Strategic resourcing and mobilization

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The global skilled talent shortage is having a significant impact on projects all over the world. As high as 3 in 4 projects suffer delays due to project resourcing issues.

For major projects, the lack of skilled talent is a catastrophic problem. As high as $1 trillion are tied up in major engineering and natural resources projects around the world as participating companies struggle to find the required talent to complete the job.

Companies are finding most traditional approaches to major project staffing are becoming more difficult. Even in countries with high unemployment rates, finding local talent with the right skills can be nearly impossible. Companies need to rethink how they approach major project resourcing and learn how to compete globally for the best talent.

We have entered a new era where a company’s ability to retain skilled talent will dictate their overall success. Those that can effectively compete for top talent around the globe will win while those that can’t transition to this new hyper competitive resourcing model or can’t leverage global delivery models will struggle.

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Strategic resourcing and mobilization

  1. 1. CS Bern: Plug Into the Global Workforce™ © 2013 CS Bern www.csbern.com Page 1 CS Bern Plug Into the Global Workforce™ StrategicResourcingandMobilization The global skilled talent shortage is having a significant impact on projects all over the world. As high as 3 in 4 projects suffer delays due to project resourcing issues. For major projects, the lack of skilled talent is a catastrophic problem. As high as $1 trillion are tied up in major engineering and natural resources projects around the world as participating companies struggle to find the required talent to complete the job. Companies are finding most traditional approaches to major project staffing are becoming more difficult. Even in countries with high unemployment rates, finding local talent with the right skills can be nearly impossible. Companies need to rethink how they approach major project resourcing and learn how to compete globally for the best talent. We have entered a new era where a company’s ability to retain skilled talent will dictate their overall success. Those that can effectively compete for top talent around the globe will win while those that can’t transition to this new hyper competitive resourcing model or can’t leverage global delivery models will struggle.
  2. 2. CS Bern: Plug Into the Global Workforce™ © 2013 CS Bern www.csbern.com Page 2 Strategic Resourcing and Mobilization ThroughCS Bern’s StrategicResourcingandMobilizationservice,we helpyoufind the talent you need and place them onsite when and where you need them- virtually anywhere in the world. Through our Strategic Resourcing and Mobilization service, we help you with the following for your largest projects: Program Management CSBern provides full program management throughthe entire project resourcing process using senior members of our team that have extensive and proven global resourcing experience. These program managers will help you wade through the challenges sourcing talent from around the world can throw toward any project. With our senior team members, we helptake the chaos, confusion andrisk out of the entire process. Global Resourcing Plan CS Bern works with each client upfront to create a full resourcing plan based on the unique needs of each project. This global resourcing plan will identify how, when and where talent should be engaged in order to have them on site at the right time. Careful consideration is given to resource density and availability in potential sourcing locations, visa requirements, tax issues, culture and language issues, professional certifications, credential recognition and work standards. CS Bern is the global leader in regards to developing these resourcing plans. We have actively lead strategic project resourcing planning for the largest firms in the world and can help you navigate the global workforce better than any other firm in the world. Talent Acquisition Once a resourcing plan has been created, we jump into action and find the talent you need. With a proven network in over 80 countries around the world and true boots on the ground experience, CS Bern has demonstrated a strong ability to retain even the hardest to find talent in the most remote locations around the globe. Mobilization As the team is hired, CS Bern then helps you mobilize them placing them on your project when you need them. With experience landing resources in dozens of countries around the world, we know how to navigate through the entire immigration and landing process helping ensure that each individual successfully starts on your project. Talent Management CS Bern can also provide ongoing talent management services once the team has been placed onsite on your projects. With extensive experience managing internationalteams,weknowhowtomitigatemostrisks presentedto acompany from international team
