Clear Security Systems on Bandit Barriers

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Clear Security Systems on Bandit Barriers

  1. 1. The Clear Choice in Architectural Security
  2. 2. Presentation for Location: Date: February 14, 2006
  3. 3. Barriers have been around a long time . . . . When Willie Sutton was asked “ Why he robbed banks”? He Replied: “ because that is where the money is”.
  4. 4. Clear Security Systems Architectural Security Systems Willie, would have avoided this bank !
  5. 5. Robbery Rates and Risk <ul><li>In 2003, a bank was robbed every 52 minutes. </li></ul><ul><ul><li>Robberies climbed from 8565 in 2002 to 10,150 in </li></ul></ul><ul><ul><li>2003. Many cities hit record highs in 2002 and 2003 and climbed </li></ul></ul><ul><ul><li>through 2004. </li></ul></ul><ul><ul><li>Contributing Factors: </li></ul></ul><ul><ul><ul><li>Mandatory Sentencing Guideline Releases </li></ul></ul></ul><ul><ul><ul><li>Suburban and Rural Targets </li></ul></ul></ul><ul><ul><ul><li>In-Store Branches/Extended Branch Hours </li></ul></ul></ul><ul><ul><ul><li>FBI Terrorism Focus </li></ul></ul></ul>
  6. 6. Robbery Rates and Risk <ul><li>Increasing Risk Factors </li></ul><ul><li>Over 1/3 of all bank robberies are armed robberies </li></ul><ul><li>Over 1/3 of all bank robberies are takeover-style robberies </li></ul><ul><li>Violence occurs in 1 out of every 20 robberies </li></ul><ul><li>Shots are fired in 1 out of every 50 robberies </li></ul><ul><li>Money lost per robbery has increased to almost $5,000 and is recovered in less than 20% of cases </li></ul><ul><li>(Uniform Crime Commission Report 2004) </li></ul>
  7. 7. Hardening the Target Robbery Prevention ‘Best Practices” <ul><li>NY Department of Banking </li></ul><ul><li>CCTV (Digital/Analog/35mm) </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Bait Money </li></ul><ul><li>Dye Packs </li></ul><ul><li>Alarm Systems (Hold-Up) </li></ul><ul><li>Safes/Vaults/Time Delay </li></ul><ul><li>Guards/Greeters/Visibility </li></ul><ul><li>Employee Training (Pre-and Post-robbery) </li></ul><ul><li>Rapid Communication System with Law Enforcement/Other Fin. Inst. </li></ul><ul><li>LA FBI Field Office </li></ul><ul><li>CCTV (Digital/Analog/35mm) </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Bait Money </li></ul><ul><li>Dye Packs </li></ul><ul><li>Alarm Systems (Hold-Up) </li></ul><ul><li>Safes/Vaults/Time Delay </li></ul><ul><li>Guards/Greeters/Visibility </li></ul><ul><li>Employee Training (Pre-and Post-robbery) </li></ul><ul><li>Rapid Communication System with Law Enforcement/Other Fin. Inst. </li></ul><ul><li>ABA Robbery Toolbox </li></ul><ul><li>CCTV (Digital/Analog/35mm) </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Bait Money </li></ul><ul><li>Dye Packs </li></ul><ul><li>Alarm Systems (Hold-up) </li></ul><ul><li>Guards/Greeters/Visibility </li></ul><ul><li>Employee Training (Pre- and Post robbery) </li></ul><ul><li>Rapid Communication with Law Enforcement </li></ul>
  8. 8. Hardening the Target Robbery Prevention ‘Best Practices” <ul><li>NY Dep’t of Banking </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Guards/Greeters/Visibility </li></ul><ul><li>LA FBI Field Office </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Guards/Greeters/Visibility </li></ul><ul><li>ABA Robbery Toolbox </li></ul><ul><li>Bandit Barriers </li></ul><ul><li>Guards/Greeters/Visibility </li></ul>
  9. 9. Hardening the Target Robbery Prevention ‘Best Practices” <ul><li>Most Security Programs and Systems Focus On Apprehension After The Occurrence </li></ul><ul><li>Barriers Are A Tool For Robbery Deterrence! </li></ul>Cameras, alarm systems, and exploding dye packs have always been the least expensive first step in security program. While these products are good tools to assist in apprehension AFTER the fact, they do little to deter robberies or increase the safety of your customers and employees.
