO SURPRISES at an appraisal.
  • 12. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Set SMART Development Goals SMART Goals Specific Measurable Achievable Relevant Time Bound
  • 13. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Make it Work at Work What are you going to DO as a result of this Power Hour Session?
  • 14. Conduct an Appraisal Http://www.power-hour.co.uk – Bite Size Training Materials 2013 These slides have been produced as an optional resource to support a Bite-Size Training session on this subject. A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop Our Training materials are licence-free, but are for use by the purchaser only. They CANNOT be passed or sold on.