Lois Wessel - Health literacy and diabetes self-management

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Presented by Lois Wessel, RN, CFNP, on September 7, 2012 at the third annual Center for Health Literacy Conference: Plain Talk in Complex Times.

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Lois Wessel - Health literacy and diabetes self-management

  1. 1. Health Literacy and Diabetes Self Management Lois Wessel, FNP-Associate Director for Programs, ACU 2012 Plain Talk in Complex Times www.clinicians.org
  2. 2. Objectives• Provide an overview of health literacy, culture and language and how they relate to the care of the patient with diabetes• Identify strategies to improve patient centered communication• Identify appropriate low literacy patient ed materials
  3. 3. Diabetes and Health Literacy www.clinicians.org
  4. 4. www.clinicians.orghttp://www.outsmarthormones.com/2011/03/23/curbing-diabetes-epidemic-2/
  5. 5. Health Literacy and DM www.clinicians.org
  6. 6. FAMILY Clients Bring… INSURANCEBELIEFS AND STATUS HISTORYCOMMUNITY VALUES RELIGION AND SPIRITUALITY POLITICAL SITUATION LANGUAGE HEALTH CARE ECONOMIC AND SYSTEM SITUATION LITERACY 6
  7. 7. Civil Rights & CLAS Standards
  8. 8. Language Access
  9. 9. Diabetes Self Management Photo: Arturo Ho1. http://www.uspharmacist.com/content/d/senior_care/c/11540/
  10. 10. Complexities www.clinicians.org
  11. 11. Patient Perspectivehttp://www.tudiabetes.org/group/diabetessuppliesart?groupUrl=diabetessuppliesart&id=583967%3AGroup%3A182635&page=6 www.clinicians.org
  12. 12. Education www.clinicians.org
  13. 13. Medication www.clinicians.org
  14. 14. Pill Bottles www.clinicians.org
  15. 15. New Technologies www.clinicians.org
  16. 16. Medication Record FormName: _________________________ Date:_______________________Clinic Name: ____________________ Provider ____________________Health Problems:_________________ Allergies:____________________Name of Purpose or Dose Time(s) of Form, Special OtherMedication Reason Day Color, and Instruction/ Taken Shape Side Effects
  17. 17. Glucose testing www.clinicians.org
  18. 18. Numeracy www.clinicians.org
  19. 19. Might this be better? www.clinicians.org
  20. 20. Focused Teaching www.clinicians.org
  21. 21. http://www.emblemhealth.com/NewsNotes/spring2011/nn_Clin5_Spr11.html
  22. 22. Teach Back at Every Visithttps://open.umich.edu/education/dent/patient-comm-skills
  23. 23. Allow Questions http://www.pharmacy547.co.nz
  24. 24. Group Visits www.clinicians.org
  25. 25. Visit Summary www.clinicians.org
  26. 26. Assess Written Materials
  27. 27. www.clinicians.org
  28. 28. Visual Reinforcements http://www.huffingtonpost.com/lloyd-alter/lets-get- small_b_126209.htmlhttp://fitfoodsforthought.wordpress.com/
  29. 29. Culture and Language www.clinicians.org
  30. 30. The Health System www.clinicians.org
  31. 31. Team Approachhttp://www.industrymailout.com/Industry/Home/3412/4329/images/pharmacy.jpg
  32. 32. OfficeLOCATION DIRECTIONSFRONT DESK LITERACY LEVEL INTERPRE- FORMS TATION www.clinicians.org
  33. 33. Health Literate Organization www.clinicians.org
  34. 34. www.clinicians.org
  35. 35. http://diabeticdietsnews.com/diabetes-supplies-art/ www.clinicians.org
  36. 36. For More Information Association of Clinicians for the Underserved (ACU) www.clinicians.org lwessel@clinicians.org @ACUnderservedwww.facebook.com/CliniciansfortheUnderserved www.clinicians.org

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