  10. 10. 4 Steps for Introducing Barriers to Your Organization <ul><li>Demonstrate Barrier Effectiveness </li></ul><ul><li>Address Concerns/Objections </li></ul><ul><li>Provide Cost Justification </li></ul><ul><li>Develop Proper Barrier Design </li></ul>
  11. 11. Bandit Barrier Effectiveness There have been OVER 900 Barrier Systems installed in California since 1992! . Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2004
  12. 12. Bandit Barrier Effectiveness 2004 Average Loss Amounts (YTD JUNE 2004) Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2004
  13. 13. Bandit Barrier Effectiveness 20003/2004 Robbery Incidents by Type (YTD JUNE 2004) Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2004
  14. 14. Bandit Barrier Effectiveness There was NO LOSS at 43 of 57 robbery incidents! Bank of America Average Loss ( Before and After Implementation of Walk-Away Program) Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2004
  15. 15. Bandit Barrier Effectiveness <ul><li>FBI Statistics show a 75% Reduction in LA Robberies over 10 years since the advent of major barrier programs </li></ul><ul><li>Bank of America Robbery Reduction Pilot Program: 69% reduction in robbery attempts </li></ul><ul><li>2002: NYC (with 90%+ barrier penetration) had fewer robberies than Philadelphia, Seattle, Boston, Baltimore, San Diego,Sacramento,San Francisco and Los Angeles </li></ul>
  16. 16. Bandit Barrier Effectiveness <ul><li>2003 - Union Planters Bank, Memphis, Tennessee. NO Robberies despite record robbery rate in Memphis. Union Planters has installed barriers in every Memphis location. </li></ul><ul><li>Amalgamated Bank, NYC. No robberies in more than a decade. Amalgamated follows the New York Dep’t of Banking Best Practices for Robbery Deterrence. </li></ul><ul><li>2004 – Commerce Bank, NYC. Highest per branch robbery rate in NYC. Commerce does NOT install barriers. </li></ul>
  17. 17. Introducing Barriers to Your Organization <ul><li>Demonstrate Barrier Effectiveness </li></ul><ul><li>Address Concerns/Objections </li></ul><ul><li>Provide Cost Justification </li></ul><ul><li>Develop Proper Barrier Design </li></ul>
  18. 18. Addressing Barrier Concerns <ul><li>FACT: </li></ul><ul><li>Barriers have been proven to be effective. </li></ul>QUESTION : Why have they not been more widely accepted and implemented by the financial industry ?
  19. 19. THE BIG THREE Perceptions or Misconceptions <ul><li>Barriers Create Hostage/Takeover Situations </li></ul><ul><li>Customers Don’t Like Barriers </li></ul><ul><li>Barriers Are Ugly </li></ul>
  20. 20. # 1 Misconception Barriers Create Hostage/Takeover Situations WRONG!
  21. 21. Barriers Create Hostage/Takeover Situations <ul><li>Los Angeles FBI statistics show that hostage situations at barrier locations is almost non-existent </li></ul><ul><li>New York City, with almost 95% barrier saturation, has had NO hostage situations in last few years </li></ul><ul><li>Almost 2.5 million barrier banking days per year with fewer than 5 hostage situations per year </li></ul><ul><li>Bank Robbers want to get in and out – hostage situations complicate and lengthen time in branch </li></ul><ul><li>Barrier/Hostage incidence so small, FBI doesn’t keep national statistics </li></ul>
  22. 22. Barriers Create Hostage/Takeover Situations Less Than 4% of Takeover Robberies Occur at Barrier Locations! <ul><li>Fewer than 4% of takeover robberies happen at barrier locations. </li></ul><ul><li>If barriers created takeover/hostage style robberies, they would represent the greatest percentage of takeover robbery incidents </li></ul>Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2004.
