This whitepaper is written by Pieter Rahusen, Clara Aguilo and Lydia Goerig Market Development
Managers Healthcare, from Ricoh Europe. This document is meant for colleagues, prospects,
customers and relations from Ricoh. This whitepaper shows Ricoh’s vision about a paperless hospital
via digitalization and management of patient/client and company records in healthcare. Ricoh’s vision
is based on years of experience with information processes in European healthcare institutions. It has
led to a modular solution that consists of several building blocks. These blocks guarantee a seamless
integration of several processes. The solution also uses the standards from existing infrastructures and
The existing primary business and care applications, the IT environment and the work methods are
therefore the starting point for change management. Ricoh’s healthcare specialists have a broad
understanding and knowledge of the procedures and laws within healthcare. This makes Ricoh
an excellent and reliable partner that can guide and support healthcare organizations with issues
regarding a paperless office.
This whitepaper describes the building blocks of the complete solution for Smart Document
Management from Ricoh. It enables healthcare institutions to gradually switch to a paper less hospital
(step-by-step). The goal of this whitepaper is to offer objective and relevant information that supports
the decision making process about the implementation of a paperless office.