Pointwest. Agility Defined.

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As a technology solutions provider, it’s in POINTWEST’s nature to innovate. Embracing
change, becoming agile -- this is how we do things, and it shows in the solutions we build. Know more about Pointwest, the largest fully Filipino-owned IT-BPO company that's blazing trails to the top.
www.pointwest.com.ph

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Pointwest. Agility Defined.

  1. 1. POINTWEST TECHNOLOGIES CORPORATION Agility Defined. © 2012
  2. 2. WHO WE ARE A Filipino-owned company in the Philippines where more than 800 IT experts ADAPT to the changing landscape of technology ANTICIPATE business-critical issues and obstacles CREATE and INNOVATE Cutting-edge IT solutionsTo deliver results that make YOU more competitive in the global market. We are Pointwest, and we are Agility Defined.
  3. 3. OPERATIONAL ACHIEVEMENTS 709 19.79 576 504 15.6 Headcount 466 Revenue (US$MM) 13.25 409 11.3 10.5 252 7.1 137 152 4.51 60 2.42 0.722003 2004 2005 2006 2007 2008 2009 2010 2011 2003 2004 2005 2006 2007 2008 2009 2010 2011 2003 – Established US subsidiary 2005 – Started BPO service in healthcare 2006 – Appraised at CMMI Maturity Level 3 Accredited under CBI by the Dutch Government 2007 – Made $10M in revenue with a headcount of 409 2008 – Started operations at the UP-Ayala Land Technohub Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl ICT Awards and Most Progressive Homegrown IT Service Company at the e-Services Awards 2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous year
  4. 4. GLOBAL NETWORK Oregon Minnesota Arkansas Atlanta New Jersey PHILIPPINESSingapore New Zealand Melbourne
  5. 5. CORE SERVICES SERVICE/ SOLUTION DEVELOPMENT PROCESSAPPLICATION DEVELOPMENT REQ APP APPLICATION CONVERSION CONSTRUCT TEST TRANSITION ENGG DESIGN APPLICATION MAINTENANCE APPLICATION TESTING PLAN DESIGN EXECUTE CERTIFY TURNOVERBUSINESS PROCESS OUTSOURCING HELP DESK ASSESS FIX DEPLOY REPORT REVIEW PPQA/ PPQA/ PPQA/ PPQA/ Verification Verification Verification Verification
  6. 6. CAPABILITY PROFILETechnology Practices Microsoft Java Testing Mainframe Mobile Foundation for Enterprise Services
  7. 7. SKILLS PROFILE: MICROSOFTVB6, ASP, XML/XSLT, HTML, JavaScriptVB.Net 2003/2005, ASP.Net 1.1/2.0, ADO.Net, C# Tools2005/2008/2010, Windows Forms API, Crystal ReportsSQL Server 7.0/2000/2005/2008, SQL Server Analysis Services, SQL Server Reporting DatabasesServices, SQL Server Integration Services. Oracle 8i/9i/10g, IBM DB2, Sybase SQLAdvanced Server Edition, Windows 2000/2003/2008 Server, Windows CE, Pocket PC &2000, Windows Mobile 5/6, Windows XP, Windows Vista, Windows 7 PlatformsCOM/DCOM/COM+, .Net Framework 1.1/2.0/3.5/4.0, MVC,WPF/Silverlight, Windows Communications Foundation (WCF), FrameworkCSLA.Net, Microsoft Foundation Classes, .Net Compact Framework, UIProcess Application Block, .Net Remoting API, AJAX, DevX, NUnitActive Directory Setup and Configuration, High-Availability Setup, ComplexMessaging/Message Brokers, Web Services, Integration with MS Project FunctionsServer, Integration with Excel/Word, Rule Engines, Workflow Engines
  8. 8. SKILLS PROFILE: JAVA/ OPEN SOURCEJSE (Swing/ AWT), JEE (JSP, Servlets, EJB, JAAS, JNDI, JNI, JDBC,HTML), Javascript, CSS, DOM, AJAX, XML/ XSLT; ApachePOI,JFreeChart, Jasper Reports, Crystal Reports, PHP5 Tools: WSAD, RAD, ToolsEclipseDatabases: Oracle8i/9i/10g, Sybase,MSSQL Server, UDB/ DB2,MySQLOS: Windows, Solaris, AIX, Linux DatabasesMiddleware/Interfaces: IBM Websphere, Weblogic, Tuxedo, & PlatformsOracle AppServer, Apache Tomcat, JBoss, Mobile applicationsMVC, MVCStruts, Spring, Hibernate, Ibatis, JUnit, Log4J, ORM Frame- FrameworkPortal Server Framework, Portlets, Liferay, IBM Workplace, worksSun Glassfish, GWT, JSF, MavenMessaging/Message Broker, Enterprise Service Bus, Web Services, Event-Driven Architecture, Rule Based/ Rule Engine, Workflow Engine, Sockets/ ComplexThreads, CORBA/ RMI, IBMMQ, Integration with SAP Netweaver, FunctionsMainframe Systems, IBM Maximo, Filenet, Payment Gateways
