Mpathe

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UXDi MpathE

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Mpathe

  1. 1. Friday, October 11, 13
  2. 2. MPATHe is a peer-to-peer support platform for patients and curious minds to safely share health experience & information. Friday, October 11, 13
  3. 3. Our mission is to demystify healthcare procedures and terminology, giving users the power to make informed decisions. Friday, October 11, 13
  4. 4. KEY SCREENS AND FEATURES Friday, October 11, 13
  5. 5. KEY SCREENS AND FEATURES Friday, October 11, 13
  6. 6. KEY SCREENS AND FEATURES Friday, October 11, 13
  7. 7. KEY SCREENS AND FEATURES Friday, October 11, 13
  8. 8. DEFAULT PAGE & PREVIEW STATE 2 1 1 Browse 2 Profile A customized page for users to add/ edit medication + reminders, trending topics and newsfeed. 3 3 Symptoms Symptom checker where users can pin-point problem areas and interact with diagnostic tools.4 4 Medications Medication database includes general definition, drug class, common names & pregnancy risks. 5 5 Conditions Browse through the database of chronic illnesses, pre- existing health conditions and other health information 6 6 Community A place where users interact and share their medical experiences with each other. Friday, October 11, 13
  9. 9. PLANNING Friday, October 11, 13
  10. 10. DESIGN RESEARCH Friday, October 11, 13
  11. 11. PARTICIPATORY DESIGN CARD SORTING Friday, October 11, 13
  12. 12. PARTICIPATORY DESIGN CARD SORTING Friday, October 11, 13
  13. 13. PERSONAS Friday, October 11, 13
  14. 14. CONCEPTUAL IDEATION Friday, October 11, 13
  15. 15. SCENARIOS Method: We ideated and sketched out possible user scenarios by analyzing various patient types from our user research. User Pool: Discharged patients, hypochondriacs, caregivers, parents, students, health professionals, etc. Core Behaviors: Concise and trusted references, peer-to-peer advice, quick and easy to use, straightforward, clutter-free, pleasant to use. Opportunities Identified: P2P community network, reminders for health related activities, web- based or mobile application Friday, October 11, 13
  16. 16. Method: We created a survey and received over 40 responses from the internet and 10 from in person. We asked individuals about their health information and what they search when visiting a health website such as WebMd, mayo client and Meddik. Findings: Out of the 50 responses many people did not want to be contacted again for a follow up interview. Some were confused about their medical condition. They found websites to be non beneficial. Opportunities Identified: Create a trusted peer to peer platform that allow users to exchange information about their health condition. Also, to make a mobile app which users can easily find information about their health needs. DESIGN HYPOTHESIS ITERATION 1 Friday, October 11, 13
  17. 17. Method: We contacted new users and tested out the first iteration. We asked them another set some question being more directed to their needs on a health website and what they disliked Findings: Most of the user preferred using a desktop and not a smartphone. They were more comfortable reading health information at home and not in public. Users felt comfortable to engaged on peer to peer sharing before contacting a doctor about health question. Opportunities Identified: Create a simple navigation so user aren’t overwhelm. DESIGN HYPOTHESIS ITERATION 2 Friday, October 11, 13
  18. 18. Method: We created a prototype in Axure that captured the experience of our website. Awareness: Awareness of the features and out the users interact with them Set up and first run First time experience - setting up an account - able to search for symptoms, conditions, and medicine quickly Core product experience -Finding a peer with your same health concerned -Suggestion of a local clinic or physician -Searching for medical condition DESIGN ITERATION PROTOTYPE Friday, October 11, 13
  19. 19. DESIGN SPECIFICATIONS Friday, October 11, 13
  20. 20. Start on Home Start on Home Start on Home Search “Warfarin” Results Options Selects diet Seach “bed sore” Information Results Select Option Clicks on symptom checker Choose Symptoms Name Age Gender Self/Other Select related factors View possible causes Option View associated factors Forum Select Forum Infor integrated yes No :) Summary of user Suggestion page Physicians Clinics/Hospitals Types message question Forum Results Exercise rountine videos inforgraphic on causes & treatment Picks recipe from user suggestion Tries diet/recipe for a week Tries suggested exercise Results generated Click Rx tab Tips Tools Diets Comments/Tags Retrieve answer Hypochondriac Henry Connie the Caregiver Discharged patient Paul Still concerned USER FLOW Friday, October 11, 13
  21. 21. COMPETITIVE ANALYSIS “hard to use” “too cluttered” “too much information” “time consuming” “dense information” “time-consuming” “unpleasant experience” Friday, October 11, 13
  22. 22. HOME PROFILE Rx SYMPTOMS BASIC INFO name age sex self/other CONDITIONS PALS BASIC INFO name age sex self/other A-Z DRUG LIBRARY SEARCH CAL PILL BOX TOPIC BOOKMARKS SEARCH TOPIC CONTENT SITE MAP Friday, October 11, 13
  23. 23. FUTURE PLANS diet-specific meal suggestions improved calendar integration personal health timeline chat support Friday, October 11, 13
  24. 24. THANK YOU! Rafaela Laus & Chhunpora Rith General Assembly UXDI Fall 2013 Friday, October 11, 13

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