  23. 23. Barriers Create Hostage/Takeover Situations Over 28% of Takeover Robberies Occur at Guard Locations! <ul><li>Over 28% of takeover robberies happen at branches with security guards present. </li></ul><ul><li>Bank robbers MUST address the presence of a Security Guard during a robbery driving takeover robberies and significantly increasing the risk of shots being fired in the branch. </li></ul><ul><li>Approximately 25% of all robberies took place at locations with Security Guards present. </li></ul>Statistical information furnished by the FBI for the area covering Los Angeles field office 1992-June 2003.
  24. 24. In The News <ul><li>OAKLAND TRIBUNE </li></ul><ul><li>January 8,2006 </li></ul><ul><ul><li>Man sought in bank robbery try Cops: Teller thwarted attempt at branch in downtown Oakland From Staff Reports </li></ul></ul>OAKLAND — A man who took an implied &quot;no&quot; for an answer and left empty-handed is being sought for the Jan. 5 attempted robbery of a downtown Wells Fargo Bank branch, police said Tuesday. A bank surveillance photo of the man was released by investigators to help establish leads to his identity. Barrier In Play ---- NOTICE: The Clear Camera Security Shot!
  25. 25. THE BIG THREE Perceptions / Misconceptions <ul><li>PERCEPTION # 2 </li></ul><ul><li>“ Customers Do Not Like Barriers” </li></ul>
  26. 26. Customers Don’t Like Barriers <ul><li>In 35 years, not one single incident of customer taking business away due to a barrier installation </li></ul><ul><li>Customers respond positively to proactive efforts to insure their safety and protection of assets </li></ul><ul><li>Branches with barriers have shown an increase in customer-related assets 100% of the time! </li></ul>
  27. 27. In the News The Herald-Sun, (Durham, NC) January 10, 2006 Section: Durham Edition: Final Page: C1 Police are searching for bank robbers 2 armed men escaped from the First Citizens Bank in a stolen Saturn Employees of nearby businesses who recalled that the same bank was robbed last May, voiced concerns about safety. Some customers, who were turned away from the bank by a police officer Monday afternoon, said they wouldn't be returning to that branch. &quot;We do daily deposits here and I'm getting ready to change [banks],&quot; said a businesswoman who asked that her name be withheld, &quot;This is getting pretty ridiculous ... and inconvenient especially.&quot;
  28. 28. Customers Don’t Like Barriers <ul><li>Independent study based on personal interviews of banking customers who had experience with bandit barrier systems </li></ul><ul><li>89% of bank customers saw a distinct advantage in banking at offices protected by bandit barriers </li></ul><ul><li>85% of customers said it was not any more difficult to conduct business </li></ul><ul><li>75% did not feel that barriers make banking less personal </li></ul><ul><li>91% of bank employees located at banks protected by barriers were extremely favorable to the barrier systems </li></ul>Virginia Commonwealth University Study
  29. 29. THE BIG THREE <ul><li>Misconception # 3: Barriers Are Ugly </li></ul><ul><li>CORRECT! When they are poorly designed, fabricated, installed! </li></ul>
  30. 30. Barriers Are Ugly What People Think Barriers Look Like
  31. 31. What People Think Barriers Look Like The Wrong Barriers Are UGLY!
