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De Bosch reis naar een social business Joachim Heinz

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De Bosch reis naar een social business Joachim Heinz

  1. 1. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Building the connected enterprise Joachim Heinz, Lead Team Social Business The Social Enterprise, Utrecht, 24.09.2014 1
  2. 2. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz - Selected web activities of the speaker www.joachimheinz.com www.storify.com/joachimheinz 2
  3. 3. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Introduction to Bosch XS XL M Bosch: +280.000 associates, +280 plants worldwide, 128 years history, business in automotive, industry, building, energy. 3
  4. 4. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Today market dynamics Source: BetaCodex – Organize for complexity The Taylor bathtub on market dynamics 4
  5. 5. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. The power of networks … New business models based on networks Network oriented start-ups re-define value creation Market leaders stumble Networking inside corporations 5
  6. 6. Guidelines Technology Organization PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Associates & Leadership 6
  7. 7. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Thinking in process optimization… 7
  8. 8. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Experience social business in our online city – first steps, support and much more to explore 8
  9. 9. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Learn about the business value with the #socbiz atlas – interactive map of best-practices 9
  10. 10. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Best practise: „InnoWeex“ Key: Managed online Idea campaign Objective: To find new ideas for exhaust sensors 300 colleagues 10 locations 2 weeks’ time 10
  11. 11. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Best practise: technical planning figures process Objective: To accelerate the “TPZ” core process Approx. 440 colleagues from 25 locations Key: Community w/ high transparency 11
  12. 12. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Best practise: Optimization of IT usage infrastructure Large stakeholder groups w/ global distribution Key: open, dialog-based communication Objective: To reduce costs in the field of IT infrastructure use 12
  13. 13. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Growing adoption 1 year after launch: ~ 16.500 communities, 80% of them are open  transparency! 13
  14. 14. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz The miracle of #socbiz maturity… The thought model: Capability leads to a result. Results depend on maturity. 14
  15. 15. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Maturity: Where does the company stand? Level 3 optimization Income & cost Level 2 implementation Process optimization Level 1 pioneering work Acceptance & satisfaction Results levels Development dimensions Bosch Group maturity level Interest Culture Processes Leadership Vision & strategy Measurement Resources Detailed maturity level: Leadership 15
  16. 16. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz A “social” organization like a brain. Networked. Intelligent. Adaptable. Fast. The next step… 16
  17. 17. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz Hierarchical and network structures in one org-system to deliver both efficiency and agility: the “dual org” company 17
  18. 18. Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Mile stones on the road to become an Enterprise 2.0. 2012 5.12 2013 8.13 2014 3.14 Start pilot phase Bosch Connect: 25 use cases Kick off E2.0 phase 1: platform Go live Bosch Connect with 40,000 users Kick off E2.0 phase 2: agile teams Start pilot phase agile teams: 15 “pilots” 18
  19. 19. Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. Outlook: what’s in the pipeline and where do we stand? Independent solutions Limited functions Participatory approach Corporate network, broad functions Below the radar Experiences first use cases Company-wide launch Support from the executive management First best practices Optimizing the platform and usage Increasing strategic awareness Interweaving with business operations Dynamic, needs-based platform First opening for external stakeholders Strategy- oriented Integration into business operations Business critical Continuously improved platform All associates are involved Open for external stakeholders Organizational development on a new level “Social” is how we do business Sources: Dachis Group, The Community Roundtable, n:Sight, Frank Schönefeld, Emanuele Quintarelli, Group7 Consulting, Lee Ackermann Pioneer phase Pilot phase Introduction Professional- ization Business integration Enterprise 2.0 Maturity of the company Time We are here 2011 2014 19
  20. 20. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. @joachimheinz THANK YOU! @joachimheinz de.linkedin.com/in/joachimheinz/ joachim.heinz@de.bosch.com 20

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