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Organisations tasked with delivering frontline support are fine tuning action plans to help prepare people ahead of the full service roll out of Universal Credit, which is set to accelerate this October.
Local authorities and housing associations can learn from peers who have already moved on to Universal Credit full service. Understanding the operational challenges faced during the transition period, and the strategies employed to deal with them, could make all the difference to a successful roll out.
Guest speakers from Aster Group housing association and Croydon Council shared how they've helped their customers move over to full service Universal Credit and how Policy in Practice's Benefit and Budgeting Calculator has helped.
For further information visit www.policyinpractice.co.uk, email email@example.com or call 0330 088 9242.