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Towards a Digital Society English


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Towards a Digital Society English version

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Towards a Digital Society English

  1. 1. A  Platform  for  Citizen  Engagement  and  Economic  Growth  
  2. 2. ¡  Word  from  the  New  Brunswick  Information  and   Technology  Council;   ¡  Presentation  of  the  members  of  the  Digital  Society   recon  mission;     ¡  Review  of  the  agenda  and  facilitation  tools  for  the   event.  
  3. 3. vurl=9IWpM9xtcyk&start=2184&end=2266&cid= 3300620    
  4. 4. vurl=9IWpM9xtcyk&start=0&end=308&cid=3 301000    
  5. 5.       What  brought  us  there  and  why  bring     you  here  today?  
  6. 6.     What  is  an  E-­‐Id  and  Mobile-­‐  ID  –  why  don’t  we   have  one  yet?  
  7. 7. vurl=9IWpM9xtcyk&start=886&end=975&cid=330 0980    
  8. 8. ¡  E-­‐transactions  for  departments  &  municipalities   §  Over  400  products  and  services.  Access  is  both  anonymous  or   authenticated  depending  on  product   §  48  %  of  SNB  products  &  services  delivered  online   ¡  Registries   §  Land  Titles    100%  electronic   §  Personal  Property    100%  electronic   §  Corporate  Registry    98.2%  corporate  submissions  online   §  Vital  Statistics  41%  requests  online  
  9. 9. ¡  E-­‐  Forms     1,400  available  online,  most  printable  and  submit.    Few  can  be  submitted   electronically     ¡  E-­‐  Licencing     Commencing  e-­‐licencing  for  DNR  Fish  &  Wildlife     ¡  E-­‐  Payment   Payment  taking  using  Credit  &  Debit  on  behalf  of  Departments,   Municipalities  &  Police       ¡   E-­‐  Reports     Secure  e-­‐transactional  reports  for  departments  
  10. 10. •  RTIPPA  Framework   •  Legislation  enabling  cross  departmental  sharing  of   information   •  Single  ID  for  Citizens   •  Business  Number  as  Unique  ID  for  businesses    
  11. 11. ¡  Service  New  Brunswick  has  been  at  the  forefront  in  the   provision  of  online  services  but  is  falling  behind   ¡  Users  have  access  to  a  sophisticated  but  somewhat   cumbersome  identity  and  access  management  system   ¡  Services  hampered  by  the  lack  of  an  authenticated  digital   identity  –  online  services  have  been  those  that  do  not  require   a  high  assurance  of  identity   ¡  Even  in  person,  there  is  not  a  common  reliable  way  to   confidently  establish  identity  
  12. 12. ¡  British  Columbia  has  introduced  a  BC  services  card  with  chip   technology   ¡  The  Provinces  and  Territories  are  developing  a  “hub”  to  allow   the  sharing  of  authenticated  identities  between  Provinces   and  with  the  federal  government   ¡  New  Brunswick  has  an  opportunity  to  catch  up  …  and  move   ahead  
  13. 13. ¡  Create  a  clear  identity  framework  with  appropriate   governance  and  public  education   ¡  Ease  of  citizen  use   ¡  Nail  privacy  issues   ¡  Citizen  control  and  transparency   ¡  Reuse  of  existing  GNB  IT  assets  and  designs   ¡  Compatibility  with  federal  and  provincial  direction  
  14. 14. ¡  Enhance  citizen  experience  and  democratic  engagement     ¡  Enable  online  services   ¡  Improved  security  and  privacy   ¡  Opportunities  for  academia  and  business  if  NB  is  positioned   at  national  forefront  
  15. 15.     What  is  the  Estonian  X-­‐Road  and  what  do  we   have  here  in  New  Brunswick?  
  16. 16.     A  bit  1984ish  don’t  you  think…what  would   George  Orwell  have  to  say  about  this?  
  17. 17. ¡  Zero  substantive  security  breaches  since  inception  in  Estonia   ¡  Direct  citizens  monitoring  and  control  of  information  vs  our   “civil  servant  guardianship”  model  –  Citizen  Log   ¡  Privacy  legislative  framework  that  spells  out  what   government  cannot  share  instead  of  only  what  it  can   ¡  A  strong  open  data  framework  which  increases   transparency  of  government   ¡  Open  source  software  and  external  monitoring  of   government  data.  
  18. 18. ¡  Legislative  obligation  related  to  data  reuse  by  public   bodies   ¡  Oversight  body  with  enforcement  capacity  for  the   creation  of  any  public  database   ¡  Overarching  information  legislation  
  19. 19.     What  could  be  the  impact    and  opportunities   with  Healthcare,  one  of  our  biggest  cost  drivers   as  a  province?  
  20. 20. vurl=9IWpM9xtcyk&start=1437&end=1686 &cid=3301297    