  32. 32. Barriers Are Ugly <ul><li>New acrylics don’t yellow like older plastics </li></ul><ul><li>With SAR coating, acrylics don’t scratch or cloud </li></ul><ul><li>Light weight requires no heavy steel framing </li></ul><ul><li>“ Water-clear” acrylic brightens appearance of branch </li></ul><ul><li>New fabricating technologies allow more attractive design </li></ul><ul><li>Some fortress/deterrent effect is desired </li></ul>
  33. 33. What Architectural Security Looks Like
  34. 34. The Next Generation of Barriers – Architectural Security
  35. 35. The Next Generation of Barriers – Architectural Security
  36. 36. The Next Generation of Barriers – Architectural Security
  37. 37. The Next Generation of Barriers – Architectural Security
  38. 38. The Next Generation of Barriers – Architectural Security
  39. 39. The Next Generation of Barriers – Architectural Security
  40. 40. Introducing Barriers to Your Organization
  41. 41. Introducing Barriers to Your Organization <ul><li>Demonstrate Barrier Effectiveness </li></ul><ul><li>Address Concerns/Objections </li></ul><ul><li>Provide Cost Justification </li></ul><ul><li>Develop Proper Barrier Design </li></ul>
  42. 42. COST JUSTIFYING BANDIT BARRIERS <ul><li>Barrier Costs versus: </li></ul><ul><ul><li>Cost of Doing Nothing </li></ul></ul><ul><ul><li>Other Robbery Deterrent Tools </li></ul></ul><ul><ul><li>Other Security Devices </li></ul></ul><ul><li>Barrier Return On Investment </li></ul><ul><li>Liability Avoidance </li></ul>
  43. 43. COST JUSTIFYING BANDIT BARRIERS <ul><li>COST OF DOING NOTHING: </li></ul><ul><li>National Safe Workplace Institute Study </li></ul><ul><ul><li>$25,000 loss in soft and hard dollars PER ROBBERY! </li></ul></ul><ul><ul><li>Actual Robbery Loss </li></ul></ul><ul><ul><li>Lost Productivity </li></ul></ul><ul><ul><li>Staff Turnover </li></ul></ul><ul><ul><li>Lost Sales Opportunities </li></ul></ul><ul><ul><li>Cost and Time: Counseling and Therapy </li></ul></ul><ul><ul><li>Absenteeism </li></ul></ul><ul><li>Other Impacts </li></ul><ul><ul><li>Negative Publicity </li></ul></ul><ul><ul><li>Branch Down-time </li></ul></ul><ul><ul><li>Lost Customers </li></ul></ul>
  44. 44. COST JUSTIFYING BANDIT BARRIERS
  45. 45. COST JUSTIFYING BANDIT BARRIERS
  46. 46. COST JUSTIFYING BANDIT BARRIERS <ul><li>Artisan Bank – Check Fraud </li></ul><ul><ul><li>One of maximum of 10 barriers installed in Wilmington, DE. </li></ul></ul><ul><ul><li>12 check fraud incidents in year prior to barrier installation Actual Robbery Loss </li></ul></ul><ul><ul><li>NO check fraud incidents in 10 months since barrier installation in March 2003 </li></ul></ul>
  47. 47. COST JUSTIFYING BANDIT BARRIERS <ul><li>Guards typically cost $35-60K/year and significantly increase the potential of takeover robberies and gunplay in the branch office </li></ul><ul><li>Mantraps cost $40K per door (up to $70K if made with UL-rated and tested materials) plus related construction costs </li></ul><ul><li>Digital Recorders and cameras can cost $15-25K per branch and are not deterrents </li></ul><ul><li>Cost of doing nothing: $25,000 per robbery! (National Safe Workplace Institute study) </li></ul><ul><li>Typical cost for 5 station bandit barrier: less than $25,000 and can be depreciated </li></ul>
  48. 48. COST JUSTIFYING BANDIT BARRIERS RETURN ON INVESTMENT <ul><li>Reduced Teller Turnover </li></ul><ul><ul><li>Retain high-impact cross-selling personnel </li></ul></ul><ul><ul><li>Avoid HR costs of replacing staff </li></ul></ul><ul><ul><li>Avoid lower productivity during new hire ramp-up </li></ul></ul><ul><ul><li>Avoid coverage gaps during replacement search </li></ul></ul><ul><li>Increased Teller Attendance </li></ul><ul><ul><li>Reduce gaps in coverage </li></ul></ul><ul><ul><li>Maintain consistent customer relationships </li></ul></ul><ul><li>Decreased Teller Differences </li></ul><ul><ul><li>Fewer customer account errors </li></ul></ul><ul><ul><li>Avoid excess teller and management settlement time </li></ul></ul>
