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It's hard for local authorities to be sure that support is reaching the households that need help the most. We know that 9 in 10 applications for a Discretionary Housing Payment (DHP) are successful, yet only 1 in 5 households that need a DHP apply. We help local authorities carry out a full needs assessment, as recommended by the DWP, using housing benefit data to create insights that will make council's DHP funds go further.
In this webinar we looked at levels of financial resilience and the need for Discretionary Housing Payments. We were joined by Ellie Kershaw, London Borough of Tower Hamlets, who spoke about how they spend DHP money in line with their local priorities and how they're raising awareness and increasing referrals from those in need.
View the slides to see how our LIFT Dashboard and Benefit and Budgeting Calculator helps LB Tower Hamlets to:
- ensure the consistency of help given by frontline staff
- reduce the time it takes staff to understand eligibility for a DHP
- evidence how well their DHP strategy is working
To find out more visit www.policyinpractice.co.uk, email firstname.lastname@example.org or call 0330 088 9242