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CASE STUDY: Improved SAP R3 Printing Capabilities

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Learn how a southeastern US supermarket chain gained improved control, reliability, and functionality of its entire SAP printing fleet.

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CASE STUDY: Improved SAP R3 Printing Capabilities

  1. 1. CASE STUDY: Improved SAP R3 Printing Capabilities Plus Technologies LLC Company Confidential - Copyright 2011 2013
  2. 2. The Situation  Client: A supermarket chain  Approximately 200 stores in six southeastern states  Printer fleet of 100+ devices  The Printing Problem:  Native SAP R3 spooler limitations  Client Goals:  Improved control, reliability, and functionality of entire printing fleet  Cost savings Plus Technologies LLC Company Confidential - Copyright 2011 2013
  3. 3. Print Cost Drivers  SAP R3 relies on the limited native OS for printing. This causes multiple operational inefficiencies that cost time and money:       No confirmation of the printing function No print visible to the end user Limited threads can cause print bottlenecks. No automated fail-over No archiving of print jobs Complex administration Plus Technologies LLC Company Confidential - Copyright 2011 2013
  4. 4. The Solution: SAP Print Spooling and Management  OM Plus Delivery Manager is a certified print spooler for SAP R3.  OM Plus has maintained BC-XOM certification since 2001.  With OM Plus DM, users overcome the limitations of native spooling systems normally used by SAP systems. Plus Technologies LLC Company Confidential - Copyright 2011 2013
  5. 5. Addressing SAP Spooling Limitations  OM Plus DM has an answer for every problem caused by native SAP print spoolers.  OM Plus DM:        Confirms printing to the tray. Returns print job and printer status so users can view within SAP. Is multi-threaded to increase performance. Provides fail-over at print server, printer, and page levels. Provides an integrated archiving feature. Streamlines print administration saving time and resources. Eliminates the job request limit and increases performance. Plus Technologies LLC Company Confidential - Copyright 2011 2013
  6. 6. Upgraded SAP Spooling Outcomes  After implementation, client was able to confirm end-to-end printing from the SAP server all the way to the printer tray.  Increased reliability and functionality  Administration costs were reduced by taking advantage of OM Plus DM's error recovery tools to rapidly locate and recover from printing issues. Plus Technologies LLC Company Confidential - Copyright 2011 2013
  7. 7. More Print Solutions from Plus OM Plus DM = Delivery Manager + Advanced Delivery and Confirmation of Print Jobs (Spooler) + Management of queues + Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart, Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc. OM Plus FM = Fleet Manager + Consumable Management + Device Alerts + Device Meters OM Plus SM = Stat Manager + Analyze Printer Usage + Print Counts + Data Filters OM Plus RM = Report Manager + Electronic Report Distribution + Virtual Bursting + Archiving Plus Technologies LLC Company Confidential - Copyright 2011 2013
  8. 8. Support and Licensing  Multiple Licensing Pricing Models – Examples:     ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities  Free Customer Evaluation  30 Day Trials  Printing Support     Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals Plus Technologies LLC Company Confidential - Copyright 2011 2013
  9. 9. Plus Tech Contact Information  Telephone  Toll free in North America: 877-899-7587  Local: 937-847-0614  Email  Contactus@plustechnologies.com  Website  www.plustechnologies.com Plus Technologies LLC Company Confidential - Copyright 2011 2013
  10. 10. Plus Tech Contact Information  Telephone  Toll free in North America: 877-899-7587  Local: 937-847-0614  Email  Contactus@plustechnologies.com  Website  www.plustechnologies.com Plus Technologies LLC Company Confidential - Copyright 2011 2013

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