  49. 49. COST JUSTIFYING BANDIT BARRIERS LIABILITY CONCERNS <ul><li>Potential for robbery-related claims from customers, staff, even would-be robbers </li></ul><ul><li>Guard-related incidents increase financial institution’s exposure </li></ul><ul><li>CAP index is not protection against claims or argument for inadequate protection </li></ul><ul><li>“ Industry Standard” is changing </li></ul><ul><li>Defending against claims costs organization hard dollars, lost focus and negative public image </li></ul>
  50. 50. Barrier Design and Construction Ballistics/Specifications - UL Level I, II, III Components BALLISTICS Weapon Caliber Projectile Velocity(Feet/Second) I II III .22 cal. 40 gr. long rifle 1,050 x x x .45 cal. auto. 230 grain 850 x x x .32 cal. auto. 71 gr. lead 680 x x x .380 cal. auto. 88 gr. jacketed hollow pt. 990 x x x .38 cal. special 158 gr. Lead 850 x x x 12 ga. shot gun # 4 lead shot 1,268 x x x .38 cal. super 130 gr. full metal jacket 1,280 x x x .357 magnum 158 gr. lead 1,250 x x x 9 mm. 124 gr. full metal jacket 1,175 x x x .22 cal. magnum 40 gr. solid point 1,180 x x 12 ga. shot gun # 00 buck shot 1,297 x x .41 cal. magnum 210 gr. jacketed hollow pt. 1,300 x x 9 mm. 100 gr. jacketed hollow pt. 1,250 x x 9 mm. 155 gr. jacketed hollow pt. 1,160 x x .357 magnum 158 gr. jacketed lead soft pt. 1,395 x x .44 magnum 240 gr. lead semi-wadcutter 1,485 x  
  51. 51. Barrier Design and Construction Ballistics/Specifications - UL Level I, II, III Components SPECIFICATIONS UL Level Thickness(Nominal) Weight Clarity Abrasion Resistance Level I Glass 1 3/16” 15 lbs/sq.ft. 56% Glass=Very High Level I Acrylic 1 1/4” 7.8 lbs/sq.ft. 93% Avail. SAR Coated* Level I Acrylic 1 1/4” 7.8 lbs/sq.ft. 93% Avail. Uncoated Level I Fiberglass 1/4” 3.0 lbs/sq.ft. Opaque N/A Level II Acrylic 1 3/8” 8.3 lbs/sq.ft. 90% SAR Only* Level II Fiberglass 3/8” 3.5 lbs/sq.ft. Opaque N/A Level III SP-1.25 1 1/4” 7.7 lbs/sq.ft. 85% SAR Only* Level III SP-1250 1 5/16” 8.1 lbs/sq.ft. 67% GE Margard Level III Fiberglass 7/16” 4.5 lbs/sq.ft Opaque N/A   * SAR (Super Abrasion Resistant) coating by Polycast  
  52. 52. Barrier Design and Construction Considerations <ul><li>Barrier Design: Vertical Baffle, Arch Window or SecurSound TM </li></ul><ul><li>Abrasion-Resistance </li></ul><ul><li>Sound Transmission: Natural Voice </li></ul><ul><li>Acrylic Height (42-48” Industry Standard) </li></ul><ul><li>Louver Extensions (Non-Rated) </li></ul><ul><li>Complete Teller Enclosure Protection </li></ul><ul><ul><li>BR Fiber for Counters and Return Walls, Exterior Window Protection </li></ul></ul><ul><li>Doors: </li></ul><ul><ul><li>Swing (towards threat) </li></ul></ul><ul><ul><li>Style: Vision, Half-Vision, Vision Panel, Flush with Scope </li></ul></ul><ul><ul><li>Hardware </li></ul></ul><ul><li>Channel Color: Clear Anodized, Architectural Bronze, Custom </li></ul><ul><li>Bulk Package Exchange </li></ul><ul><li>HVAC/Mechanicals </li></ul>
  53. 58. In-Store Retail
  54. 62. Package Exchange
  55. 65. Summation <ul><li>Barriers are the most effective deterrent against robberies and create the safest possible environment for your customers and employees </li></ul><ul><li>Barriers create a proactive deterrent defense against robberies </li></ul><ul><li>Barriers are accepted and embraced by customers and staff </li></ul><ul><li>Barriers are the most cost-effective robbery deterrent tool and provide significant return on investment </li></ul>
  56. 66. <ul><li>Thank You </li></ul>

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