  21. 21. Patient Centric virtual health record; Single point of access by authorized healthcare providers throughout NB any time, anywhere regardless of geography; Health record information is consistent, comparable (standards); Connection of many fragmented and scattered health records.
  22. 22.   1.  Lower  health  costs  via  the  promotion  of  Wellness  and  Prevention   2.  A  reduction  in  the  need  for  Hospitals  &  Clinics  -­‐  Remote   Diagnostics  and  Care   3.  More  empowered  and  knowledgeable  patients  and  consumers   4.  Democratized  data  and  Real  "Socialized"  medicine  -­‐  Personal  Care   Teams   5.  More  secure  data  and  privacy     6.  Broad  integration  with  a  plethora  of  devices  and  services   7.  Real  Evidence-­‐Based  Analytics    providing  a  better  standard  of  care   8.  Real-­‐time  event-­‐tracking  and  response   9.  A  Platform  for  Innovation  allowing  for  new  disruptive  services,   efficiencies  and  simplification     10.  Citizen  control  of  Data  and  Data  Access  -­‐  NB  lead  in  outcome-­‐ based  pay  models  
  23. 23.     We’ve  been  here  before  with  Energy  NB,  NB-­‐ Tel,  Service  New  Brunswick  -­‐  what’s  the   business  case  this  time?  
  24. 24. vurl=9IWpM9xtcyk&start=1795&end=1998&cid=330135 0    
  25. 25. ¡  Citizen  control  of  their  own  data   ¡  Access  &  availability  of  information:  24/7  remotely     §  “No  more  lines  ups,  no  more  time  off  work”   ¡  Economic  prosperity  –  more  social  programs  &  more   high  value  jobs   ¡  Transparency  of  information  
  26. 26. ¡  New  business  opportunities  for  new  &  existing  companies   ¡  Increase  in  the  skilled  workforce   ¡  Increase  in  new  products/services  associated  to  the  Digital   Society   ¡  NB  Centre  of  Excellence/Living  Lab   §  Sample  in  NB,  export  to  the  world   §  Build  a  consultancy  around  Digital  Society  in  NB   ¡  Attract  anchor  enterprises,  such  as  Oberthur,  Siemens  etc.  
  27. 27. ¡  Increased  service  efficiency  and  reduction  of  service   support  costs   ¡  Increased  revenues  through  increased  economic  activity   ¡  Continued  encouragement  of  Entrepreneurship   ¡  Increase  in  jobs  with  above  average  salaries   ¡  Increased  revenues  from  commercial  usage  of  gov’t  data  
  28. 28. ¡  E-­‐identity  &  digital  signatures   ¡  E-­‐governance  &  regulation   ¡  Data  standards  &  interoperability  
  29. 29. •  Some  of  our  examples:   •  I-­‐Magic  TV  with  NBTel   •  Hotspot  with  City  of  Fredericton   •  Ara  Labs  with  Office  of  Chief  Information  Officer   •  Quimple  with  Post-­‐Secondary  Education   •  Augments  a  pro-­‐business    culture   •  10  minutes  to  setup  a  company   •  Wi-­‐Fi  as  a  human  right   •  Skype  –  Anchor  Tenant    
  30. 30. ¡  Gov’t  gains  efficiencies   ¡  Citizen  gains  access  to  their  own  information   ¡  Private  sector  leverages  expertise  for  increased   export  &  economic  growth  opportunities  
  31. 31. ¡  Do  –  Create  a  decentralized,  distributed  system  so  that  all  existing   components  can  be  linked  and  new  ones  can  be  added,  no  matter  what   platform  they  use   ¡  Don’t  –  Try  to  force  everyone  to  use  a  centralized  database  or  system,   which  won’t  meet  their  needs  and  will  be  seen  as  a  burden  rather  than  a   benefit   ¡  Do  –  Be  a  smart  purchaser,  buying  the  most  appropriate  systems   developed  by  the  private  sector   ¡  Don’t  –  Waste  millions  contracting  large,  slow  development  projects  that   result  in  inflexible  systems   ¡  Do  –  Find  systems  that  are  already  working,  allowing  for  faster   implementation   ¡  Don’t  –  Rely  on  pie-­‐in-­‐the-­‐sky  solutions  that  take  time  to  develop  and   may  not  work  
  32. 32. ¡  Political  Will   ¡  Legal  Infrastructure   ¡  Internet  Access   ¡  Internet  Literacy   Development   Programs   ¡  Core  Information   Registers   ¡  Government   Interconnectivity   ¡  Digital/Mobile  ID   ¡  Awareness   ¡  Incentives   ¡  Trust     ¡  Role  Models  
  33. 33.     Conclusion  and     NBRIC’s     3  New  Catalysts     for  Change  
  34. 34.      
  35. 35. ¡  Table  discussions  on  “Fuel”  and  “Luggage”   identified  by  individuals  during  morning   presentations;   ¡  Tables  report  out  on  actions  which  they  can  take   both  against  these  as  individuals  and  organizations   in  the  coming  weeks  and  months.