  9. 9. SKILLS PROFILE: SOFTWARE TESTING/ QAHP Tools (Quality Center, QuickTest Professional, LoadRunner,WinRunner), Compuware (QADirector, TestPartner), SilkTest,Selenium, OpenSTA, VSTS, Sharepoint, Whizible, Defect Tracking ToolsTools (JIRA, Bugzilla, Redmine, Mantis, TestTrack)Test Management, Test Planning, Test Case Analysis/ DesignDefect Management and Tracking, Manual/ Automated Functional Testing Services-------------------------------------------------------------------------------------------------System & Integration Testing, User Acceptance Testing, Production Support TestingFunctional, Regression, Scenario-based, Risk-based, End-to-endBusiness, Process Testing, Test Coverage and Traceability to StrategiesRequirements, Cross Browser TestingDomain: Utilities (Gas/ Electricity, Telecommunication), Transport (Airline,Trucking), PoS, HR, Banking, Healthcare (Insurance, Pharmacy Benefits Mgmt) Domain/ TechnologiesTechnologies: Oracle, MS SQL Server, MySQL, Web-based Applications in Javaand .Net, Platforms (Tuxedo, Citrix, Windows, Mainframe), Mobile applications
  10. 10. SKILLS PROFILE: MAINFRAMELanguage: COBOL (Ans Cobol, VS Cobol, Cobol II, Cobol VSE), Assembler,PL1, SAS, Focus, Easytrieve, QuickJob, RPG IV, RPG ILEBatch System: JCL, VSAM, ISPF-TSO, JES2/3, CA7 LanguagesOnline System: CICS, IMS DC, ADSO, NaturalDatabase: DB2, IMS, IDMS, Adabas Databases &Operating System: MVS, VSE, z/OS, OS400 PlatformsChange Management: Changeman, Panvalet, SCLM, Librarian, EndevorTesting Tool: Expediter, Intertest ToolsProduction Tracking: Netman, Tivoli, Remedy, PeregrineWeb-enablement of mainframe applications, Enterprise package Complexconversion/ upgrade, Interface with Java/ Microsoft technology, Functionsmessaging, Enterprise Integration as part of merger/ acquisition effort
  11. 11. SKILLS PREVIEW: MOBILE Pointwest is ramping up for enterprise mobility solutions! Databases & PlatformsHookApp, a social networking app for Metro Manila Flood Alert, the first and onlyhanging out and dating mobile application that gives you advanced flood warnings in Metro Manila ‘round the clock
  12. 12. VERTICALS/ INDUSTRIESTRANSPORTATION BANKING & UTILITIES HEALTHCARE RETAIL airline INSURANCE telecom pharmacy supplier mgmtAirport/ ground ops banking Billing benefit mgmt Contract mgmtAccounting Service request merchandising Online banking Clinical rulesFinance mgmt Fulfillment Mobile banking Formulary pricingHR Forecasting Remittance gas Drug utilizatione-Commerce distribution Integration with reviewSales & marketing Capacity planning investment InventoryTechnical ops Pipeline banking RFID/ bar code scan Operations trucking Billing Shipping insurance Business IntelligenceMarketingPricing Life / non life electric store managementFinance Claims mgmt POS systems Service requestHR/ payroll Underwriting E-commerce mgmtAsset mgmt Service request Metering marketingCapacity mgmt mgmt Billing Loyalty mgmt
  13. 13. SERVICE DELIVERY FULL SERVICE PARTNERED SERVICE CO-SOURCING MODEL Client Client ClientOnsite: Pointwest Representative Onsite: Domestic Partner Onsite: Client Manila Manila Manila Offshore Team: Pointwest Offshore Team: Pointwest Offshore Team: Pointwest
  14. 14. DELIVERY CENTERS 12th FloorCitibank Center Makati City 3rd & 4th Floors Alpha Building UP-Ayala Land Technohub Diliman, Quezon City
  15. 15. COMMUNICATION INFRASTRUCTURE
  16. 16. SECURITY MANAGEMENT International-standard Information Security Management System Non-disclosure agreements (clients and new hires) Extensive background and character reference check for new hires Access control and CCTV monitoring systems Password management Project-based clustering of resources Best practices - Masking of production data - Remote access of client environment using Citrix - Secured version control management of artifacts Virtual private network for client connectivity Site blocking
  17. 17. PARTNERSHIPS & ALLIANCESMicrosoft Registered PartnerIBM Partnerworld MemberAccredited under the Centre for the Promotion of Imports (CBI) of developingcountries of the Dutch GovernmentEuropean Chamber of Commerce of the PhilippinesAmerican Chamber of Commerce of the PhilippinesAustralian-New Zealand Chamber of Commerce PhilippinesBritish Chamber of Commerce of the PhilippinesCanadian Chamber of Commerce of the PhilippinesFrench Chamber of Commerce of the PhilippinesGerman Chamber of Commerce of the PhilippinesSpanish Chamber of Commerce of the PhilippinesPhilippines New Zealand Business CouncilKorean Chamber of Commerce Philippines IncorporatedPhilippine Software Industry AssociationPhilippine Chamber of Commerce and Industry
  18. 18. Know more about Visit our website and follow us on THANK YOU!

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