  3. 3. CS Bern: Plug Into the Global Workforce™ © 2013 CS Bern www.csbern.com Page 3 CS Bern Services Founded by experienced executives in the global delivery and resourcing industry, CS Bern is uniquely positioned to help companies plug into the global workforce. CS Bern strives to create highly successful, strategic and long term relationships with each of our clients. With each engagement, we bring the information, tools, resources and experience necessary to help each client succeed. CS Bern provides the following services: Global Workforce and Delivery Strategy After mapping your current project resourcing and delivery models, CS Bern will work with your executive team to outline a paradigm shift in how you find and use talent. This new Global Workforce and Delivery Strategy will allow you to more effectively use talent from around the world and will give you an effective framework for delivering projects from foreign locations. Strategic Resourcing and Mobilization For large projects, CS Bern works closely with clients to plan and execute a global resourcing and mobilization program. We provide full project management and skilled talent, when and where you need them. With a network in each of the top 75 sourcing countries around the world, CS Bern has the global footprint, boots-on-the-ground experience and proven history of delivering the largest and most complex teams. Global Delivery Framework Out of our Global Delivery Centers in Ukraine, CS Bern provides comprehensive IT and Engineering outsourcing. CS Bern takes a very holistic and client success-centric approach to all of our outsourcing engagements. We help each client fully prepare, understand and manage the entire Outsourcing Lifecycle. Captive Center Development For many clients, operating their own delivery center in a low cost market with a great supply of skilled talent is a very smart hedge against domestic talent shortages. That said, opening and operating a true Captive Center is fraught with major challenges. CS Bern has extensive experience helping companies define a Captive Center Strategy, open a successful center and operate these remote delivery teams. Strategic Workforce Development With our network of government and higher education connections around the world, CS Bern has helped several major companies implement innovative training programs. These programs provide a highly scalable and tailor-made workforce and are an effective hedge against future skilled talent shortages.
  4. 4. CS Bern: Plug Into the Global Workforce™ © 2013 CS Bern www.csbern.com Page 4 Why CS Bern? CS Bern was founded by thought leaders in the outsourcing and global resourcing industry. With decades of experience delivering offshore outsourcing engagements, building international client captive centers and mobilizing a truly global workforce, CS Bern is uniquely positioned to help each client achieve success. Clients turn to CS Bern for the following reasons: Holistic approach to each engagement CS Bern takes a very holistic approach to each client engagement. We provide the tools and information each client needs to be a success. Through our proprietary Outsourcing Lifecycle Management Methodology, we give you a proven framework that will guide you through all aspects of an outsourcing engagement. Transparency into our internal operations We believe full transparency is critical in all outsourcing engagements. We provide each client complete visibility into our operations throughout the engagement allowing each client to fully understand current challenges. With this transparency, we then work hand-in-hand with each client to make mutual decisions to ensure the success of the outsourcing engagement. This is not an idle promise. Working with CS Bern, you will know our costs, resource allocation, margins, etc. There will be no guess work. Again, with this level of transparency, you will have the information you need to make informed decisions. Thought leadership and experience CS Bern is a thought leader in the global resourcing and outsourcing industry. With numerous research projects under our belt, CS Bern is often approached by governments and world institutions for insight into this incredibly dynamic industry. Many large firms have relied on our expertise to help them solve the toughest global resourcing and outsourcing engagements. Over the years, we have published, co-authored or contributed to:  Over 100 books  Over 200 newspaper and magazine articles  Industry research reports from Forrester, Gartner and IDC.  Major research programs for IMF, World Bank, OECD, WIPO and others
  5. 5. CS Bern: Plug Into the Global Workforce™ © 2013 CS Bern www.csbern.com Page 5 Executive Bios Mr. Phillip J. Hatch CEO & Co-Founder Mr. Hatch is a 15 year executive in the global sourcing, outsourcing and workforce strategy industry. As a recognized thought leader in the market, Mr. Hatch has completed numerous research projects and published extensively on topics related to global outsourcing, solutions to workforce shortages and global labor market dynamics. Most recently, Mr. Hatch was the head of the Global Strategic Services unit of the ManpowerGroup, the world's largest staffing, recruiting and professional services company. In this capacity, Mr. Hatch had oversight of all global outsourcing business and worked closely with ManpowerGroup's top clientele in addressing their various large scale global workforce issues. Over the years, Mr. Hatch has been a strategic policy advisor to many government agencies around the world. Mr. Hatch has also worked with numerous private sector firms helping them solve various labor shortage, offshore outsourcing and global operations projects. Mr. Hatch's clientele have included People's Republic of China, Slovakia, Romania, Ukraine, Russia, Chile, India and others. Mr. Hatch's private sector clientele have included UBS, Credit Suisse, Deutsche Bank, Boeing, Microsoft, Oracle, Intel and other Fortune 500 firms. Mr. Martin Winstanley COO & Co-Founder A co-founder of CS Bern, Mr. Winstanley graduated with a Bachelor of Arts from McGill University in 1979 and a Bachelor of Laws from Osgoode Hall Law School in 1983. Since his graduation, Mr. Winstanley has thirty years of operational experience, helping numerous companies grow their businesses and achieve operational excellence. He has served as a founder, director and executive officer with companies in industries ranging from soft drinks to digital imaging. Never shy to roll up his sleeves, he does what it takes to get the job done on time and on budget.

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