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Understand the impact of Universal Credit on rent collection

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View the slides from this Policy in Practice webinar to hear guest speaker Bill Irvine, UC Advice & Advocacy, in conversation with Deven Ghelani and Zoe Charlesworth.

They discuss:

Universal Credit
- Rollout update
- The impact on rent arrears
- Recent policy changes
An interview with Bill Irvine and Zoe Charlesworth
- The current challenges facing social landlords
- The current challenges facing tenants
- How housing associations are meeting these challenges
Technology that can help

See how tenants are being hit as Universal Credit continues to roll out, what the latest policy updates mean for landlords and what practical steps that housing associations can take to help tenants and protect rental income.

For more information visit www.policyinpractice.co.uk, email hello@policyinpractice.co.uk or call 0330 088 9242

Published in: Data & Analytics
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Understand the impact of Universal Credit on rent collection

  1. 1. Policy in Practice Webinar: Understand the impact of Universal Credit on rent collection Wednesday 13 June 2018
  2. 2. Housekeeping • Audio check • Please ask questions • Polls and a survey • Finish by 11:30
  3. 3. We make the welfare system simple to understand, so that people can make the decisions that are right for them
  4. 4. Speakers Deven Ghelani Policy in Practice Bill Irvine Universal Credit Advice & Advocacy Zoe Charlesworth Policy in Practice
  5. 5. Agenda • Universal Credit • Rollout update • The impact on rent arrears • Recent policy changes • An interview with Bill Irvine and Zoe Charlesworth • The current challenges facing social landlords • The current challenges facing tenants • How housing associations are meeting these challenges • Technology that can help • Q&A with the audience
  6. 6. 666www.policyinpractice.co.uk Over to Deven
  7. 7. A fundamental aspect of both Local Housing Allowance and Universal Credit is that the payments go to the claimant not the landlord. DWP Full Service Survey • Just over a third of UC recipients were experiencing housing payment arrears and for 44 per cent, the situation had deteriorated between the two surveys. • One in three claimants in arrears in both waves said the situation had improved. • Two thirds (65 per cent) said they fell into debt after they made their claim for UC Universal Credit and rent arrears
  8. 8. Groups of claimants more likely to be in arrears were: • Those with a household income of less than £10,000. • Those with a long-term health condition. • Those renting from social landlords (council, local authority or housing association). • Those who have received an advance payment from Jobcentre Plus in the last three months • Those with an APA in place. Smith report: Arrears do stabilise with time at around 6%: a pattern of arrears accumulating Universal Credit and rent arrears Smith report: Arrears do stabilise with time at around 6% Not until week 13 do arrears fully stabilise and tenants begin to pay back arrears
  9. 9. Universal Credit: Recent changes Recent changes to Universal Credit should improve the situation • Ending 7-day wait • Two week HB run-on • Twelve month repayment of payment in advance • 63% taper & Living Wage • Universal Credit on the frontline • New guidance for staff to ensure that claimants in the private rented sector who have their housing benefit paid directly to landlords are offered that option when they join Universal Credit. • Protection for those losing out unfairly through transitional protection, including those losing the severe disability premium, with changing earnings or childcare costs, and protection for savers for 12 months. • Backed by PIPs ‘leading lights’ policy work ahead of the budget
  10. 10. 111111 Poll: What is the single biggest issue you face with Universal Credit rollout?
  11. 11. 121212www.policyinpractice.co.uk Over to Bill • The current challenges facing social landlords, their tenants and what the best housing associations are doing in response.
  12. 12. 141414www.policyinpractice.co.uk Over to Zoe • How can Policy in Practice’s Benefit and Budgeting Calculator help tenants and income managers?
  13. 13. 161616www.policyinpractice.co.uk Questions from the audience
  14. 14. Next steps Download Benefit and Budgeting flyer Download Universal Credit Roadmap Short survey: • We value your feedback • Ask questions or clarifications • Take another look at Benefit and Budgeting Calculator • Express interest in a further conversation with Bill / Zoe, via a face to face seminar on these topics
  15. 15. www.policyinpractice.co.uk Thank you Zoe Charlesworth zoe@policyinpractice.co.uk Bill Irvine bill@ucadvice.co.uk hello@policyinpractice.co.uk office 0330 088 9242

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